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Stores > Branders.com

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Store InformationStore Info
Full Rating Profile
  • Branders.com Branders.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: PASADENA, CA
    • Contact: brandersservice@branders.com
    • Phone: 1-877-798-3324
    • Customer Support: 1-877-798-3324
    • Business Hours: 9am - 8pm EST
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.38/10 8.38/10
    Chance of future purchase: Rating 8.88/10 8.88/10
    Shipping & packaging: Rating 8.68/10 8.68/10
    Customer service: Rating 8.75/10 8.75/10
    Return/Replacement policy: Rating 6.25/10 6.25/10

What is this?

928 Customer Reviews

Rating 2/10

"The 9.5 rating is a disgusting joke. Go visit their Facebook and see their total lack of integrity or their ability to deliver a proper product.
Loads of customers waiting for refunds.

They're asking me to have 25% of future sales to keep the joke in a box that they sent me.
For your own damn good, just try something else.

Rating 10/10

"We ordered original design handkerchiefs for our school, and they came out great.
The staff (JODY ACOSTA) was very helpful, and made sure we got them in time.
Only issue is that nobody answered the phone the first time I called within the office hour listed on the website. However, we are very happy to have found Branders.

No Avatar

Verified Customer
Rating 10/10

"Fast and efficient. Very easy to work with. Reasonable prices, good product and very nice customer support. I will use them again."

Rating 10/10

"I re-ordered 150 Cheetah tote bags from Branders.com and was very appreciative of the excellent service provided by sales agent Debbie Pajutagana and the fulfillment team. Debbie handled all the re-order specs for me and the team rushed the order so I would receive it in time for an event. I gladly recommend Debbie and the good folks at Branders.com, and will no doubt use them again. Oh, and our customers truly appreciate the bags. The first order was one year ago and our clients continue to bring their tote bags to each follow-up event. That speaks well of the product durability."

Rating 10/10

"Excellent service, turn-around and quality product. I ordered the 5-pack dice in the wooden box with our company logo and services on it. I was a little skeptical ordering on-line and was pleasantly surprised with the dedicated account manager, Aries Dimanalata, who went above and beyond to make sure to help me with changes to the printing and our shipping destination. He made sure everything went smoothly and our product arrived on-time. He made sure to continuously update us which was also appreciated.
When we received the product at our conference we were impressed with the quality. It was even nicer than we had anticipated. Everyone on my team loved them and gave them out proudly. We actually had people coming to our booth because they heard about the nice dice set we were giving away.

We will definitely be using Branders and Aries again!

Jessica K
Arch/Eng Consultant

Rating 10/10

"Awesome service & staff is excellent! Thanks Branders.com! "

Rating 10/10

"We have ordered these bags several times. I love the fact that they are recyclable as well as being made from recycled materials.
Very easy to get this re-ordered every time as well as the initial order.

Rating 10/10

"Leo from Branders was fabulous to work with. From moment of inquiry he had it all under control and was great every step of the way. Our water bottles turned out great and we will continue to use Branders for our promotional items."

Rating 10/10

"My experience with BRANDERS.COM was great. I work for the State of Nevada and ordering supplies is often a very long process with multiple steps when working with the state. Fe Ricafranca was great she stood by me and guided me through the entire process. She was always there quickly to answer questions and help the ordering process move along quickly and accurately. The end result was receiving the product and it was exactly what i ordered and fully exceeded my expectations. The table covers i ordered were absolutely beautiful. I trust Fe and have become a loyal customer, if I order from BRANDERS again i will request Fe to assist me as she was very friendly, professional and got the job done right! I am happy that Fe let me know about this website so that i can share my wonderful experience with others."

Rating 10/10

"We have been working with Branders for several years. We are a non-profit and really need to make every dollar count as well as promote our organization in a fun attractive way. Branders has always provided products that work for us. One of my favorite things is that we can get product samples very quickly so that we can assess the product and it's quality.
We have never received anything that didn't live up to expectations. Delivery times have always been prompt and items have arrived in good condition.
I get lots of calls and offers from other companies to provide our promotional materials but I only use Branders.

Rating 10/10

"I worked with Gerick on our recent order. He is very professional and extremely efficient. He rushed our order through the system because we were on a very short deadline. It arrived a day ahead of time. We are very pleased with the products and the service."

Rating 10/10

"Barbie Mendoza has been our Brander's Account Manager for some time. She continues to exceed our expectations with each order, we will continue to work with her as each need arises.


Rating 10/10

"I have done business with Madonna Reyes at Branders for many years and have never been dissappointed! Fast, Friendly and great product! :)"

Rating 10/10

"I have been ordering from Branders.com since around 2009, and I am continually impressed by the results. My account rep, William Howard, has consistently gone above and beyond to make sure everything goes great. I work for a small marketing and event planning business that has to research and order promotional products for a number of different clients and events. Branders and William always make the experience a pleasant one, helping us maintain great relationships with our clients! Thanks! "

Rating 10/10

"Branders has been easy to work with. They supply good products with a quick turn around. William and the art department helped us avoid a bad choice of print color for our order. Nice to know some real people were looking out for us and wanting to make a good-looking product. All our orders have been easy to place, and quick to be delivered."

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Branders.com is a merchant member
Branders.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,677 merchant members.