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posted Nov-14-2010 
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![Share](javascript:share_rating({"review_body":"Purchased a Vizio big screen from this organization and arrived timely, in flawless condition. Received thank you notice and invoice, very awesome experience.","link":"http:\/\/www.resellerratings.com\/store\/Brownbox\/comment\/637412#comment637412","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownbox.jpg","store_name":"Brownbox.com (previously: Buydakota.com)","username":"morgamar","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have purchased 5 different tv\u0027s from Brown Box....Very classy \/professional operation and I WILL be buying more tv\u0027s in the future from them !! No matter what size\/model or whatever you are looking for---this is the place to go !! ","link":"http:\/\/www.resellerratings.com\/store\/Brownbox\/comment\/636401#comment636401","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownbox.jpg","store_name":"Brownbox.com (previously: Buydakota.com)","username":"tim kasper","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent products and customer service!! The TV I bought looked even better in person than it looked on the website and the prices can\u0027t be beat!! I will definitely keep shopping on their site!","link":"http:\/\/www.resellerratings.com\/store\/Brownbox\/comment\/625196#comment625196","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownbox.jpg","store_name":"Brownbox.com (previously: Buydakota.com)","username":"fragrancel","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a stylus pen for my Gateway computer. It arrived and it was defected. They were courteous, they sent a replacement immediately. It did not work either. I asked for refund. They told me just to throw away the stylus and they would credit my account. Then they claimed that it was not possible to do it through PAYPAL, as it was more than 60 days (of course it was because I was nice to ask a replacement from them and things take time instead of an instant refund). I have a non-functioning stylus and no refund. They could just send me a check... Very sleezy tactics<br>UPDATE: My credit card company issued a conditional refund after my dispute we will see how this will paly out.","link":"http:\/\/www.resellerratings.com\/store\/Brownbox\/comment\/570174#comment570174","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownbox.jpg","store_name":"Brownbox.com (previously: Buydakota.com)","username":"uunver","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bought a Vizio 26-inch LCD VA26L(refurbished) from BuyDakota.com on March 11th, 2009. Problems with TV arose in early June 09\u0027. Contacted BuyDakota.com and told I was out of the 90 warranty. Basically, out-of-luck I was told by Kim in Customer Service. I then requested for her supervisor, Jamie Wonkum(sp?), an owner of the company for some help and he refused. Therefore, I am left with a TV that does not work and no way of rectifying the situation. In this type of economy that\u0027s not what a service oriented company wants to evoke in a response from a customer. I will do business with other purveyors on the web and not this one for the remainder. ","link":"http:\/\/www.resellerratings.com\/store\/Brownbox\/comment\/502935#comment502935","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownbox.jpg","store_name":"Brownbox.com (previously: Buydakota.com)","username":"mbbjmc","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I couldn\u0027t be happier with an on-line company! I had just about given up on E-Bay and all the scams when I found Buy Dakota. I ordered an upgraded battery for my new laptop and was dreading the excuses, poor service and headache usually associated with online stores but Buy Dakota wasted no time, mine or theirs, sold me the CORRECT battery first time and shipped it so fast I recieved it TWO days early. <br>Frankly I\u0027m still in shock!! Needless to say I will be checking Buy Dakota out FIRST before I order anything from the net!!<br><br>Good Job Buy Dakota, Your company is the benchmark the rest should be striving to match!!<br><br>Primet<br>\u0022amazed\u0022 in Las Vegas NV","link":"http:\/\/www.resellerratings.com\/store\/Brownbox\/comment\/341892#comment341892","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownbox.jpg","store_name":"Brownbox.com (previously: Buydakota.com)","username":"primet","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fantastic customer service and great prices. Would buy from again.","link":"http:\/\/www.resellerratings.com\/store\/Brownbox\/comment\/336411#comment336411","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownbox.jpg","store_name":"Brownbox.com (previously: Buydakota.com)","username":"kylej","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good price, prompt approval and quick delivery. Ordered on Sunday evening and product was delivered on Wednesday in pristine shape","link":"http:\/\/www.resellerratings.com\/store\/Brownbox\/comment\/325816#comment325816","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownbox.jpg","store_name":"Brownbox.com (previously: Buydakota.com)","username":"mswhitt","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"In essence, Buydakota, specifically the sales & customer support, was easy to reach, talk to get results with. I sensed that the company truly cares about their customers needs and my experience was one of utter satisfaction. I will do biz with them again anytime, and can recommend them 100%!!!<br><br>Peter Reck, <br>California","link":"http:\/\/www.resellerratings.com\/store\/Brownbox\/comment\/323113#comment323113","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brownbox.jpg","store_name":"Brownbox.com (previously: Buydakota.com)","username":"peteraloha","rating":"5"}, "single");){kind=link}
"The only reason this company gets 5 stars from anyone is because those reviewers had perfectly functioning products. However, if your product from brownbox.com or the ebay seller "brown-box" is defective then good luck because you'll need it. My Vizio Vtab was defective, a non-functioning HDMI connection and a sluggish/freezing interface only got the reply, "Contact Vizio with any warranty issues" reply from brownbox. Vizio told me to try a different HDMI cable, so I tried several and none worked, although they all work on both of my phones' hdmi connections and my computer HDMI connection.
I then replied to brownbox that I wanted a full refund and they told me to pay to ship it back to them. Only brownbox will send you a defective product and force YOU to pay to have it shipped back to them. I left negative feedback on ebay for "brown-box" since they cost me $16.50 (return shipping + insurance) and I have nothing to show for it. Brownbox then replied to my negative feedback and said that I had not contacted Vizio for warranty support, which was a blatant obfuscation (lie). This action proves the unethical and sycophantic nature of this company.
I have no problems with receiving a defective product, since technology is not perfect, and I understand that some faulty products are to be expected from time to time. However, to have to PAY to have THEIR broken product returned to them without recompense is unacceptable. If I could give this company 0 stars I would, but sadly I have to grudgingly hit the 1 star rating."