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"I never even recieved my order. After 1 month of hearing about how my order was going to be shipped on a certain date, that date coming and going, then another date. After this happened four times and a month later, I decided to cancel my order with Bridgeviewphoto. The reason that I had never recieved my camera, a Nikon 4300, was that they had advertised a great price, but then they upped thier price and did not want to give there camera away at a lower price. So they give the customer the runaround so that they will eventually give up. But hey they will tell you what you want to hear, and sometimes thats better than nothing. If you are thinking of buying from them, you get what you deserve. Take heed, they are rated 3.3 out of 11, IT REALLY MEANS SOMETHING, lesson learned. I will never use this company ever again. I feel so strongly infact that I will take the next week to hunt down every site that lets me offer my opinion about them and do so."
"I placed an order for 2 digital cameras for christmas gifts from BridgeViewPhoto.com because they had the lowest price. They cancelled my order the next day because I wouldn't buy accessories. Customer service was rude when I called and hung up on me."
This review was modified by montulli on December 09 2002 10:07:26 PM
"I purchased a Nikon Coolpix 5700 last Friday with credit card, that is 28 February on the internet page of bridegviewhoto. A guy called me later on to confirm the order, and I had the impression he wants to sell me the entire store. He succeeded in adding/modifying a couple of items on my list, and increase the total quite a bit. Finally they added 6.3 % Fedex insurance to the total, which I never heard of. Anyway... I needed the camera. The order should have arrived by yesterday, at latest, but it did not show up. The 1-800 number of bridgeview is busy. Their homepage disappeared. The emails sent to the 'customer service' email bounce back from an unknown aol server. My impression is that FRAUD has happened, and I find it very likely that I will receive nothing. What to do next?!"
This review was modified by bakos76 on March 06 2003 08:52:02 PM
"BRIDEGEVIEW PHOTO NOT ONLY HAS THE WORST CUSTOMER SERVICE I HAVE EVER SEEN, I EVEN WONDER IF THEY HAVE A CUSTOMER SERVICE DEAPRTMENT! I PLACED AND ORDER VIA INTERNET, BUT BEFORE PLACING ORDER CONFIRMED VIA TELEPHONE THAT THE ITEM WAS IN STOCK. THEY "GUARANTEED" THAT IT WAS. 3 DAYS PASSED AND I RECEIVED AN EMAIL CONFIRMATION THAT THE ITEM WOULD BE SHIPPED IN 1-3 BUSINESS DAYS. 15 DYAS PASSED AND NO CAMERA ARRIVED. I CALL "CUSTOMER SERVICE" AND ACTUALLY WAS ON HOLD FOR 11 MINUTES AND THEN TOLD THAT THE CAMERA WAS NOW OUT OF STOCK. I WAS TOLD THAT "PROBABLY" THERE WERE TOO MANY ORDERS PLACED SIMULTANEOUSLY AND THE ITEM BECAME OUT OF STOCK BY THE TIME MINE WAS PROCESSED, BUT THE CAMERA SHOULD ARRIVE ANY DAY. THEY ADMIT THAT ANY DAY COULD BE IN 3 WEEKS TIME.. . WHEN I ASKED TO SPEAK TO A SUPERVISOR I HELD FOR ANOTHER 27 MINUTES AND GOT A VOICE MAIL OF MS. MILLER. I HAVE SINCE LEFT 2 DETAILED MESSAGES FOR THE SUPERVISOR AND HAVE YET TO HEAR BACK FROM HER. IT HAS NOW BEEN 25 DAYS. I HAVE SINCE ORDERED THE CAMERA ND RECEIVED THE CAMERA FROM A DIFFERENT COMPANY AT A CHEAPER PRICE. I SURE DO HOPE THAT THE SUPERVISOR AT LEAST BOTHERED TO REALIZE THAT I WANTED TO CANCEL MY ORDER. THAT IS, INFACT, IF THERE REALLY IS A SUPERVISOR!!!"
"I order a camera only to find out that the website disappeared the next day or so. It looks like these people need to go to jail. It looks like I'm lucky so far as my credit card was not charged and now is cancelled. What a hassle, I really need the camera."
