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Full Rating Profile
BrightGuy Coupons
  • Rating 9.50/10 284 reviews

    9.50 / 100
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    BrightGuy is a merchant member
    BrightGuy participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • BrightGuy contact information

    • Address: 38205 Stevens Blvd, Unit B
    • Contact: info@brightguy.com
    • Phone: 440-942-8318
    • Customer Support: n/a
    • Business Hours: Monday - Friday, 9 AM - 5 PM Eastern Time
    • Fax: 440-942-3556

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 6.50/10 6.50/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.00/10 7.00/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

All 284 Customer Reviews

Rating 10/10
5/5
modified review posted

"Good quality products delivered quickly at a good price.
"




Rating 10/10
5/5
modified review posted

"Great communication & service.
The right product for the job!
"


Rating 10/10
5/5
modified review posted

"Product was as advertised and received it on time. Would highly recommend this seller."


Rating 10/10
5/5
modified review posted

"Thank you, fast delivery and great product."


Rating 8/10
4/5
modified review posted

"My order arrived on time. However, I have not tested the flashlights because these are to be sent as gifts to friends in another country. "


Rating 10/10
5/5
modified review posted

"I've always been impressed by BrightGuy's service, but my most recent experience makes this review a must. I ordered a Streamlight Stylus Pro. It arrived promptly, but was the older model. I got a response right away from customer service. They had sold out of the new model described and Streamlight sent the older model when they ordered again. I emailed about this problem, and got an immediate response. They gave me the choice of a refund or to get the new model sent - either way, no need to return older model I received by mistake. Replacement shipped out right after I said I'd take a new one. Will definitely remain a loyal customer after this. Jim Council"


Rating 10/10
5/5
modified review posted

"BrightGuy delivers, packaged very well, Super fast shipping and great price! I will buy again. "


Rating 10/10
5/5
modified review posted

"Prompt service, quality products."


Rating 10/10
5/5
modified review posted

"I like the variety of products. When I needed customer service they were very polite and helpful."


Rating 10/10
5/5
modified review posted

"Flashlights arrived quickly! Couldn't be happier with the order! The only people I would buy a flashlight from!"


Rating 10/10
5/5
modified review posted

"great seller. fast, prompt shipment. item exactly as described."


Rating 10/10
5/5
modified review posted

"I ordered many items over the years and they always have good deals and fast
shipping.
"


Rating 2/10
1/5
modified review posted

"The worst experience with an online seller!!!!!! they told me after one month and a half that my order was not shipped because it was cancelled!! without an announcement on email or phone!!! Very bad experience!!!"


Rating 10/10
5/5
modified review posted

"Shipped very quickly by priority mail.
I have somewhat of a problem with the throw of the light but that is not Bright Guy's fault.
"


Rating 10/10
5/5
modified review posted

"This is my second stinger since mine was stolen at work. This is the best light I have had. Smooth transaction and fast shipping!! "