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Ratings Rating
Full Rating Profile
  • Rating 9.33/10 249 reviews

    9.33 / 100
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    Btotech.com does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • Btotech.com contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 252 Customer Reviews

Rating 10/105/5
modified review posted

"This company personally called me when an upgrade for no additional cost made more sense than my original order. The product was delivered as promised and very quickly. I am highly impressed and satisfied with btotech.com and will use them in the future. I also intend to recommend them highly to everyone i know looking for customs builds."

+ Read user comments


Rating 10/105/5
modified review posted

"Excellent service with BTOTech, I got the laptop I wanted and after re-formatting the computer, I've had no issues at all! Customer Service is extremely friendly, and was a big help for me. When I ordered my laptop and received it, I didn't even realize that I was getting a free copy of Battlefield 3 with it! For $1700, this was an amazing bang for the buck"

Rating 10/105/5
modified review posted

"Seller was forward and fair Thank You"

+ Read user comments
Rating 10/105/5
modified review posted

"I purchased an ASUS laptop from BTOTECH about a month ago and it was one of the easiest things I have ever done. They were very responsive and helpful with the whole process. They were also very responsive with some questions I had after it arrived and were very patient with me as some of my q's were a bit remedial (being a new laptop owner). Everything came as described and in great condition. I highly recommend them for your computer needs! :)"

Rating 10/105/5
modified review posted

"I would definitely buy from BtoTech again. This purchase was my second laptop from them. Both times they were helpful and the shipping was fast. I even had a user-caused hardware problem on my first laptop, which tech support walked me through which part to order and how to fix it myself. BtoTech is the first site I'll check next time I need a new laptop. "

Rating 10/105/5
modified review posted

"BTOTECH.com is simply awesome! I bought my 3rd notebook from this reseller for the last two years. Will definitely buy another one from this site when\if needed.

Everything is top notch, no doubt. Prices are reasonable, delivery (I live outside of USA) fast and cheap, communication is outstanding. I have no complains at all.

I would definitely recommend this reseller to everyone.
"

Rating 10/105/5
modified review posted

"Great computer. Excellent communication and customer support, even after the sale. Thanks !!!"

Rating 10/105/5
modified review posted

"Exceptional customer experience.

BTOTech was available for pre-sales consultation and post sales follow-up.( I communicated with Eddie many times both by phone and by email)

Laptop arrived on time in perfect working order.
"

Rating 2/101/5
modified review posted

"I´ve been working and testing my pc during al this time and for your knowledgement I let you know a few suggestions about it:

1.- I find the keyboard too narrow and poor for so good machine, and I must be carefull and not to press two keys at the same time. I think there is enough space to make it slightly wide. As to the numeric keyboard the situation of the key "0" under "2" makes it litle ergonomic and too narrow too.
2.- The touchpad buttons are very hard to pressure and the roll on plate must be pressed more than desirable to run.
3.- Excellent performance of the cooling system and low level of noise when running games.
4.- I send you here enclosed a short comment as to the following missfunction: If I press the right side of te keyboard, for instance if I put my right hand left on it, the screen turns off and when stopping to press then the screen switches on again. I suspect that there is some bad electric contact and I´m thinking that at last once it will not come back to switch on.

I dislike the idea to send my pc the the USA because I need it for my job. I would like you to recommend me a technical support here in Spain to have a look on it, preferable in Vigo or Coruña, or the nearest possible point. Other wise I must undertake the risk to remain the pc with such a default until a fatal failure may arise.

Anyhow I will appreciate to hear your comments.
"

Rating 10/105/5
modified review posted

"Effective communication, fast overseas delivery, product as described (custom built). They always look for the best deal not only for them but for YOU as well! Very professional company, recommended to everyone!"

Rating 10/105/5
modified review posted

"Really very quck delivery, product in perfect conditions, resuming, very satisfied with the service provided."

Rating 10/105/5
modified review posted

"Excellent customer service, detailed customisation help and wide selection customisation options "

Rating 10/105/5
modified review posted

"Very fast delivery to the UK, Seller had very good communication and the item was exactly as described and in perfect condition.
Very good Seller, would consider buying from them again.
"

Rating 10/105/5
modified review posted

"Conscientious company that called me to confirm that the order was legitimate and to review my specifications. Appreciated that. So far the laptop has been working great and I have no issues at the moment. Would recommend this company without reservation."

Rating 10/105/5
modified review posted

"Answering questions about the products and the options quickly and precisely, shipped the product quickly once bought. Everything is as it was said."


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