"Bridgeviewphoto.com has to be the single worst company I have ever come in contact with. Not only has my order taken 5 (now SIX!) weeks longer than originally stated not only on the web site, but on a follow up email to confirm my order as well, but after calling to complain about how long this has taken their response was to cancel my order!
I placed my order in Mid-December, and after 3 weeks of patience, I decided to write them an email to inquire the shipping date of my order, which then turned into 4 emails after they did not respond to any of them. Finally I called their number after being placed on hold for over 12 minutes, the lady came on and the first thing she says is "What is your problem?" ?!?!? I ask - I would like to know when my order will be shipped - she took my order number then said "Oh we've had some software problems in the shipping department, but we've upgraded your shipping to 2nd day" I said "Well that doesn't help at all because it's now 5 weeks late!" she says "Yah, do you want me to cancel your order?" (In a very threatening manner by the way) I said "NO, just tell me when I'll get it" she says "It will ship on Thursday" I say, "So I'll get it Next Monday putting this 6 and a half weeks late now? What happens if it doesn’t ship on Thursday?" she says "I don’t understand your question? Do you have a real question?".........
In summation: they didn't keep me informed at all during the process - even during my requests for information. And the customer support team just doesn't care! She doesn't care about me or my order or even my money – so I'm expecting this product to be damaged and defective (because of their restocking and refund charges) anyway. I should have just paid the extra $150 and gone to BestBuy or Circuit City.
BUYER BE VERY AFRAID OF THIS COMPANY. THEY ARE RUDE, INCOMPETENT AND VERY VERY SLOPPY. "
"I purchased a Canon G2 from them on 03/01/03 only to find they went out of business less than 12 hours latter. Although the charge has not come through the authorized amount is being held against my account. Why advertise and sell products without any intention of shipping them? FRAUD!"
"Terrible vendor, if they had nothing in stock they shouldn't post it on their website. Then act all innocent like they have no responsibility and blaming it on their vendors. Come on, you're running a business, if you have none in stock be honest and forthcoming about it. And maybe you won't piss so many customer off!! ESPECIALLY during Christmas seasons. They made me loose $70 having to purchase somewhere else... IRRISPONSIBLE. I'd say DON'T trust these type of vendor who doesn't run a honest business. Sales are rude and discourteous and try NOTHING to mend the situation or even try to make up for it. NOTHING. WILL NEVER DO BUSINESS W/ THEM AGAIN AND I'D WARN ALL OF YOU!"
"I ordered a Fuji S602 on 2-24-03 They chared my card and then out of business. I'm working with my credit card issuer tring to get my money back, I also filed a report with the FBI internet fraud unit. I urge all who whave been scammed by them to do the same."
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posted Dec-09-2002 
This review was modified by 
posted Mar-06-2003 
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posted Jan-24-2003 
![Share](javascript:share_rating({"review_body":"I placed an order for 2 digital cameras for christmas gifts from BridgeViewPhoto.com because they had the lowest price. They cancelled my order the next day because I wouldn\u0027t buy accessories. Customer service was rude when I called and hung up on me.","link":"http:\/\/www.resellerratings.com\/store\/Bridgeviewphoto\/comment\/57844#comment57844","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bridgeviewphoto.jpg","store_name":"Bridgeviewphoto.com (aka: Executive Camera\/s)","username":"montulli","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased a Nikon Coolpix 5700 last Friday with credit<br>card, that is<br>28 February on the internet page of bridegviewhoto.