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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: PASADENA, CA
    • Contact: brandersservice@branders.com
    • Phone: 1-877-798-3324
    • Customer Support: 1-877-798-3324
    • Business Hours: 9am - 8pm EST
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.38/10 8.38/10
    Chance of future purchase: Rating 9.55/10 9.55/10
    Shipping & packaging: Rating 9.50/10 9.50/10
    Customer service: Rating 9.82/10 9.82/10
    Return/Replacement policy: Rating 9.73/10 9.73/10

What is this?

838 Customer Reviews

Rating 10/10
5/5
modified review posted

"I have used Branders a few times over the past couple years. Every experience has been beyond professional and their service levels are definitely something that their competitors could only wish to provide. Andre Hollander has been my Account Manger since day one and no matter what I need, he makes it happen. Even when I provide him with less than stellar artwork, he and his team know exactly how to clean up and fix it while maintaining all of my brand standards and ultimately delivering an exception product ahead of schedule. It is not often that I am overly impressed and have my expectations exceeded, but Andre and the Branders team seem to do exactly that every time I work with them. "


Rating 10/10
5/5
modified review posted

"I had a great experience with Branders. This could not be easier and Fe Ricafranca was the best sales associate. I highly recommend both Branders and Fe.

Teddy Carr
Owner GP Calls
"


Rating 10/10
5/5
modified review posted

"ANDRE HOLLANDER IS THE BEST ACCOUNT MANAGER EVER! His response time was instantaneous and he was always so very helpful! We had to pay by company check since we didn't have a company credit card so the beginning of the purchasing was a little bumpy because of the delay in our accounting office, but Andre was so patient and helpful! We ordered the malibu 2 toned sunglasses and the purse hook and OH MY GOSH! They came out beautiful! Branders is definitely the best place for promotional items. Amazing quality and super prices. Thanks so much Andre"


Rating 10/10
5/5
modified review posted

"I was working within a very short time frame and needed products fast! My representative worked quickly with us and made sure that we got what we needed and, more importantly, when we needed it by! I'll most definitely order from them again."


Rating 10/10
5/5
modified review posted

"This is our second year of purchasing from Branders. Andre is a great help always. Great selection of items with a wide range of cost points. "


Rating 10/10
5/5
modified review posted

"Gerick Cortez my CSR was amazing in our ever changing order request. The product is better than expected. Another great order by Branders.com. Others try to get our business, but they come through again and again. Thanks Gerick, job well done!"


Rating 10/10
5/5
modified review posted

"Andre was very helpful and made sure to get my product to me on time to the best of his ability. There was a delay with the manufacturer, but i received my mugs only a day late. The mugs look great, our logo came out nicely as well."


Rating 10/10
5/5
modified review posted

"Branders seemed to be one of the only distributors of the product that I was looking for. I was a little frustrated with the online payment window, but that wasn't their fault, my company card has non-alphabetic characters in the name which makes it hard to purchase some things. I immediately called customer service (talked to Dannie), who was so helpful and extremely professional. He processed the order in minutes. Two days later, he emailed me to inform me about a shipment delay and asked if that would be okay with my schedule.
More companies need to provide service like Branders.
"


Rating 10/10
5/5
modified review posted

"Brander's is very easy to work with and they carry quality products that I am pleased to present to clients and employees. I will certainly look forward to working with them with additional projects in the future. Highly recommended."


Rating 10/10
5/5
modified review posted

"I could not have done without my rep Andre! He was so helpful and patient while working with me on this order. I was producing a 500 person conference and all the attendees LOVED the bags and the awesome hats we ordered fro them. The quality was excellent and even though I ordered it a month before I need them, they were there on time and waiting for me at the hotel. Andre's constant communication with the delivery put my mind at ease. He was also a total professional and a delight to work with. I will definetly use them again!"


Rating 10/10
5/5
modified review posted

"What a fantastic experience from start to finish everything went perfectly. I worked with Fe Ricafranca and she made sure my rush order was created and delivered in under a week - how amazing is that? My experience was top notch and cannot recommend them enough for turning around my order so expertly. "


Rating 10/10
5/5
modified review posted

"Account Manager, Mariz Cali, provided me with outstanding customer service - from my first inquiry to when our items were shipped. She constantly provided updates which was very helpful in known the status of our order.

I would definitely recommend Branders to anyone who is looking to order personalized merchandise.
"


Rating 10/10
5/5
modified review posted

"Received prompt service and addressed all of my questions. Product arrived during expected delivery date and product appeared as expected.
We will be utilizing Branders for any of our future orders.
"


Rating 10/10
5/5
modified review posted

"My fraternity was holding a convention and my local chapter was hosting. We dropped the ball and needed a bag quickly (less than a month before convention). I found Branders.com and our worries were over. Branders had 200 reasonably priced bags with our event logo delivered to my door in about 9 days. I will definitely do business with Branders.com again and recommend them to my friends."


Rating 10/10
5/5
modified review posted

"Gerick Cortez was a delight to deal with. He was very helpful to me when I was purchasing key chains for my employer. He was very fast on getting back to me concerning the product I wanted and was able to do it the way my employer wanted it. He also made sure to do a follow up to make sure I had received the key chains and that my employer was satisfied."


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Branders.com is a merchant member
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