We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×
RatingsRating
Full Rating Profile
  • BundleCity.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

2 Customer Reviews

Rating 2/10
1/5
2013-11-29

"Bundle City, LA, customer service is the worst of any store I delt with. I have been waiting for a refund for 6 weeks, all I get it's on the way..nothing yet and they even sent me the prepaid mailer. "

This review was modified by mdissatisfied on November 29 2013 10:51:32 AM


Rating 10/10
5/5
2007-09-17

"i place an order on 13 Sep 2007 15:12:31 for a Vanguard Cantilever Retractable Wallmount for 23" to 42" Flat Panel TVs
VM-435. Then i recieved an email on Fri, 14 Sep 2007 17:53:15 saying "We appreciate the purchase of the Vanguard Cantilever Retractable
Wallmount for 23" to 42" Flat Panel TVs VM-435. We wanted to ensure
that
you were fully informed about your purchase. You ordered that last
remaining stock of this item, which was a display model in our store.
While preparing your order for shipment, we realized that it had some
scratches and some of the major accessories are missing, so we do not
feel comfortable shipping this item in the condition that it is in. We
feel that you ordered a new item and that is what you should receive.
We
contacted our supplier to order additional stock but unfortunately this

item will be on back order until next month.

We will be happy to keep your order open until then. However, if you
prefer we can issue you an immediate refund or allow you to use the
funds towards a different item.

Please let us know your preference. We truly apologize for the
inconvenience and hope we can make it up to you on your next purchase.

Regards,

Bundlecity.com"
so i waited til Monday to call and cancel the order but i cannot reach a live rep, it rang a couple times then it goes straight to voice mail, i tried calling about 5 time from 9:30am to probably 1pm. So i decided to send them an email saying " Hi, can you please refund my money for me. thank you i appreciate it. please give me a call to confirm my refund at ***#" at Mon, 17 Sep 2007 08:57:23. So then i received an email at Mon, 17 Sep 2007 13:41:40 saying
"Hello, we just want to inform you that we already
provided you a refund.

Thank you,
BundleCity Team"

i will recommend this store to everyone i know. i was very pleased with the fast email response and most importantly how they were honest about their product and fast refund! "


Ratings Calculation Change


Share BundleCity.com's store rating

BundleCity.com is not a merchant member. If you're this merchant, learn more!

BundleCity.com is not a merchant member
BundleCity.com does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »