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3,305 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/Buy","store_thumb":"\/store\/thumbnail\/Buy.jpg","store_name":"Buy.com","store_rating":2.5,"total_reviews":"3305"}", "store");)
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2/5
posted Jan-12-2012![Share meteor review](javascript:share_rating("{"review_body":"Had used buy.com a few times before in the early 2000. Found the sink a little bit less at another place but reputation was not that grate, so went with buy.com again. I was surprised when I saw the order was passed on to wayfair.com. Products shipped on time and arrived in good condition. The only gripe I have is that one order was shipped in two packages but only one tracking number was sent. First package arrived one day and I thought the order had been screwed up. The rest arrived the next day. They could\u0027ve saved me aggravation and themselves an inquiry had they sent two tracking numbers for the shipment. ","link":"http:\/\/www.resellerratings.com\/store\/Buy\/comment\/1149817#comment1149817","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy.jpg","store_name":"Buy.com","username":"meteor","rating":"2"}", "single");)
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![Share thuroon review](javascript:share_rating("{"review_body":"great deal on item and delivered very fast!","link":"http:\/\/www.resellerratings.com\/store\/Buy\/comment\/1219185#comment1219185","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy.jpg","store_name":"Buy.com","username":"thuroon","rating":"5"}", "single");)
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posted Jan-30-2012![Share Plopjim review](javascript:share_rating("{"review_body":"Very bad experience ordering from BUY.com. I will no longer be doing business with this company regardless of the advertised sale price, the $$ savings isn\u0027t worth the headache.","link":"http:\/\/www.resellerratings.com\/store\/Buy\/comment\/1206557#comment1206557","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy.jpg","store_name":"Buy.com","username":"Plopjim","rating":"1"}", "single");)
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1/5
posted Jan-22-2012![Share Kimala review](javascript:share_rating("{"review_body":"I used to buy a lot from this company many years ago. Even recently i bought a nice led monitor through ebay. After that experience through ebay, I started checking their website. I ordered a samsung RF711-s03 laptop, and it was available. after couple days, i still did not receive an email for the shipping. then i received an email saying that my order was delayed because I am a new customer, during which, the item became backordered.<br>","link":"http:\/\/www.resellerratings.com\/store\/Buy\/comment\/1183853#comment1183853","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy.jpg","store_name":"Buy.com","username":"Kimala","rating":"1"}", "single");)
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5/5
![Share dale3242 review](javascript:share_rating("{"review_body":"I was looking for a combo TV\/DVD for our exercise room. For various reasons, I chose the Sansui 22\u0022 SLEDVD226. I had difficulty finding it locally. Even online, it was not a common product, but Buy.com had it listed for the best price. I ordered it and then happened to check on Buy.com\u0027s ratings. I also looked into their business model. Buy.com does not have a central warehouse. Buy.com actually works with many suppliers, who then ship the product. This helps explain the very mixed reviews. In my case everything went well. My Sansui TV\/DVD was delivered by FedEx on 1\/20\/2012, just 3 days after I ordered it. I received a shipping confirmation e-mail with a tracking number from Buy.com on 1\/19\/2012. The TV is exactly what I wanted and was manufactured just 2 months ago (Nov. 2011).","link":"http:\/\/www.resellerratings.com\/store\/Buy\/comment\/1179935#comment1179935","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy.jpg","store_name":"Buy.com","username":"dale3242","rating":"5"}", "single");)
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posted Jan-19-2012![Share Buy.comUnhappy review](javascript:share_rating("{"review_body":"WORST ON-LINE EXPERIENCE EVER!!! THIS COMPANY AND THE SELLER CITY TRENDS SHOULD NOT BE IN BUSINESS. BOTH HAVE NO IDEA HOW TO HANDLE CUSTOMERS. CITY TRENDS SHIPPED A DEFECTIVE ZUMBA DVD AND WILL NOT EVEN RESPOND. BUY.COM KEEPS TELLING ME THEY ARE TAKING CARE OF IT BUT THAT IS NOT THE CASE. IT\u0027S BEEN OVER A MONTH SINCE I MADE FIRST CONTACT REGARDING THE ISSUE!","link":"http:\/\/www.resellerratings.com\/store\/Buy\/comment\/1174487#comment1174487","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy.jpg","store_name":"Buy.com","username":"Buy.comUnhappy","rating":"1"}", "single");)
Share review![Share cjcjcj review](javascript:share_rating("{"review_body":"TERRIBLE! SCAM! WORST online shopping experience I have ever had!! <br><br>1.Small simple order hasn\u0027t arrived after 5 weeks!<br>2.Buy.com customer-service reps were very unhelpful, barely spoke English, and told me they are out of the loop after the initial sale and that i would have to contact the \u0022distributor\u0022! What a hassle!<br>3.Contacted the distributor who was useless and basically ignored my MANY emails for an additional 2 weeks.<br><br>Still no answers\/progress of any kind after 7 WEEKS!! Buy.com is a SCAM!","link":"http:\/\/www.resellerratings.com\/store\/Buy\/comment\/1166657#comment1166657","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy.jpg","store_name":"Buy.com","username":"cjcjcj","rating":"1"}", "single");)
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![Share Justinr999 review](javascript:share_rating("{"review_body":"Horrible customer service! It took me an estimated 20 minutes to get an answer from customer service. Sure the wait time was estimated at 10 seconds, but then the wait time after reaching a rep is outrageous. I made a $1,000 purchase and got all the points for it (this was why I chose Buy.com) then found out that the points expire, no matter what I do. I\u0027ll just shop with ebay and newegg from now on!","link":"http:\/\/www.resellerratings.com\/store\/Buy\/comment\/1130913#comment1130913","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy.jpg","store_name":"Buy.com","username":"Justinr999","rating":"1"}", "single");)
Share review![Share Nieko85 review](javascript:share_rating("{"review_body":"I ordered something mid November for a Christmas gift. when it was the week of Christmas and I still didn\u0027t receive anything I wrote them. they said they were sorry and would send out a replacement. I still have not received that. USE EBAY ","link":"http:\/\/www.resellerratings.com\/store\/Buy\/comment\/1118809#comment1118809","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy.jpg","store_name":"Buy.com","username":"Nieko85","rating":"1"}", "single");)
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"Worst customer service experience ever! This company seriously SUCKS all around. Save yourself from the excruciating holds, foreign representatives who do not speak English and waiting hours to talk to a supervisor by going straight through the vendor. I WILL NEVER GIVE THIS WEBSITE A DIME AGAIN!!'"