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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Branders.com Branders.com Elite Status
    • Address: PASADENA, CA
    • Contact: brandersservice@branders.com
    • Phone: 1-877-798-3324
    • Customer Support: 1-877-798-3324
    • Business Hours: 9am - 8pm EST
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.74/10 7.74/10
    Chance of future purchase: Rating 9.42/10 9.42/10
    Shipping & packaging: Rating 9.47/10 9.47/10
    Customer service: Rating 9.86/10 9.86/10
    Return/Replacement policy: Rating 9.58/10 9.58/10

What is this?

897 Customer Reviews

Rating 8/10
4/5
modified review posted

"Ordered 12 shirts for my golf team and the experience was good. shirts are top quality and Branders did a great job in developing our custom emblem. Gerick was fantastic to work with and made sure everything was right and what we wanted. Total time from day of order until I had the shirts in hand was less than 3 weeks."


Rating 10/10
5/5
modified review posted

"Once again, Morris Fabro went the distance! He and his team designed an item needed for an upcoming trade show that we are attending. This is the fourth order that our firm has placed with Branders in the last 6 months and I commend Branders for allowing their staff to build a relationship with their repeat clients. From day one, Morris has been a true professional. He is an asset to your company!"


Rating 10/10
5/5
modified review posted

"They promptly sent me an email with the account managers information after I submitted my order. The account manager kept me posted by email and phone as to when the orders were shipped and delivered. Very good customer service! Also, the items were received in a very timely manner. The imprinted items were a good quality for the price paid. Very impressed with the company."


Rating 10/10
5/5
modified review posted

"I've worked with Gerick Cortez a number of times in the last couple of years, and he has always made the process of ordering promotional items from Branders very easy. His attention to detail and determination to ensure his customers are happy have made me a happy repeat customer. The quality of the products produced are top notch. I highly recommend Branders on your next promo giveaway project and I look forward to working with Gerick again in the future."


Rating 10/10
5/5
modified review posted

"I am very pleased with the service I received by account Manager Gerrick during my recent order. Today less than 1 week after placing my order, it is in my hands. Thank you very much."


Rating 10/10
5/5
modified review posted

"Our company uses Branders for all sorts of things. They are professional, attentive, and incredibly quick on their turn around. If they noticed you haven't approved an image within a day or two, they call you to make sure you've received it! I've never had another company do that before and it's great."


Rating 10/10
5/5
modified review posted

"Gerick was very helpful and was quick to respond. I was impressed by how quickly the order was placed even though a few changes were made. I was pleased with the customer service."


Rating 10/10
5/5
modified review posted

"I had an outstanding experience with branders ordering drawstring duffle bags for a 5K race we are sponsor of."


Rating 10/10
5/5
modified review posted

"Very pleased with our mini flyers we ordered for a St Patrick's Day parade. They will be a big hit. Proofs were sent quickly and customer service from Gerick Cortez was great ensuring we had the proof and all was taken care of with set up, date request, and shipment verification. "


Rating 10/10
5/5
modified review posted

"Gerik was amazing in getting my order expedited and following up with me after the artwork confirmation went to my junk folder. If he hadn't called my order would have probably been late for my event. It's truly been a great experience working with Branders.com"


Rating 10/10
5/5
modified review posted

"Great product. The imprint looks great - it really stands out and is nicely done. Great service from Branders as well, my acct rep checked in on me repeatedly throughout all stages of the order process. Happy customer!"


Rating 8/10
4/5
modified review posted

"I received my shipment the other day and the mugs that I ordered came out good. Gerrick was really patient with me during the artwork set up phase. Thanks"


Rating 10/10
5/5
modified review posted

"Very good customer service and on time delivery. Very satisfied!"


Rating 10/10
5/5
modified review posted

"Enjoyed the entire experience. Last order from them was HUGE and was years ago. It was a good experience then, but my rep in my most recent order, Gerick, was over the top friendly and helpful. The product is quality. Best review is "I would use them again" and I will."


Rating 10/10
5/5
modified review posted

"We just received our shipment of backpacks yesterday and we couldn't be more happy. The quality is good. The color is perfect. And the printing is really nice. We also received our order 10 days early which is a huge plus in our eyes. The best part was our account rep, Gerick Cortez. He was so patient with us, making suggestions for products and sending us samples right away. He also followed thru with phone calls and emails to make sure we were pleased with the product. We were asked to write a review but we are honored to do so because we believe good customer service should be recognized and appreciated. We will definitely buy from Gerick again."


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Branders.com is a merchant member
Branders.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,853 merchant members.