59,755 stores
1,828,510 reviews
Over 250,000 shoppers online now
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.
Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
361 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Brilliance","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","store_rating":"9.81","total_reviews":"361"}, "store");)
Share your shopping experience and interact with
1,977 participating stores,
write a review!
Follow us & win cool gear: 
Rating
Store Info
Visa / Mastercard
American Express
Discover
Money Order
COD
Wire Transfer
Priority Next Day
Secure Order Processing
RMA Required
posted May-22-2013 
posted May-21-2013 
![Share](javascript:share_rating({"review_body":"You may be apprehensive about purchasing a ring online. Don't be. Stick with a GIA-certified stone and you'll end up with a fabulous ring for thousands less than what a traditional brick-and-mortar jeweler can offer. Plus the shipping is free and there's no sales tax (at least not yet). You really can't lose when selecting from Brilliance's massive on-line inventory. <br><br>If you want to make sure the stone has exceptional fire\/sparkle, simply plug the appropriate measurements (all of which are available on Brilliance's site) into the Halloway scale, which you can access here: http:\/\/www.pricescope.com\/tools\/hca Using the Halloway scale, I shifted from wanting to purchase a stone that was an E or F in color to purchasing an H, because the H had a much higher rating on the Halloway scale. The result? An incredibe stone that flashes in the light. I never would have been able to afford a ring like this if I'd tried to purchase it from a local jeweler.","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2899901#comment2899901","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"norman98","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Jacqueline Palmer & Tracy Powers, along with Jonathan the jeweler were incredible to work with. You can ask them about Ryan from New Jersey and they will tell you I am literally crazy and was beyond nervous of falling victim to online jewelery scams and diamond switching but I can honestly say as a skeptic that EVERYTHING WENT AS PROMISED AND I COULDN'T BE MORE HAPPY. Not only did I ask them to send me the loose diamond to inspect before being set but I also got the diamond checked out after it was set and everything checked out. I even thought the jeweler i had check it was going to say that i can get you a better deal on this but he couldn't. I got exactly what I was promised and I got it the exact day it was promised. I also had a custom ring made that looked exactly like the pictures and drawings I sent. If you are anything like me and very nervous about making online purchases for such an important thing, you can email me directly and I can send you the 1000 emails I had sent back and forth that Jacqueline and Tracy always responded immidiately to. (rjpalianto@yahoo.com) ","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2898583#comment2898583","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"RJPals100","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Finding a Palladium engagement ring with an Ideal Cut heart shaped diamond at a reasonable price wasn't possible with my local jewelers. The staff at Brilliance made sure I had all the information required to design the perfect ring, and saved me a small fortune compared to retail. I will be ordering the wedding bands from Brilliance!","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2893485#comment2893485","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"Ryan2013","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Brilliance worked with my fiance and made us the most amazing engagement ring we could ask for. They let us send in pictures of rings we picked and combined all the aspects of those rings we loved. They created a one of a kind ring that no one else will have. I am not sure if it is my demeanor (because I love my ring so much) or if the ring just stands out that much, but everywhere I go people comment on it. I don't think you can go wrong using this company and we will certainly be back for the wedding band.<br><br>My fiance worked with Anthony to pick out the center diamond and to coordinate with and had nothing but great things to say about him and everyone at brilliance.com. He said that they made the experience so much easier and much more pleasant than dealing with the brick and mortar chain jewelry stores. <br><br>We would both highly recommend brilliance.com to our friends and family and anyone looking for a great place to find jewelry at a great price and amazing customer service!","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2890315#comment2890315","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"joefigura","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Brillance gave me one of the most beautiful rings I have ever seen. It was a great price, very high quality and beautiful! My finance loved it and cannot stop looking at it. I am highly satisfied with the diamond and Brilliance and I would recommend it to all my friends and family. Thank you!","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2888677#comment2888677","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"aborowi2","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Look, this is an unnerving process to begin with and for those of you who (like me) are a bit skeptical, let me put you at ease. Brilliance.com was an exceptional experience, hands down. The Brilliance team (Tracy, Simon, Anthony) worked tirelessly to process my order on an expedited basis, providing me with several updates along the way. They provided outstanding customer service and delivered a breathtaking result. My fianc\u00e9 was blown away. I did a tremendous amount of research and found that Brilliance provided the best value and service than any