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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: PASADENA, CA
    • Contact: brandersservice@branders.com
    • Phone: 1-877-798-3324
    • Customer Support: 1-877-798-3324
    • Business Hours: 9am - 8pm EST
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.52/10 8.52/10
    Chance of future purchase: Rating 9.54/10 9.54/10
    Shipping & packaging: Rating 9.38/10 9.38/10
    Customer service: Rating 9.70/10 9.70/10
    Return/Replacement policy: Rating 9.83/10 9.83/10

What is this?

667 Customer Reviews

Rating 10/10
5/5
modified review posted

"Branders is great. Excellent Customer Service. Love the fact I can get Camille on the phone. Every product as described and on time delivery. They are a part of our team."


Rating 4/10
2/5
modified review posted

"The process to order from them via company PO was very cumbersome. There was a lot of back and forth... in the end my companies credit was declined because we had two company contacts on the form. Branders stated it is because they weren't sure who to get a hold of if something were to go wrong. I work for a global corporation and deal with purchasing from other business quite often. This was the most difficult purchase that I had to manage.

We still placed the order through branders, but had to find a loop hole in our system to place them on credit cards. Once the orders were placed everything was shipped quickly.

Customer service was just ok, but I also realized there was a lot of back and forth conversation. It was probably frustrating for me and customer service rep.
"


Rating 10/10
5/5
modified review posted

"I had a great experience working with Andre. I encountered difficulty when I first attempted to place my order on line. I called your 1-800 phone number and Andre took excellent care of me. I received a sample order of the blue tumbler w/straw very quickly. This helped insure that the product fit my needs. I have since completed my order and the staff of Holton High School are very appreciative of the excellent customer service provided by Andre Hollander."


Rating 10/10
5/5
modified review posted

"Everything was great and the delivery was on time."


Rating 10/10
5/5
modified review posted

"A client of mine contacted me, needing tote bags for an upcoming event. I contacted Nikki to get the bag done in hand by a certain date, with our logo on it. Our client got a branded bag in hand several days before expected, and is thrilled with them! I love working with Branders, and our company will continue to do so in the future. Awesome service at all times!"


Rating 10/10
5/5
modified review posted

"quick, high quality product"


Rating 10/10
5/5
modified review posted

"Great choice of products. I was immediately assigned and contacted by a representative who answered all of my questions and helped me get the order correct. Quick delivery of products also. "


Rating 8/10
4/5
modified review posted

"The logo was very slightly crocked on the wine glass. "


Rating 10/10
5/5
modified review posted

"What a wonderful experience! I called to purchase an order quickly and they went above and beyond to meet my tight deadline! Barbra was extremely helpful - keep me the loop when my item printed, when it shipped, what the tracking number was, etc. I was so pleased with the item and was a great value for the price we paid. I won't hesitate for a minute to order from them in the future and recommend them greatly. Selection, Price, great staff - they have it all!"


Rating 10/10
5/5
modified review posted

"Easy site to navigate. Good products for price. Quick turnaround. Good shipping"


Rating 8/10
4/5
modified review posted

"Received items a few days before I expected them. Have been going through the boxes...not breakage yet ;-)"


Rating 10/10
5/5
modified review posted

"Easy to work with Leonard and shipment came right on time. Very happy with the product."


Rating 10/10
5/5
modified review posted

"Order was printed correctly and delivered on time. But would like to see faster delivery times; two weeks is pretty long."


Rating 10/10
5/5
modified review posted

"From beginning to end, fast service, great communication (Morris), great price and loved the product. Deal with a lot of special event coordinators, will be sure to recommend you for their supply needs. Thanks again!!"


Rating 10/10
5/5
modified review posted

"We recently purchased three different branded company logo items and we love them all! We got mugs (bistro ceramic), cork coasters, and 4x6 sticky note pads.

The customer service is fantastic and very easy to get in touch with. They sent me proofs of all three items and even fixed one on request. The items were delivered very quickly, too.

It was an easy process and we will DEFINITELY use this company again for future needs.

Great selection of items, too!

Thanks Branders!
"


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