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posted May-23-2012 
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![Share](javascript:share_rating({"review_body":"These guys are wonderful to work with. As promised and as described.<br><br>What more could you ask for. Never had any reason to use customer service, but I would expect it to be as well done as everything else.","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/comment\/1567524#comment1567524","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"wildhorses","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was nervous about ordering a diamond online because I would not get to see it before I put the money down. After making the purchase online I received a call the next day from the company. The woman talked to me about what the diamond looked like and I decided it was not for me. <br><br>I am a diamond novice so we spent the next 30 minutes talking about diamonds and what the right kind of diamond was for my budget. We finally agreed on what was best. She then spent the next two days looking for a diamond the perfectly fit what I wanted. When she found one I ordered it up right away. She helped me through the ordering process and even made sure my diamond shipped out quickly so I could get it set into my engagement ring!<br><br>The people at Brilliance went above and beyond to help me get the best diamond. They seemed concerned with making me happy and comfortable and getting exactly what I wanted and not with trying to sell me anything specific. Customer service is something I care a lot about, I got good service from Brilliance and will always be my first suggestion to people who are in the market for a diamond!","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/comment\/1564496#comment1564496","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"jacob.wahler","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We had never purchased jewelry online before but we were very happy with our experience with Brilliance. They had the best diamonds at the best prices. I selected the platinum setting for my earrings and they are beautiful. The diamonds have a wonderful sparkle. They attracted the attention of my 2-year-old grandson as soon as he sat in my lap! I received my order very quickly and it was very well protected. I would order from Brilliance again.","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/comment\/1560878#comment1560878","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"mpwildcat","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My fiance bought my engagement ring on Brilliance--and I LOVE it. You don\u0027t pay the HUGE mark ups like at the jewelry store, yet you still receive a great product. We also bought my wedding bands from Brilliance because we had such a great experience with them the first time.","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/comment\/1558232#comment1558232","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"elliske2","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The prices were great for the diamond that I picked out. Definitely love the selection and the people were very helpful as well. Had no problems getting the diamond set into a nice natalie K setting.","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/comment\/1550260#comment1550260","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"adadad","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I could not have been happier with my dealings with Brilliance. I am a person that knew very little about diamonds and did a ton of research and took a chance by ordering my fiances diamond through Brilliance. Every step of the way they answered my questions and were very quick with responses. I also appreciate the attention to detail on what they include in the package contents (i.e. receipt and diamond certification on a cd). Will be purchasing through them in the future.","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/comment\/1544968#comment1544968","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"MikeFink","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Online purchases, especially ones of significant value, always seem to be a risky process. But not with Brilliance...they are a trusted source for your diamond and jewelry needs. The knowledgeable staff was prompt returning my emails and phone calls. They helped locate a stunning stone and the transaction was simple. The local jewelry stores could not come close to matching the price.<br><br>My wife loves her Brilliance.com diamond! Thanks!","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/comment\/1542246#comment1542246","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"athomedad","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"We purchased a one carat marquise (H, SI2) at a local jewelry store and had it set in a ring. Everyone commented on the ring but not in a positive way. The side view of the diamond was yellow. A week later we returned the stone back to the jewelry store and I told them the stone was more of a K in color.<br> <br>I started searching online and came across the BRILLIANCE website. It was very easy to use and gave a lot of info. I called and spoke with Linda Patterson who helped me find the perfect diamond for my setting. I placed an order (D, SI1) and it came within a week. I took my new diamond back my local jewelry store to have my new stone set. The jewelry store wasn\u0027t happy with me but admitted they would have charged several thousand dollars more. Now I have a diamond I can\u0027t stop looking at and a couple thousand more in my pocket.<br> <br>Thanks Brilliance for making this a great experience!!!!!","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/comment\/1541934#comment1541934","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"bsbutler","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Linda from Brilliance.com helped me pick the perfect diamond, not the most expensive or biggest, but of the best value. I am utterly impressed, and I would definitely do business with Brilliance.com in a heartbeat.","link":"http:\/\/www.resellerratings.com\/store\/Brilliance\/comment\/1541866#comment1541866","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Brilliance.jpg","store_name":"Brilliance","username":"ash2life","rating":"5"}, "single");){kind=link}
"I JUST BOUGHT A DIAMOND THROUGH BRILLANCE AND I MUST SAY THEY TURNED A SCARY EXPERIENCE TO A WALK IN THE PARK. THEIR WEBSITE IS FULL OF INFORMATION ABOUT DIAMONDS IN GENERAL, BUT ALSO SPECIFIC TO EACH DIAMOND YOU SELECT. IF THIS IS NOT ENOUGH, YOU GET A PERSONAL EXPERT TO GUIDE YOU TO THE BEST DIAMOND WITHIN YOUR BUDGET. TO END, THE DIAMOND GETS MOUNTED ON A BAND OF YOUR SELECTION AND OUT THE DOOR ALL WITHIN 24 HOURS. OBVIOUSLY, I AM COMPLETLY SATISFIED WITH MY EXPERIENCE AS WELL AS COMFORTABLE WITH THEIR RETURN GUARANTEE.. "