other website or local jeweler. You will not be disappointed. I refer them to my friends and I am placing my order for wedding bands today.","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2881137#comment2881137","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"matt062013","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The staff at Brilliance were extremely helpful & went out of their way to ensure a delivery for me before Valentine's Day even though I procrastinated until the final hour.","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2838981#comment2838981","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"jeffreywaszgis","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My buddy recommended Brilliance after he bought a loose diamond from them to use on his girlfriend's engagement ring. I was planning on proposing to my girlfriend as well, but had never bought any expensive jewelry, much less a diamond. I was very skeptic about purchasing a diamond over the internet, but all my fears were quickly put to rest once I visited the website. Brilliance had anything and everything I needed to educate myself about the different aspects and qualities of a diamond, and their customer service was great! With their help I found the perfect diamond and my fianc\u00e9 gets complimented all the time about how gorgeous her ring is. Once it's time to buy her band, you better believe I'll be going to Brilliance again.","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2838359#comment2838359","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"jtyer1111","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a custom ring on short notice and they worked to get my order completed in under two weeks. The ring turned out to be amazing and my fianc\u00e9 is in love with it. Everyone compliments her since the design is out of this world. Craftsmanship is excellent as well as the price!","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2814855#comment2814855","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"uumduu","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Brilliance is very professional. They will treat you with courtesy and will go far to give you what you are looking for at a great price. The engagement ring I found for my fiance needed to be very specific and they actively communicated with me on a daily basis till we found exactly what I was looking for. Gave me a great price and shipped everything quickly and with the highest quality and security. They work hard to make you feel very comfortable.","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2807559#comment2807559","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"ringbuyer20","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"When I lost my wedding rings my husband and I spent months researching where we should purchase the new rings. We were looking for the balance between good pricing and quality. We read hundreds of reviews from many sites.<br>Brilliance, by far, consistently received 4-5 stars.<br>We chose Brilliance based on the glowing reviews. However, experience told us that we should not set our expectations too high based on online reviews. <br>I\u2019m happy to say that they far exceeded our expectations. <br>We could not have asked for better customer service. <br>Emails were answered very quickly. <br>We were so happy with our purchase that we decided to have them design the ring as well. <br>I highly recommend Brilliance for purchases and design. <br>And I love my new ring!","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2799723#comment2799723","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"carolmct","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I could not have asked for better service, I purchased my fianc\u00e9's engagement and wedding band and they turned out perfect and so much cheaper than comparable products at other retailers! ","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2798507#comment2798507","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"Tonehusz","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Had some hesitations about ordering a diamond online without ever seeing it, but I was very happy and impressed with Brilliance!! The customer service was excellent and I would recommend this website to anybody and everybody who would listen!! Oh and the diamond was gorgeous and about $2500 cheaper than it was in the jewelry store!","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2791917#comment2791917","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"cfb46dw","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"After visiting many stores and almost buying a diamond at a different place, I was lucky enough to find Brilliance!! I got the same quality diamond for I would say, 70% of the price. <br><br>I kept waiting many days for my first pick, only to find out later that it was not available. After some extra work, I was finally able to find a diamond that she loves.","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/review\/2787263#comment2787263","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"EliasGranadillo","rating":"4"}, "single");){kind=link}
"Brilliance by far exceeded my expections when purchasing an engagement ring. I had talked 20+ jewelers (both online and local) before deciding to go with Brilliance and I am so thankful I did. Jacqueline and Tracy took care of me from the very first email I sent to when I recieved my INCREDIBLE CUSTOM Ring. Like I stated before I had many other jewelers look at what I was trying to make and they all either could not make it or gave me quotes that were 2-3 times as much of what Brilliance charged. The custom ring process was awesome and I was informed every step of the way as to what was going on and the time frame of each step. You will not be disappointed and will not find a better price than BRILLIANCE!!! "