<br>A guy called me later on to confirm the order, and <br>I had the impression he wants to sell me the entire<br>store. He succeeded in adding\/modifying a couple <br>of items on my list, and increase the total quite <br>a bit. Finally they added 6.3 % Fedex insurance to<br>the total, which I never heard of. Anyway... I needed<br>the camera. <br>The order should have arrived by yesterday, at latest,<br>but it did not show up. The 1-800 number of bridgeview is<br>busy. Their homepage disappeared. The emails sent <br>to the \u0027customer service\u0027 email bounce back from an <br>unknown aol server. <br>My impression is that FRAUD has happened, and I find<br>it very likely that I will receive nothing. <br>What to do next?!","link":"http:\/\/www.resellerratings.com\/store\/Bridgeviewphoto\/comment\/68680#comment68680","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bridgeviewphoto.jpg","store_name":"Bridgeviewphoto.com (aka: Executive Camera\/s)","username":"bakos76","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"BRIDEGEVIEW PHOTO NOT ONLY HAS THE WORST CUSTOMER SERVICE I HAVE EVER SEEN, I EVEN WONDER IF THEY HAVE A CUSTOMER SERVICE DEAPRTMENT! I PLACED AND ORDER VIA INTERNET, BUT BEFORE PLACING ORDER CONFIRMED VIA TELEPHONE THAT THE ITEM WAS IN STOCK. THEY \u0022GUARANTEED\u0022 THAT IT WAS. 3 DAYS PASSED AND I RECEIVED AN EMAIL CONFIRMATION THAT THE ITEM WOULD BE SHIPPED IN 1-3 BUSINESS DAYS. 15 DYAS PASSED AND NO CAMERA ARRIVED. I CALL \u0022CUSTOMER SERVICE\u0022 AND ACTUALLY WAS ON HOLD FOR 11 MINUTES AND THEN TOLD THAT THE CAMERA WAS NOW OUT OF STOCK. I WAS TOLD THAT \u0022PROBABLY\u0022 THERE WERE TOO MANY ORDERS PLACED SIMULTANEOUSLY AND THE ITEM BECAME OUT OF STOCK BY THE TIME MINE WAS PROCESSED, BUT THE CAMERA SHOULD ARRIVE ANY DAY. THEY ADMIT THAT ANY DAY COULD BE IN 3 WEEKS TIME.. . WHEN I ASKED TO SPEAK TO A SUPERVISOR I HELD FOR ANOTHER 27 MINUTES AND GOT A VOICE MAIL OF MS. MILLER. I HAVE SINCE LEFT 2 DETAILED MESSAGES FOR THE SUPERVISOR AND HAVE YET TO HEAR BACK FROM HER. IT HAS NOW BEEN 25 DAYS. I HAVE SINCE ORDERED THE CAMERA ND RECEIVED THE CAMERA FROM A DIFFERENT COMPANY AT A CHEAPER PRICE. I SURE DO HOPE THAT THE SUPERVISOR AT LEAST BOTHERED TO REALIZE THAT I WANTED TO CANCEL MY ORDER. THAT IS, INFACT, IF THERE REALLY IS A SUPERVISOR!!!","link":"http:\/\/www.resellerratings.com\/store\/Bridgeviewphoto\/comment\/62740#comment62740","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bridgeviewphoto.jpg","store_name":"Bridgeviewphoto.com (aka: Executive Camera\/s)","username":"DISGUSTED BUYER","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Nikon 4500; all OK; lowest price, prompt delivery, product in excellent condition","link":"http:\/\/www.resellerratings.com\/store\/Bridgeviewphoto\/comment\/57405#comment57405","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bridgeviewphoto.jpg","store_name":"Bridgeviewphoto.com (aka: Executive Camera\/s)","username":"vhickey","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I order a camera only to find out that the website disappeared the next day or so. It looks like these people need to go to jail. It looks like I\u0027m lucky so far as my credit card was not charged and now is cancelled. What a hassle, I really need the camera.","link":"http:\/\/www.resellerratings.com\/store\/Bridgeviewphoto\/comment\/68528#comment68528","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bridgeviewphoto.jpg","store_name":"Bridgeviewphoto.com (aka: Executive Camera\/s)","username":"felixben","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bridgeviewphoto.com has to be the single worst company I have ever come in contact with. Not only has my order taken 5 (now SIX!) weeks longer than originally stated not only on the web site, but on a follow up email to confirm my order as well, but after calling to complain about how long this has taken their response was to cancel my order!<br><br>I placed my order in Mid-December, and after 3 weeks of patience, I decided to write them an email to inquire the shipping date of my order, which then turned into 4 emails after they did not respond to any of them. Finally I called their number after being placed on hold for over 12 minutes, the lady came on and the first thing she says is \u0022What is your problem?\u0022 ?!?!? I ask - I would like to know when my order will be shipped - she took my order number then said \u0022Oh we\u0027ve had some software problems in the shipping department, but we\u0027ve upgraded your shipping to 2nd day\u0022 I said \u0022Well that doesn\u0027t help at all because it\u0027s now 5 weeks late!\u0022 she says \u0022Yah, do you want me to cancel your order?