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RatingsRating
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

8 Customer Reviews

Rating 2/10
1/5
modified review posted

"I HAVE BEEN A BUDK CUSTOMER FOR ABOUT 10+ YEARS IVE HAD MY SHARE OF CRAPPY STUFF FOR A LOW PRICE BUT AFTER ORDERING A SAW BACK MACHETE AND IT BREAKING THE FIRST TIME I USED IT I TRIED TO GET IT REPLACED THE LADY WAS VERRY RUDE SO I COMPLAINED TO THE CUSTOMER SERVICE MANAGER THEN SHE KEPT EMAILING ME ABOUT GOING TO THE MANUFACTURER DIRECT THEN I WOULD HAVE TO SHIP IT BACK AND PAY, ..AFTER FIVE OR MORE NONSENSE EMAILS I WAS SOO FED UP WITH THERE LIES ABOUT 100% CUSTOMER SATISFACTION.....I JUST WANTED THEM TO SEND A NEW ONE NOT HAVE TO PAY TO SHIP IT BACK AND KEEP PLAYING EMAIL TAG, THEY NEVER TOOK CARE OF ME... I WILL NEVER ORDER FROM THIS COMPANY AGAIN.....ITS SAD WHEN YOU HAVE BETTER CUSTOMER SERVICE OVER SEAS THEN A STORE IN YOUR OWN COUNTRY THEY CLAIM TO BE GOOD OLD RED BLOODED AMERICANS SO WHAT HAPPENED TO CUSTOMER SERVICE?????"



Rating 2/10
1/5
modified review posted

"What a ripoff!
Placed items into a shopping cart at BudK.com. Entered a coupon code into their website. The website accepted the code and applied the discount. Received email confirmation of the order with the discount applied. Credit card was charged the full non-discounted amount.

Called and emailed them trying to have them correct the issue but they refused to honor their discount. I filed a complaint with my credit card issuer and they were able to get a refund from BudK.

Now BudK refuses to sell anything to me because they say my account shows a charge back.

All efforts to resolve this has lead to nill.

Also filed a complaint against them with the BBB. This complaint remains unresolved also.
"

modified review This review was modified by ybp9003 on April 22 2014 02:47:07 PM

Rating 10/10
5/5
modified review posted

"BUDK has the best prices and fastest shipping on the net for knives, swords and other great gear. I've ordered many times and will order many more."

modified review This review was modified by dondilion on January 14 2014 06:17:13 PM

Rating 10/10
5/5
modified review posted

"Best prices on anything weapon like thats not a gun crossbows knives swords and everything in between no id verification required either shipping is on time and ordering is simple. And seriously the LOWEST PRICES."


Rating 2/10
1/5
modified review posted

"A awful supplier. They only sent part of my order then told me they were out of most of it and that I would get a refund. I asked for like items and they could not do it.

Why would you not inform me that you were out and ship the items that go with what I did need?? Why bother charging me shipping for the accessories that I don't even have the item for now???

What a waste. I won't be buying from them again.
"


Rating 2/10
1/5
modified review posted

"My wife ordered a Christmas gift from Budk, It never arrived, she reported that it never arrived, they said they would get back to her, now 3 months later I find out that UPS denied the claim, Budk rep couldnt tell me why all they could do was resubmit the claim. I will never purchase from them again."


Rating 10/10
5/5
modified review posted

"I love BudK. I've purchased quite a few things from them and it's always the same fast shipping, and great quality for the price. It's amazing how much they can do with literally DOLLARS. For affordable and high grade material, I wouldn't go anywhere else."


Rating 10/10
5/5
modified review posted
ResellerRatings.com TOP REVIEWER!

"I've bought thousands and thousands of dollars worth of items from BudK over the years, mostly for resale but many for personal use. They always ship within 2 business days and provide an order confirmation plus a shipping confirmation with tracking info. When they updated their website and I wasn't able to log into my account, customer service was very helpful in restoring access. I highly recommend them."


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