60,022 stores
1,907,463 reviews
Over 250,000 shoppers online now
14 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Brownells_com","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","store_rating":"7.14","total_reviews":"14"}, "store");)
Share your shopping experience and interact with
1,986 participating stores,
write a review!
Follow us & win cool gear: 
Rating
Full Rating Profile
Visa / Mastercard
American Express
Discover
Priority Next Day
Standard Next Day
Online Ordering Tracking
posted Nov-07-2012 
![Share](javascript:share_rating({"review_body":"Brownells is a great online resource for your gunsmithing needs. Fast service and excellent customer support.","link":"http:\/\/www.resellerratings.com\/store\/Brownells_com\/review\/2331025#comment2331025","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","username":"rijjh","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered two items from Brownells, one of them was shipped fairly quickly, the other item was for a product being released on Nov 1st by the manufacturer. (Magpul PMag Gen 3)<br><br>Magpul shipped these out to the merchants for sale on Nov 1.<br><br>Brownell completely oversold them and a week later I called Brownell to cancel the order. They told me they would ship the item in Late January 2013.<br><br>I opted to cancel, would have been nice for Brownell to mention it could be 2 months before they could ship it. A simple e-mail would have been nice since they knew the ETA of product being sent to them would be late January.<br><br>Granted they cannot control the manufactures timetables, but I will not buy from them in the future. They could simply write on the items page it would be available in January that would have sufficed.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Brownells_com\/review\/2042313#comment2042313","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","username":"silversinksam","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They remove Reviews without notice and if they get asked, they telling Fairytales about it.<br><br>Did not face the Truth and telling you, that you use it it uncorrct..<br><br>And shipping costs? - They telling the Shipping costs after they send the Item - and put it from your CC - so it is often and usual, that you pay 11 bucks and more for a little Piece like a spring or 4 tiny pins...","link":"http:\/\/www.resellerratings.com\/store\/Brownells_com\/review\/1752062#comment1752062","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","username":"The_Cheated","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very fast shipment, great parts diagrams online, will be back again!","link":"http:\/\/www.resellerratings.com\/store\/Brownells_com\/review\/1520382#comment1520382","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","username":"scoob8000","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fast shipping.<br>Packaged well.<br>Order came as described.<br>Great \u0022no questions asked\u0022 return policy, but haven\u0027t tried it yet.<br>Great website layout, easy to find anything.<br>HUGE SELECTION of products.<br>Highly recommended store.","link":"http:\/\/www.resellerratings.com\/store\/Brownells_com\/review\/1441583#comment1441583","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","username":"1boredguy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":" I have been buying from brownells for about 20 years now, I have called there customer service, Called for technical support, I have returned items. I am a comppetitive shooter and firearms instructor I have referred dozens of people to Brownells with no negative feed back. I can not complement Brownells enough for their quality of service and would highly recommend them to anyone. Thanks Again Brownells Steve... ","link":"http:\/\/www.resellerratings.com\/store\/Brownells_com\/review\/1349079#comment1349079","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","username":"Steven43","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Having ordered multiple items on multiple occasions, Brownells has great service, good prices and a really good return policy. ","link":"http:\/\/www.resellerratings.com\/store\/Brownells_com\/review\/1261389#comment1261389","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","username":"jlee91w","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The worst customer service I\u0027ve ever dealt with. <br>Emailed them a question about their product and never received the info I was requesting. The support guy I was communicating was totally clueless.","link":"http:\/\/www.resellerratings.com\/store\/Brownells_com\/review\/1073315#comment1073315","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","username":"vovkinson","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is my first of 3 orders. The second was rolled into the first and i received the whole order at once. Great customer service in explaining a back ordered item that was shipped. You can\u0027t get all the stuff for an AR build in one place except here","link":"http:\/\/www.resellerratings.com\/store\/Brownells_com\/review\/791122#comment791122","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","username":"saltywardog","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have found some good prices on their site, others have been dramatically higher than other sites. Their shipping is usually fast but sometimes can take a few days longer than other companies. They do usually ship the same day or next business day. I have been happy with their services, just be careful of the odd product that is too costly with them.","link":"http:\/\/www.resellerratings.com\/store\/Brownells_com\/review\/781098#comment781098","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","username":"MiamiRater","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Brownells is a huge company. They have competitive pricing. Sometimes shipping is not the fastest but it is acceptable.","link":"http:\/\/www.resellerratings.com\/store\/Brownells_com\/review\/724532#comment724532","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","username":"Bucksnortr","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have ordered from Brownells several times and in each instance the items were exactly as expected and shipped more promptly than expected.<br><br>Well known as one of the best suppliers of gun parts and related items, my experience has been consistently great.<br><br>Just ordered again and will continue to go to Brownells first.","link":"http:\/\/www.resellerratings.com\/store\/Brownells_com\/review\/538029#comment538029","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","username":"justdon","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"When it comes to firearms and related items, Brownells is a name most online shoppers know.<br>On par with the select few other online retailers of such products, e.g. Midway USA.<br>Brownells has a great easy to use site, good product selection with likewise pricing.<br>Customer service is topnotch.<br>Fast shipping & great packaging finish the deal for me.<br><br>100% satisfaction... E\u0027nuff said.","link":"http:\/\/www.resellerratings.com\/store\/Brownells_com\/review\/525159#comment525159","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownells_com.jpg","store_name":"Brownells.com","username":"ChileRelleno","rating":"5"}, "single");){kind=link}
"On January 17th, 2013, I ordered 2 clips for a 9mm Ruger. On March 20th, I received an e-mail that my order had been cancelled.
I phoned customer service who stated they had sent me an e-mail in February to advise me that the clips were in stock. I checked my in box and trash both dating back 12 months. THERE WAS NO E-MAIL.
Furthermore, they sent me a canned message which states "orders are not cancelled unless requested by the customer," YET, I received an e-mail stating they cancelled my order. The clips are again out-of-stock and I can't even place a back order to be put on the list when they do finally come in.
"