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borrowlenses.com

Consumer Electronics

Rating 9.48/10 215 reviews
(2,028 lifetime reviews)

9.48/100 (6-month rating)
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All Customer Reviews (2,028)

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Rating 10/10 5/5
modified review posted Apr-28-2010

"I rented the Tamron 17-50mm f/2.8 XR DiII Canon lens for a recent trip to Italy. The ordering process was incredibly easy, in fact I reserved a different lens first and then changed my mind and I was able to change my reservation by simply e-mailing them. I received a response promptly and they changed my order info for me on the spot! I got my lens on time, early on the day I expected it. The lens was packaged great and in great shape, it looked brand new! I loved using the lens and it was nice knowing I had the insurance for just a small added cost if anything happened to the lens. Also, borrowlenses.com was one of the few companies who allowed me to take the lens out of the country with no problems. When I returned I put the lens back in the box placed the sticker they provided and dropped it off at fedex for no extra charge. They just e-mailed today to let me know my order is complete and lens was received by them on time. Great company, will definitely rent again!!!"

Rating 10/10 5/5
modified review posted Jun-27-2011

"These guys are absolutely wonderful! My rental arrived on time and then when I found it necessary to extend my rental period, not only were they able to accomodate me..they let me know in plenty of time so I go on about my business without any interuptions. These guys are definitely the answer to this small business womans equipment challenges....Thanks guys!!!You're the best!"

Rating 10/10 5/5
modified review posted Oct-28-2008

"Excellent shop to do business with. Highly knowledgeable staff. They bought a lens based on my request, which shows their willingness to A) listen to their customers and B) respond. I would definitely recommend doing business with these guys."

Rating 10/10 5/5
modified review posted May-13-2010

"As a first time customer of BorrowLenses, I have to say that I was thoroughly impressed with their speed and customer service. One of the lenses I received appeared to have an autofocus issue. I called them immediately explaining the problem and was next day'ed another lens, no questions asked and just in time for a big photoshoot. THAT is customer service and I look forward to future rentals from them. Thanks a bunch guys!"

Rating 10/10 5/5
modified review posted Jul-09-2011

"It was a pleasure working with BorrowLenses.com. Everything arrived as requested and performed flawlessly. I had a bit of a hiccup in shipping the lens I rented due to accidentally dropping the package off after the pick-up time, but everyone at BorrowLenses.com was very understanding and worked with me to make sure everything got where it needed to be. Great company and I will definitely be using them again!

Update: (For rental on 9/9/2011)
Rented the Nikon AF-S 105mm f/2.8 VR Micro-NIKKOR. While I will admit the lens itself has definite learning curve, the service from BorrowLenses.com was exceptional. Thanks once again for great service!!!"

Rating 10/10 5/5
modified review posted Nov-13-2009

"I rented the 35mm Nikon lens, it was in excellent condition and performed excellently. I would definitely rent from this company again in the near future."

Rating 10/10 5/5
modified review posted May-26-2010

"Great Service!, I borrowed two lens's for a Safari. They arrived on-time, in great condition, and performed flawlessly during my two weeks of use. Communication was excellent"

Rating 10/10 5/5
modified review posted Jul-21-2011

"A great way to audition lenses that you might like to buy in the future. Every thing about this service worked exactly as described on the BorrowLenses.com website. The only improvement I think I'd like to see made is for BorrowLenses to offer an insurance plan on the lens that covered loss or theft as well as damage. I virtually wore this heavy lens for the three weeks I had it rented! Other than that, this is a wonderful service, executed perfectly. I'll certainly use them again without hesitation. "

Rating 10/10 5/5
modified review posted Nov-26-2008

"Excellent experience. Staff was VERY quick to respond personally to emails. Lens was in great condition. They even helped adjust my shipping arrangements so I could maximize my 3-day rental. Lens was a Canon 300 2.8"

Rating 10/10 5/5
modified review posted Aug-03-2011

"I am very pleased and impressed with the ease with which my rental with BorrowLenses.com went. They made it so incredibly easy for me to get the equipment I needed, at 1/10th the cost of purchasing it myself for a one-time requirement. The shipping and return process was flawless and easy, and the equipment was just as advertised. I'll recommend these guys to any photog looking to rent equipment. Thanks!"

 
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