\u0022 (In a very threatening manner by the way) I said \u0022NO, just tell me when I\u0027ll get it\u0022 she says \u0022It will ship on Thursday\u0022 I say, \u0022So I\u0027ll get it Next Monday putting this 6 and a half weeks late now? What happens if it doesn\u2019t ship on Thursday?\u0022 she says \u0022I don\u2019t understand your question? Do you have a real question?\u0022.........<br><br>In summation: they didn\u0027t keep me informed at all during the process - even during my requests for information. And the customer support team just doesn\u0027t care! She doesn\u0027t care about me or my order or even my money \u2013 so I\u0027m expecting this product to be damaged and defective (because of their restocking and refund charges) anyway. I should have just paid the extra $150 and gone to BestBuy or Circuit City.<br><br>BUYER BE VERY AFRAID OF THIS COMPANY. THEY ARE RUDE, INCOMPETENT AND VERY VERY SLOPPY.<br>","link":"http:\/\/www.resellerratings.com\/store\/Bridgeviewphoto\/comment\/61481#comment61481","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bridgeviewphoto.jpg","store_name":"Bridgeviewphoto.com (aka: Executive Camera\/s)","username":"TommK","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I purchased a Canon G2 from them on 03\/01\/03 only to find they went out of business less than 12 hours latter. Although the charge has not come through the authorized amount is being held against my account. Why advertise and sell products without any intention of shipping them? FRAUD!","link":"http:\/\/www.resellerratings.com\/store\/Bridgeviewphoto\/comment\/68216#comment68216","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bridgeviewphoto.jpg","store_name":"Bridgeviewphoto.com (aka: Executive Camera\/s)","username":"kietkopelli","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Terrible vendor, if they had nothing in stock they shouldn\u0027t post it on their website. Then act all innocent like they have no responsibility and blaming it on their vendors. Come on, you\u0027re running a business, if you have none in stock be honest and forthcoming about it. And maybe you won\u0027t piss so many customer off!! ESPECIALLY during Christmas seasons. They made me loose $70 having to purchase somewhere else... IRRISPONSIBLE. I\u0027d say DON\u0027T trust these type of vendor who doesn\u0027t run a honest business. Sales are rude and discourteous and try NOTHING to mend the situation or even try to make up for it. NOTHING. WILL NEVER DO BUSINESS W\/ THEM AGAIN AND I\u0027D WARN ALL OF YOU!","link":"http:\/\/www.resellerratings.com\/store\/Bridgeviewphoto\/comment\/58887#comment58887","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bridgeviewphoto.jpg","store_name":"Bridgeviewphoto.com (aka: Executive Camera\/s)","username":"icui2i","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a Fuji S602 on 2-24-03 They chared my card and then out of business. I\u0027m working with my credit card issuer tring to get my money back, I also filed a report with the FBI internet fraud unit. I urge all who whave been scammed by them to do the same.","link":"http:\/\/www.resellerratings.com\/store\/Bridgeviewphoto\/comment\/70457#comment70457","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bridgeviewphoto.jpg","store_name":"Bridgeviewphoto.com (aka: Executive Camera\/s)","username":"Al Orr","rating":"1"}, "single");){kind=link}
"I never even recieved my order. After 1 month of hearing about how my order was going to be shipped on a certain date, that date coming and going, then another date. After this happened four times and a month later, I decided to cancel my order with Bridgeviewphoto. The reason that I had never recieved my camera, a Nikon 4300, was that they had advertised a great price, but then they upped thier price and did not want to give there camera away at a lower price. So they give the customer the runaround so that they will eventually give up. But hey they will tell you what you want to hear, and sometimes thats better than nothing. If you are thinking of buying from them, you get what you deserve. Take heed, they are rated 3.3 out of 11, IT REALLY MEANS SOMETHING, lesson learned. I will never use this company ever again. I feel so strongly infact that I will take the next week to hunt down every site that lets me offer my opinion about them and do so."