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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Branders.com Branders.com Elite Status
    • Address: PASADENA, CA
    • Contact: brandersservice@branders.com
    • Phone: 1-877-798-3324
    • Customer Support: 1-877-798-3324
    • Business Hours: 9am - 8pm EST
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.61/10 7.61/10
    Chance of future purchase: Rating 9.32/10 9.32/10
    Shipping & packaging: Rating 9.20/10 9.20/10
    Customer service: Rating 9.72/10 9.72/10
    Return/Replacement policy: Rating 8.89/10 8.89/10

What is this?

904 Customer Reviews

Rating 10/10
5/5
modified review posted

"Branders associates are quick to respond to any inquiry. Always ready to help. I had ordered gift bags in February 2015 and needed more in May, they quickly came to my aid. I have not received the additional bags yet, but I am confident they will arrive soon. The products are neat and classy."


Rating 10/10
5/5
modified review posted

"We are VERY satisfied with the service we received from BRANDERS.COM, especially from our personal agent DEBBIE PAJATAGANA. She is truly professional in her manner, in handling our orders, and in resolving any issues that have come up. She is the main reason we keep coming back! We highly recommend BRANDERS.COM to anyone looking for fast, quality service and quality products."


Rating 10/10
5/5
modified review posted

"When looking for a business to print our branded items, I chose Branders because of the great customer service I have had in the past. Kudos to Barbie M., Senior Account Manager, for helping with my projects! "


Rating 10/10
5/5
modified review posted

"We have been working with Branders for sometime now. In each order, they met our expectations and went beyond. We hope to continue working with them as we need more products."


Rating 10/10
5/5
modified review posted

"Our products always turn out nice from Branders. Sometimes the quality of the product is great and sometimes it is not as nice as expected. More than often I get a great product at a wonderful price. Gerick Cortez was awesome to work with. He was helpful and checked in several times to make sure everything was going all right."


Rating 2/10
1/5
modified review posted

"I used branders.com to order some promotional materials for a trade show my company was participating in. Initially my experience was positive. Then the order was not received by the promised date and I was told I would not even receive it in time for the event. I was only offered a 25% refund which due to poor communication led to my order being entirely cancelled. The result of this was me receiving no promotional items and still paying for more than 75% of the order cost. We also had to rush order new promotional materials from a local company in order to have any branding items at the trade show. The only resolution I was offered was a partial discount if I would place another order. Needless to say I refused as I never received the first order I paid for, I will look elsewhere for my future branding needs."


Rating 10/10
5/5
modified review posted

"My Accnt Manager was always helpful to guide me with all the questions I had, I receive samples to check on the product myself before ordering.
Great quality and great customer service.
"


Rating 10/10
5/5
modified review posted

"Ordering with Branders.com was easy and their prices and selection were great. The customer service and ordering process were great too."


Rating 10/10
5/5
modified review posted

"Gerick was very professional as well as friendly. His response time was excellent with any questions, concerns. Our personalized golf balls were perfect! I will be referring friends and family to Branders in the future."


Rating 10/10
5/5
modified review posted

"

Representative Name: Leonard Doromal / Leo

Great customer service fast shipping! Will order again.
"


Rating 10/10
5/5
modified review posted

"I recently used Branders for several promo items. Wegie was amazing to work with. He very professional and understood our needs. I sent him several email to pass along to upper management complimenting him and what an asset he is to their company. I will always go here first when the need arises again for us to purchase additional items."


Rating 10/10
5/5
modified review posted

"I recently used Branders for the first time. I was able to discuss my order with my own personal account manager. He also followed up to ensure I was happy with my order. I will definitely use Branders again."


Rating 8/10
4/5
modified review posted

"Ordered 12 shirts for my golf team and the experience was good. shirts are top quality and Branders did a great job in developing our custom emblem. Gerick was fantastic to work with and made sure everything was right and what we wanted. Total time from day of order until I had the shirts in hand was less than 3 weeks."


Rating 10/10
5/5
modified review posted

"Once again, Morris Fabro went the distance! He and his team designed an item needed for an upcoming trade show that we are attending. This is the fourth order that our firm has placed with Branders in the last 6 months and I commend Branders for allowing their staff to build a relationship with their repeat clients. From day one, Morris has been a true professional. He is an asset to your company!"


Rating 10/10
5/5
modified review posted

"They promptly sent me an email with the account managers information after I submitted my order. The account manager kept me posted by email and phone as to when the orders were shipped and delivered. Very good customer service! Also, the items were received in a very timely manner. The imprinted items were a good quality for the price paid. Very impressed with the company."


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Branders.com is a merchant member
Branders.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.