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Ratings & Trust

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Full Rating Profile
  • BrightGuy

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 38205 Stevens Blvd, Unit B
    • Contact: info@brightguy.com
    • Phone: 440-942-8318
    • Customer Support: n/a
    • Business Hours: Monday - Friday, 9 AM - 5 PM Eastern Time
    • Fax: 440-942-3556

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

316 Customer Reviews

Rating 10/10
5/5

"Excellent website, very easy and intuitive navigating. Great prices on parts and shipping and Very Fast shipping. I found the small parts I needed to repair my work flashlight here quickly ordered them and they were shipped the next day. "



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Rating 10/10
5/5

"After my amazingly great experience with Brightguy, I was glad to find this site so that I could do a review on them. I was looking for a small powerful handheld flashlight that would light up the night. I googled bright flashlights and Brightguy was one of the sites that came up. I checked out 4 or 5 other sites, and kept coming back to theirs. Their site is very user friendly and has filters to narrow down and find exactly what I wanted. After finding 2 lights I really liked, I was about to order them online, but wanted to talk with a representative about my choices and any other options I may have missed.
Their customer service is over the top excellent. I talked with Greg who was so incredibly informative about every flashlight they sell. He was a pleasure to talk with and helped me decide what to buy. He reviewed all the specs with me on every light I was interested in, to help insure each was the right flashlight for my needs. He also said that if I wasn't happy with anything after I received my flashlights that he'd be glad to let me return them for a full refund. I had called about ordering one flashlight and I ended up buying 4. I received them in 2 days and I couldn't be happier. They are all exactly what I've been on the hunt for, for a good long while. Brightguy.com is truly all about customer satisfaction. Their products are top of the line. Their product knowledge and the personal attention I received led me to "wanting" to take the time to write a review . In today's day and age, they are a refreshing throwback to the way things use to be. Everyone looking at reviews for flashlight products should give them a call and see for yourself. I was over the top impressed with their products and personalized customer service. A+++ These guys are a perfect 10, as are their products. Great job and thank you Greg.
Dean from Maryland
"


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Verified Customer
Rating 10/10
5/5

"Everything quick and efficient and sent everything correctly. Smooth from start to finish!"


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Verified Customer
Rating 10/10
5/5

"Everything was delivered on time and exactly as illustrated on their webpage."


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Verified Customer
Rating 10/10
5/5

"Quick and accurate delivery of what I ordered"


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Verified Customer
Rating 10/10
5/5

"Easy to navigate web site and the shipment arrived on time."


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Verified Customer
Rating 10/10
5/5

"Very nice flashlight for the price. I wish I would've went ahead and ordered the charger and rechargeable battery. Other than that I'm very satisfied with it."


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Verified Customer
Rating 10/10
5/5

"Order was processed and shipped promptly. "


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Verified Customer
Rating 10/10
5/5

"Order was delivered earlier than expected, and shipping was free."


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Verified Customer
Rating 10/10
5/5

"This is my third transction with BrightGuy and i have had no problems with them thus far as for this trans action no problems no hassels that grat service, i could definiatley recommend them to a friend. "


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Verified Customer
Rating 10/10
5/5

"BrightGuy had best price found for item. VERY fast delivery. Impressed all the way around!"


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Verified Customer
Rating 10/10
5/5

"Super easy to order, incredible quality and speedy delivery. Extremely happy with our new headlamp. My husband uses it daily to working."


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Verified Customer
Rating 10/10
5/5

"You won't find a more customer friendly business on the internet. I ordered some Streamlight Litebox items and they were correct and shipped to me within a couple days. The website is fantastic - easy to navigate and filled with enough info that you can be sure you are purchasing the correct item or part you are looking for. Best of all, a knowledgable and helpful company employee is just a phone call away if needed. "


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Verified Customer
Rating 10/10
5/5

"Quick shipping, and the Price to product was Great. Will buy from again."


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Verified Customer
Rating 10/10
5/5

"Order came fast and exactly what I wanted. Order several times before and this was just as good."


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