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"Excellent service. Product I needed in stock. No shipping costs and no sales tax. I have no problem ordering from them again. Live chat is great. "
"Service has been excellent. Prices and selection are good, and specials are outstanding. Shipping is often free and practically immediate. I have no issues with Botach Tactical and will buy from them again."
"Expected and received, great service and fair pricing of product."
"One star -- because "no stars" is not an option here. STAY AWAY. Here's why:Ordered a few things from these guys a while back; first communication from them was to tell me that some of the order was not in stock. C'mon guys -- if you don't have it in your own stock -- indicate that on your website -- hardly rocket-surgery in 2011. Not being truthful about in/out of stock on your website: STRIKE ONE.I asked them to cancel the whole order and refund me, which they agreed to do. THEN they insisted on sending me a cheque!! C'mon guys!Refunds by cheque through the mail: STRIKE TWO, . And finally -- since I gave them a "Botach Tactical"-only email address (I do this for all online/ commercial email correspondents) -- they somehow gave (sold?) that email address to a spam company: STRIKE THREE. I was never going to do business with them again anyway -- so their opening me up to a spammer is just a confirmation. Thankfully I can now send all email directed to that address to //dev/nulYoni really was a slick operator; he should have been in Brooklyn NY."
"I have ordered products from Botach Tactical for several years now, they have a large selection of products, great prices and sales. Customer service is top notch. With the last order I placed one of the items was out of stock, they quickly contacted me with alternatives and the issue was quickly resolved to my liking. Thanks Botach."
"Great products and service. Communication on a back order and follow through was super. To quality gear for the serious minded."
"Another awesome experience with Botach Tactical! I have been a customer with them for a couple years and every experience with them has been spectacular. Customer service is top notch, excellent prices and shipping, also their policies are good as well. This is one of the few online companies I am very confident in. I know if I put in an order, I will receive the exact item, in an efficient time frame, and I always have great customer support from them if something is off. Keep up the good work Botach! Thanks again! "
"They had the best price available for the items I ordered. Quickly received email feedback stating that one item would not be available until some time later. The other item shipped quickly and was received in good order. No problems for me. Would use again without reservation."
"I've done business with Botach Tactical for several years. Prices are very competitive, product selection is very good, frequent specials are very good bargains, and customer service has recently become extremely responsive. Shipping is generally prompt, and they give you options for dealing with backorders. I look forward to doing business with Botach in future."
"Shipping is always surprisingly fast. Customer service is great, and their prices are extremely competitive. Botach is my preferred shopping site for tactical gear - never been disappointed."
"I have always had great service from Botach, fast shipping, quality products and great prices. A+"
"KISS - Botach used to suck. Lately they seem to be making an effort to regain a good reputation. My order was delivered fast, item was accurate, and very cheap compared to other vendors. I will continue to use them and hope that they continue on this path."
"I have been a customer of Botach Tactical and sister LE store) for several years. Their prices for quality products have always been unbeatable. They have also made a REMARKABLE improvement in their customer service, order fulfillment, and customer satisfaction areas, too. Each area has earned the highest rating possible! On a more personal level, I would also like to add that the owners and staff deserve our support for keeping jobs within CONUS, and--for me anyway-- strengthening our relations and mutual interest in our Judea-Christian heritage.I purchase a wide variety of Botach's products.As an NRA Certified Law Enforcement Firearms Instructor, Botach's products, sales, and service RULES!"
"Purchased 2 Remington Tactical Military Tango Knives at an incredible price. Slight difficulty placing order and it did take a few times to actually talk with customer service BUT they did return calls and did return e-mails. Ordered the knives on Monday and received them on Wednesday in Louisiana. I have never gotten better service or faster shipping and I have done hundreds of purchases over the Internet. The reviews for Botach at 2.5 stars may reflect some customer dis-satisfaction but this customer gives them 5 STARS. Excellent communication and shipping. Hopefully the negative comments have been eliminated as I plan to order from this company in the future."
"I ordered a 5 position forestock grip for my AR-15 and a roll of Camo-Form tape. Both were delivered to my do in record time. Upon their arrival, I've ordered an ergo grip and gas block for my AR-15...Taking advantage of the Labor Day special of free hat and KZ Tactical Scorpion Pen. You can't beat free shipping on all orders, either."
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