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"Very easy and intuitive website to use. This is the first time I used the website, but definitely will be back."
"What more can I say than I have lost count of the number of items that I have purchased from Buy.Com and that I intend to buy many more. One cannot be more prompt in processing ."
"Buy.com ALWAYS gives me outstanding value and outstanding service. It is the FIRST site I turn to, and it never lets me down. I am an electronics guru, and I always need to see what's out there, at a good value. Buy.com lets me do that, and I couldn't be happier!"
"The website layout is very nice, easy to navigate. I had no problems finding not only the ink I wanted, but cheaper alternatives. Haven't received items yet, but figure it's a little slow with Thanksgiving Day in the mix. Will shop there again!"
"My experience with Buy.com was very good. Buy.com has excellent quality products and fast shipping. Many of their prices beat other retail stores as well. I purchased Turtle Beach Headphones for $10.00 cheaper than than any other stores price and I got free shipping. "
"My bluetooth headset arrived on time and was as described. I am enjoying using it with my Iphone."
"Very quick and easy transaction."
"Awesome prices! HORRIBLE shipping conditions. Boxes continuously get delivered mashed up and broken. Not good presentation. When Customer Service was contacted, no response was given."
"The whole process was very smooth and easy. Delivery was prompt and just as explained."
"Purchased a Jawbone 2 Bluetooth. It came defective and sent an email to the seller. I have yet to hear from him on how to return the device. Very disappointed. I do not have a phone number to contact the merchant. "
"Note well, shopper/consumer, if you fail to use your purchase for thirty days, then discover it is defective, you have no return rights. My experience = great price if it had worked, but a waste of money for defective and irreparable merchandise."
"I placed an order for a Christmas present Dec 8th. It's been a week and it still hasn't shipped. I found out that buy.com is not an actual vendor -- they send your order to another vendor for fulfillment and have no way of checking the status of the order, or if the item is even in stock. To make it worse, when you call customer support your call goes to India and you get some jackass who could care less. They told me they would "escalate the issue" and that I would be contacted via e-mail -- that never happened, so they are liars as well as useless morons.I canceled the order with them and went to newegg.com. It should arrive by Wednesday of next week. I think it's better to pay a little for shipping and actually have it arrive on time. When newegg says they have something in stock they really mean it. buy.com sucks, newegg rocks. "
"Very poor expierience.Cancelled the new Harry Potter book on order in February, it shipped in July even though I recieved a confirming the cancel email. Buy.com said it was already in the pipeline and the order could not be stopped. Five months for an item not yet printed. Customer service was all prefab responses.this was my 2nd poor experience.It's my last!"
"Please do not place any orders at buy.com. I had very very bad experience in returning the items. My friends also had the same problem to get their refund. I recommend not to place any order. They had very very ppro customer service. You will not get good service. They will not try to understand the situation. They read wahtever is posted on the website. I have 50 pages email conversation ..still no luck. I have not got my money refunded. Infact I have not got proper answer from them,..."
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