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Stores > Brooks Brothers

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Full Rating Profile
  • Brooks Brothers

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

2 Customer Reviews

Rating 2/10
ResellerRatings.com TOP REVIEWER!

"Just rotten. Their warehouse just can't seem to get anything right.

Last year: Ordered 15 shirts. 4 were incorrect, wrong size, or wrong fit, or wrong color, or just plain wrong. Called customer service. Was charged for the replacement shirts, then my card was credited after the returns were received. However, one out of the four replacements was incorrect. After returning that, I finally received the correct shirt.

This year: Ordered 4 shirts. One was the wrong fit. In the process of getting that one replaced.

So Brooks Brothers messes up 1 out of every 4 shirts. What a waste of time.

Make sure you provide the 4 digit code so that quality control can identify the packer that messes up your order.

Love the shirts though!

This review was modified by Anthony Rogers on June 28 2012 02:31:41 PM
+ Read user comments

Rating 2/10

"My order has still not arrived or even shipped 12 days later. Very dissapointing!!"

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Brooks Brothers is not a merchant member
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