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Full Rating Profile
BrightGuyCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 38205 Stevens Blvd, Unit B
    • Contact: info@brightguy.com
    • Phone: 440-942-8318
    • Customer Support: n/a
    • Business Hours: Monday - Friday, 9 AM - 5 PM Eastern Time
    • Fax: 440-942-3556

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: Rating 6.88/10 6.88/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

305 Customer Reviews

Rating 10/10
5/5
modified review posted

"Super easy to order, incredible quality and speedy delivery. Extremely happy with our new headlamp. My husband uses it daily to working."


Rating 10/10
5/5
modified review posted

"You won't find a more customer friendly business on the internet. I ordered some Streamlight Litebox items and they were correct and shipped to me within a couple days. The website is fantastic - easy to navigate and filled with enough info that you can be sure you are purchasing the correct item or part you are looking for. Best of all, a knowledgable and helpful company employee is just a phone call away if needed. "


Rating 10/10
5/5
modified review posted

"Quick shipping, and the Price to product was Great. Will buy from again."


Rating 10/10
5/5
modified review posted

"Order came fast and exactly what I wanted. Order several times before and this was just as good."


Rating 10/10
5/5
modified review posted

"Very fast shipping. Thanks!!!!"


Rating 10/10
5/5
modified review posted

"Very fast shipping resanoble rates to . Have bought from bright guy before and will do so again ."


Rating 10/10
5/5
modified review posted

"Gary and the group were very understanding when I accidentally messed up my credit card and had to fix it a day or two later."


Rating 10/10
5/5
modified review posted

"Excellent web site. I appreciate the intro videos. Order mailed within 2 hours of order and received promptly. Previous phone contact very helpful.
"


Rating 10/10
5/5
modified review posted

"Ordered was processed and delivered quickly and they stock the parts I needed that are harder to find. Great"


Rating 10/10
5/5
modified review posted

"First off, Brightguy.com offered the best price for the merchandise I purchased. Then, I ordered 9 units and within 1/2 hour they called me to tell me that the item was being discontinued and they only had 4 left but I could have a higher priced model at that price if I still wanted 9. I agreed and by the afternoon I was notified that the items already shipped. I had them here within 2 days. Great prices, great service, and great delivery. What more can you ask for?"


Rating 10/10
5/5
modified review posted

"When my order was processed by Bright Guy, someone took the trouble to make sure that I was not mistakenly ordering the wrong combination of flashlight and battery. As it turned out, my order was correct, but it was great to see someone was going out of their way to look out for me. That is superior customer service. "


Rating 10/10
5/5
modified review posted

"Order was shipped quickly and as described. I would order from again, with no hesitation."


Rating 10/10
5/5
modified review posted

"excellent service, very friendly staff."


Rating 10/10
5/5
modified review posted

"Delivered product before expected date. I would shop NO Where else."


Rating 10/10
5/5
modified review posted

"The order was correct and the service was lightning fast! "


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BrightGuy is a merchant member
BrightGuy participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,877 merchant members.