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1,205,198 reviews
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7 reviews 
posted Nov-30-2011 “Spaciba ilya.!!”
posted Nov-28-2011 “Thank you for your feedback. I wish you would have given us an opportunity to help you before posting an extremely dissatisfied review with 1 of 5 stars. I accept this review and hope that our customers ask / talk to us first before they post feedback. It is the least one can do. I realize most companies would take this opportunity to talk to this customer and try and make things right. I am deeply saddened that this review came before we were given a first and only chance to make things right. This site is called reseller ratings. It is not called notebook ratings. We can be easily reached @ http://www.btotech.com/contact.asp”
A little background.
This buyer is from spain. His order was placed using paypal. Our website CLEARLY states that paypal is not accepted from spain two times during checkout in BIG RED letters. We ultimately made an exception for this person to allow the order to pass while we were under no obligation to do so. The order was shipped on time and delivered ahead of schedule. 6 months go by and he leaves this review without any contact regarding his problems. He now expects us to do what is right. To state the obvious, the oportunity to let a vendor correct a manufacturer defect should be given BEFORE you file a negative review or complaint NOT after. We stand behind the products we sell and we do repair them in an out of warranty. We are easily reached and specialize in the select products we sell. I would love to say that our actions here were correct and sound but unfortunately this person never gave a chance to take any action”
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![Share](javascript:share_rating({"review_body":"Excellent service with BTOTech, I got the laptop I wanted and after re-formatting the computer, I\u0027ve had no issues at all! Customer Service is extremely friendly, and was a big help for me. When I ordered my laptop and received it, I didn\u0027t even realize that I was getting a free copy of Battlefield 3 with it! For $1700, this was an amazing bang for the buck","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/1173779#comment1173779","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"zsld0423","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Seller was forward and fair Thank You","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/1168551#comment1168551","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"seller4590","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased an ASUS laptop from BTOTECH about a month ago and it was one of the easiest things I have ever done. They were very responsive and helpful with the whole process. They were also very responsive with some questions I had after it arrived and were very patient with me as some of my q\u0027s were a bit remedial (being a new laptop owner). Everything came as described and in great condition. I highly recommend them for your computer needs! :)","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/1144151#comment1144151","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"cyclegrrl269","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I would definitely buy from BtoTech again. This purchase was my second laptop from them. Both times they were helpful and the shipping was fast. I even had a user-caused hardware problem on my first laptop, which tech support walked me through which part to order and how to fix it myself. BtoTech is the first site I\u0027ll check next time I need a new laptop. ","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/1011261#comment1011261","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"ChrisF.","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"BTOTECH.com is simply awesome! I bought my 3rd notebook from this reseller for the last two years. Will definitely buy another one from this site when\\if needed.<br><br>Everything is top notch, no doubt. Prices are reasonable, delivery (I live outside of USA) fast and cheap, communication is outstanding. I have no complains at all.<br><br>I would definitely recommend this reseller to everyone.","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/960287#comment960287","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"ilya.stalker","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great computer. Excellent communication and customer support, even after the sale. Thanks !!!","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/960073#comment960073","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"smtm","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Exceptional customer experience. <br><br>BTOTech was available for pre-sales consultation and post sales follow-up.( I communicated with Eddie many times both by phone and by email)<br><br>Laptop arrived on time in perfect working order.","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/954079#comment954079","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"RoyShroud","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u00b4ve been working and testing my pc during al this time and for your knowledgement I let you know a few suggestions about it:<br><br>1.- I find the keyboard too narrow and poor for so good machine, and I must be carefull and not to press two keys at the same time. I think there is enough space to make it slightly wide. As to the numeric keyboard the situation of the key \u00220\u0022 under \u00222\u0022 makes it litle ergonomic and too narrow too.<br>2.- The touchpad buttons are very hard to pressure and the roll on plate must be pressed more than desirable to run.<br>3.- Excellent performance of the cooling system and low level of noise when running games.<br>4.- I send you here enclosed a short comment as to the following missfunction: If I press the right side of te keyboard, for instance if I put my right hand left on it, the screen turns off and when stopping to press then the screen switches on again. I suspect that there is some bad electric contact and I\u00b4m thinking that at last once it will not come back to switch on.<br><br>I dislike the idea to send my pc the the USA because I need it for my job. I would like you to recommend me a technical support here in Spain to have a look on it, preferable in Vigo or Coru\u00f1a, or the nearest possible point. Other wise I must undertake the risk to remain the pc with such a default until a fatal failure may arise.<br><br>Anyhow I will appreciate to hear your comments.","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/949513#comment949513","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"ANGELCONDE","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Effective communication, fast overseas delivery, product as described (custom built). They always look for the best deal not only for them but for YOU as well! Very professional company, recommended to everyone!","link":"http:\/\/www.resellerratings.com\/store\/Btotech_com\/comment\/923695#comment923695","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Btotech_com.jpg","store_name":"Btotech.com","username":"kami.toth","rating":"5"}, "single");){kind=link}
"This company personally called me when an upgrade for no additional cost made more sense than my original order. The product was delivered as promised and very quickly. I am highly impressed and satisfied with btotech.com and will use them in the future. I also intend to recommend them highly to everyone i know looking for customs builds."