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broadwayphoto.com/

Computer Hardware & Software

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--/100 (6-month rating)
Broadway Photo / A&M Photo World, Regal Camera, Prestige Camera, Preferred Photo, Royal Camera, bway is not a merchant member
Broadway Photo / A&M Photo World, Regal Camera, Prestige Camera, Preferred Photo, Royal Camera, bway does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
 
 

All Customer Reviews (684)

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Rating 10/10 5/5
modified review posted Dec-10-2002

"This is a great vendor. I purchased a cannon s330 from these folks. Item arrived on time in perfect condition. Price was lowest on net. "

Rating 10/10 5/5
modified review posted Dec-18-2002

"I purchased a Canon D60 Digital Camera, 2 Lenses, Case, 512 Memory, 3 year warrenty on the camera Body, Lense Filters, Software, 1394 adapter, and USB adapter. Not only were these guys the ABSOLUTE CHEAPEST I could find Anywhere, but their level of service and professionalism was Excellent!!! I had read the other reviews and was apprehensive, but for the price they were offering, I gave them a shot. John (ex 216) was exceptional in helping me with all the necessary equipment. Warned me away from buying the incorrect lenses (and saved me BIG $$$). I know you may be apprehensive due to other ratings, but I received EVERYTHING in excellent condition and 3 days ahead of when I expected. I not only recommend these guys, but have done business since, and it was great."

Rating 10/10 5/5
modified review posted Feb-06-2003

" Ordered a SONY TRV50 from bway photo, as they had the best price. Confirmed price over phone with a sales rep, who answered all questions about manufacturer accessories and warranty. Item came a day earlier then I expected. Solid vendor"

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Rating 10/10 5/5
modified review posted Feb-06-2003

"" I Purchased a dimag xi from this site ....The Packaging was excellent the delivery was quite Fast ....
Also i just cant beleive all this with very low Shipping Cost...

REALLY THANKS""

Rating 10/10 5/5
modified review posted Feb-09-2003

"Ordered a coolpix 5700 from these folks and a lenscap. Great item at a great price. Thanks for the fast shipping guys
"

Rating 10/10 5/5
modified review posted Feb-14-2003

"Great place to find cheap Cameras. Purchased a dimage 7xi and some memory at a fair price. Good bye googlegear, hello bway
"

Rating 10/10 5/5
modified review posted Mar-12-2003

"I have to disagree with any of the negative comments about Broadway Photo. I placed and order without any hassle. There was no bait and switch with my order. I ordered the Fuji S-602 and that is what i got. The guy that took my order over the phone (Jake) was real nice and helpfull.My order was delivered as promised in the time frame i was given. I will buy from this company again in the future. Thankyou for the good service Broadway Photo."

Rating 10/10 5/5
modified review posted Mar-25-2003

"I just bought a Canon G3 camera from this website. The transaction couldn't have gone better. They offered some great prices on accessories and everything arrived in four business days. I will definitely check them out next time I am in the market."

Rating 10/10 5/5
modified review posted Apr-28-2003

"Surprised by the so so ratings. I had no problem making an order with this company. Sales person was quite helpful, on my order. The order process was painless and easy
"

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NJ
Rating 10/10 5/5
modified review posted Sep-08-2003

"09/08/03
I guess this is going to be a two-part review since the order is not complete as of yet. My experienced stemmed from first trying to purchase the same camera from DigitalLiquidators.com which turned out to be a bad first experience. Right off the bat they told me that the camera I intended to purchase was gray market, and that I could have the US model for an extra $50. That still made it a lot cheaper than everybody else at $350, but by that time I was disappointed and canceled the order.
I then started to freak out because I needed the camera in 3 days and decided to go with the second cheapest website which turned out to be Broadway Photo. On the same note, it turned out to be cheaper than their advertising. First I called them and asked them about the camera I wanted to purchase, and if it was the US model. The person on the phone assure me that it was, so I was ready to place my order. The guy told me that they do not accept orders over the phone, and I will have to do it through the website. Better for me I thought, easier to keep tabs on printable receipts and such.
I decided to place the order for the Olympus Camedia C-4000 through their website. Not even 30 minutes later I got an email from them asking me to call them to verify the order. I thought to myself:? Here is the scam". The guy on the phone was pushy as hell. I was beginning to get annoyed at his sales pitch for very, very, over-priced items. I politely turned them all down. At the end the guy was really nasty and told me my total and just hung up on me. Then I found this site and my stomach sank with all the horrible reviews. So far everything is on track. The order I placed yesterday on their website has already been shipped and my credit card has been charged the exact amount I was told with the over priced shipping and handling ($45 for next day). They emailed me an UPS tracking number, which I tried right away. The camera is on its way to me, and I should receive it tomorrow.
They assure me that it was an US Model so I'm hoping that I get the warranty card and correct manual not to mention that I hope is a brand new US model.
Just from the pushy sales men I'm not sure if I will purchase from them again. I just want to make sure I get the merchandise I paid for.
I will post again tomorrow when and if I get my package as promised.

09/09/03 (part two)
Well, I must say that I'm extremely happy with my purchase. At work today I kept track of my shipment through the UPS website. I rushed home to find my package waiting for me. I made sure that everything was fine. The box itself of the camera stated that it was an USA camera and it includes the warranty card. I made sure that I examined everything and that everything was included. Everything came in a factory sealed package, it had all the manuals in three different languages and everything looked great. The Menu is in English and everything is functional on the camera. It has the registration card from Olympus including USA addresses, USA phone numbers, and URL for registering online. One thing I made sure I checked is that the warranty card that was included in the box matched the serial number that is on the camera itself. Perfect match!! So, after reading 100+ bad reviews on this website and waiting anxiously to get screwed, I must say that everything I order was right on the money. Not only that, but I also got the camera $130 cheaper than everywhere else. So my review for Broadway Photo?? An 8 out of 10...I was not happy with the pushy salesperson, but I got everything that I order in the time that I requested. "

modified review This review was modified by dd0723 on September 09 2003 08:21:13 PM
 
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