5/5

posted Jan-16-2005

"I'm from England and I was in search of a good price on a digital video camera, after checking prices in several midtown stores where my retailers tried to rip me off I discovered Broadway Computer, the sales staff was great and so were the prices, they had everything in stock, new not refurbished. I read the other reviews and seems that those people are just born to complain. Broadway Computer was the only store busy in times square all the other stores I walked into were empty and the sales staff stood around pacing like wolves in search of prey."

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5/5

posted Mar-27-2002

"I ordered a pioneer DEH-3400 head unit for my car. They had excellent prices and service. After fixing some problems with my credit card due to my own error, everything went great. Even with the standard ground shipping I recieved the unit the next day. Definitely would do business with them again."

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5/5

posted May-20-2002

"Broadway had by far, the best price at the time for a Technics SADA15 Receiver. Placed order and called periodically to check progress. Staff was very courteous, and order was received in great condition by the specified date. I would definitely buy from them again."

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4/5

posted May-17-2005

"Purchasing Role: For most of your purchases from this company, characterize your role. If you bought a joystick, you might characterize your role as "Hardcore Gamer".
Invoice Number: Please enter the invoice number from your last invoice from this company. This number is required and establishes that you made a purchase from this store.
Comment: Enter your comments about your purchasing experiences with this company in the box at right."

This review was modified by jimrough on May 17 2005 12:03:38 PM

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2/5

posted Jun-04-2002

"Ordered 2 times from Broadway Computer. Prices and shipping were fine, until I had to deal with them regarding a return. I returned one of the item for refund and the item was delivered 6 weeks ago. Never heard from them!!! I wrote them an e-mail; no response. I finally called and they decided to give me a refund on my return after 6 weeks!!! If you don't plan to return your itmes then Broadway Computer might be fine; but if you decide to return items then expect to do some extra work for your money back."

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2/5

posted Nov-15-2004

"I needed a cellphone and went into this store. Explained that I wanted a tri-band phone so I could use it in Europe also and that I didn't want a real expensive one. They gave me a good deal $150 including 100 call minutes.

At the register they told me the total was $200.95 (there was a activation fee for the calling card of $35 added they didn't tell me about, and ofcourse tax). Ok, I payed the $200.95 and was walking away when another salesman said: "You still owe me $50". I went back and explained what the other sales man sold me and for what price. The other salesman said: "No, the phone was $250, not $150". I was with there with New York born and raised Patti and she was like: "Hey, I am from New York and you're not gonna rip us off! We're not gonna pay more or we'll return it and we want our money back!". The manager came and finally said: "Ok, they made a mistake, it's ok".

So you can get a good deal there, but make sure to know the right price and let the sales people make very clear what your total bill will be before you purchase anything (or make sure Patti is with you)."

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2/5

posted Jan-04-2005

"These guys are straight-up crooks.

As an emergency measure on Christamas Eve I bought a DV camera from them for my son. Luckily, I had done quite a bit of research on the subject and knew what i wanted and how much to pay...nonetheless they still shook me down.

After hearing my requirement the guy tried to tell me I needed lenses that I didn't need and extra batteries that I didn't want. He told me that the camera I wanted cost 40% more than I know it is mostly sold at. (He finally came down to my price.)

I asked to get a sealed box but of the six Panasonic cameras they had in my model, all boxes were open.

The man then simply wouldn't listen to me that I didn't need an extra battery: when I got the box home sure enough there was no battery at all. On the Monday after Xmas I went in and said that they had sold me a camera without a battery. Another salesman tried then to give me an off-brand battery. I insisted that they give me a Panasonic battery: the man then said that Panasonic "didn't make batteries". I told him that Panasonic was one of the biggest battery manufacturers in the world and would they please stop lying to me and give me my battery.

The guy relented and said that that although the camera came with a one-hour battery, he would give me a two hour battery because I was "upset". I accepted, took it home and before opening the battery package, read the camera manual: the camera comes standard with a _four_ hour battery!

I went back again and after much polite inistence finally got the correct battery. God help me if I ever have to go back there again.

(Go to B&H. Pleasant they're not but they are basically on the level.)"

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1/5

posted Jul-05-2008

"At first, i'd like to say i'm french, so i apologise for my way to write.
I bought a camera this afternoon at brodway and computer video's.
At the moment to pay my camera, the sales clerk added a 4GB SD card that he sold 199 dollars!!
I've seen the price when he gave me the invoice.
I wanted to retract but he said it was too late, that my credit card was already charged.
THIEF!
If you a tourist, don't go to this shop!"

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1/5

posted Aug-06-2010

"Don`t buy anything in this shop!!!!. I was robbed for more than 1000$. They sold me a lense for 1000 and it cost 100 dollar in other shops. I also asked for a Ipad and they gave me Apad. This shop are living of cheating tourists Who trust at stores.
I was one of them.
Do`not go there!!

Helge (Norway)"

This review was modified by hel on August 06 2010 09:05:22 AM

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1/5

posted Jan-13-2008

"These guys are scammers. Keep away from them at all costs. I got burned to the tune of $2,750.

I was actually on my way over to BH Photo Video. I had done my research and had my price list so I knew what I was after. On the way down 50th from my hotel I saw Broadway Computer and Video and thought I may as well check some prices in there before I make my purchases at BH. That was the biggest mistake of my life.

When I got to the store they asked what I was after. I showed them my wish list with the prices I wanted to pay. Things started of well. They matched the price on the Rebel XTI camera that I was chasing, and that gained my trust. When they told me they didn't have the lens I was after they offered something different which supposedly was much better. At this point I was in deep waters because I didn't have knowledge of that product (my bad), but I foolishly trusted that they would stay on track with the first good price they gave me and keep the prices reasonable.

To cut a long story short I purchased several items, most of them having a markup of 400-700% more than market rate. Memory cards worth $50, sold for $350. They kept trying to distract me with 3 or 4 people serving me at once, asking me if I wanted a drink or anything. I was served by Marty, Tito, and Robert. They were all super friendly and warm at the time but meanwhile they were ripping me blind.

When I got back to my hotel I had realised that they actually charged me $5,200 for $2,200 worth of products. At the end of the day I was stupid for believing their deals and I don't mind being overcharged a little and paying "stupidity tax", but this is absolutely ridiculous.

I actually went back and asked for a refund, but they said no chance. The store manager Robert said "we have a right to make whatever profit we want".

I can't believe these people can get away with this. I was really enjoying New York, but now I don't know what to think of this place.

Contact me if you would more information on taking action against this business theimmovableobject@gmail.com"

This review was modified by dkong on February 18 2008 06:01:15 AM

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