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"This was a very disappointing experience. The sales service was good. A person over the phone answered my questions about different rotor and pad manufacturers. The parts were delivered on time, but they shipped the wrong ones. The company acknowledged they made a mistake and said they would exchange them, but first had to 'investigate' the source of the problem. I called repeatedly to check on the status of the return but they stopped calling me back. I'm disputing the charge with my credit card company and will sue them in small claims court if I have to. You can't ship the merchandise back to them without an authorization code; this is stated in the fine print on the website. If they won't give you that code you can't return the parts. If you ship the parts without the code they deny the shipment. This is the first time I've been burned on a web purchase; too bad for me the parts were so expensive.
" very very happy about the store. they have sent all the info about the item that you purchase and was shipped very quickly. the only problem was i have never received any tracking information from them, i have sent them an email they respond very quickly. it took just 8 days for me to receive the brake pads from them, very happy about everything."
"Good experience. Ordered Wed, confirmation email on Thu, tracking number provided on Fri. Parts arrived on Monday. Excellent. That's what it should be like. Every online store should work like this. Will do business again when I need parts for my truck."
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posted Feb-15-2008 
This review was modified by 
posted Jun-14-2007 
![Share](javascript:share_rating({"review_body":"The items came on time and works great.","link":"http:\/\/www.resellerratings.com\/store\/BuyBrakes\/comment\/362728#comment362728","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyBrakes.jpg","store_name":"BuyBrakes.com","username":"jeffhirk","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"<br> very very happy about the store. they have sent all the info about the item that you purchase and was shipped very quickly. the only problem was i have never received any tracking information from them, i have sent them an email they respond very quickly. it took just 8 days for me to receive the brake pads from them, very happy about everything.","link":"http:\/\/www.resellerratings.com\/store\/BuyBrakes\/comment\/320306#comment320306","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyBrakes.jpg","store_name":"BuyBrakes.com","username":"tamtam_82","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good experience. Ordered Wed, confirmation email on Thu, tracking number provided on Fri. Parts arrived on Monday. Excellent. That\u0027s what it should be like. Every online store should work like this. Will do business again when I need parts for my truck.","link":"http:\/\/www.resellerratings.com\/store\/BuyBrakes\/comment\/283496#comment283496","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyBrakes.jpg","store_name":"BuyBrakes.com","username":"timgr","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"GReat shopping and ordering experience. Delivered the correct product ontime. I will continue to shop here.","link":"http:\/\/www.resellerratings.com\/store\/BuyBrakes\/comment\/200491#comment200491","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BuyBrakes.jpg","store_name":"BuyBrakes.com","username":"eddiebishop","rating":"5"}, "single");){kind=link}
"This was a very disappointing experience. The sales service was good. A person over the phone answered my questions about different rotor and pad manufacturers. The parts were delivered on time, but they shipped the wrong ones. The company acknowledged they made a mistake and said they would exchange them, but first had to 'investigate' the source of the problem. I called repeatedly to check on the status of the return but they stopped calling me back. I'm disputing the charge with my credit card company and will sue them in small claims court if I have to. You can't ship the merchandise back to them without an authorization code; this is stated in the fine print on the website. If they won't give you that code you can't return the parts. If you ship the parts without the code they deny the shipment. This is the first time I've been burned on a web purchase; too bad for me the parts were so expensive.
"