We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
BorrowLenses.cCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1664 Industrial Road San Carlos, CA 94070
    • Contact: help@borrowlenses.com
    • Phone: 650-508-3370
    • Customer Support: 650-508-3370
    • Business Hours: Monday to Friday: 10am - 6pm Saturday: 10am - 4pm Sunday: Closed
    • Fax: 866-771-9358

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.26/10 7.26/10
    Chance of future purchase: Rating 8.90/10 8.90/10
    Shipping & packaging: Rating 9.36/10 9.36/10
    Customer service: Rating 8.97/10 8.97/10
    Return/Replacement policy: Rating 8.75/10 8.75/10

What is this?

2,601 Customer Reviews

Rating 10/10
5/5
modified review posted

"I couldn't be happier with BorrowLenses. I ordered some Cinema Lenses, a Cinema Rig with Matte Box and ND filters, some Electronic Viewfinders and everything came nicely packed in Pelican cases The gear worked great and I"m going to be renting more movie making gear from them. "


Rating 10/10
5/5
modified review posted

"BorrowLense did a great job. They made renting equipment easy. We were in the field in Rwanda for three weeks with great equipment. Will definitely rent from them again. Appreciated everyone we worked with. knowledgeable and helpful in every way.
"


Rating 6/10
3/5
modified review posted

"The prices were good but the equipment that I rented was not working half of my trip. The remote control for the go pro was not working , it would not charge, so as far as that, I was completely unsatisfied "


Rating 10/10
5/5
modified review posted

"Lens arrived on time and in like-new condition. Used it for a week and sent it back. No muss, no fuss."


Rating 10/10
5/5
modified review posted

"Borrow Lenses is an excellent way to rent camera equipment to use for shoots without having to invest in tons of equipment. I was commissioned to take food photos for a cookbook and I needed to rent lens and other cameras - they also had a great deal at christmas with an extended rental and I got to rent a Fuji X100S - another camera I always wanted to try out. Customer service, price, shipping all are excellent. I would go back again to this company for all camera equipment rental. "


Rating 10/10
5/5
modified review posted

"Borrowlenses is a great source for renting quality equipment for the bigger brand names. It's a great way to get a lens for limited needs and also a great way to demo a lens before purchase. "


Rating 10/10
5/5
modified review posted

"Rented a Nikon 500mm F4 lens. As always costumer service was great. But with an expensive lens like this there are a few things that aren't spelled out. You have to have insurance coverage for the lens or allow BorrowLenses to put a $6000 hold on your CC. Short term Insurance is available on line but it is not cheap. You have to decide how you want to cover the lens.
The lens did not come with an Arca Swiss type foot/plate. Most gimbal heads for large lenses have this type of attachment. If you order a large telephoto lens be sure you can mount it on your tripod before you leave on your shoot!
"


Rating 10/10
5/5
modified review posted

"Great all around I had a slight issue with a previous order but it was a miscommunication. They resolved it with no problems. Great customer service! I would recommend them 100%"


Rating 10/10
5/5
modified review posted

"Great process. Great follow-up. Everything as expected and on-time. The GoPro camera and accessories were well packed and in fine condition. Lots of nice, thoughtful touches too. One thing I would have appreciated - a clear, easy way to add the LCD back to the order. I sort of expected it to be included - and it wasn't. For my use, it would have been very beneficial to have had it.

One funny thing, on the survey below, an "n/a" option is mentioned, but it isn't available.
"


Rating 10/10
5/5
modified review posted

"Everything with the ordering and return process went perfect. I will definitely be renting from you again.

Thank You,
Patricia
"


Rating 10/10
5/5
modified review posted

"Great experience, look forward to my next rental! The selection is pretty good, and the customer service is excellent. Being able to pick up the gear locally in SF was a big plus. I hope they expand that option to other locations."


Rating 10/10
5/5
modified review posted

" Just rented a Fuji X-E2 from BorrowLenses. Camera was in excellent condition. I was greatly impressed with the shipping packaging and ease of returning my rental. Great company to do business with!"


Rating 8/10
4/5
modified review posted

"Great experience all around, especially the wide selection of lenses, how simple the whole process was, how easy the website was to use. My only complaint is the lenses I received were more worn and heavily used than expected."


Rating 10/10
5/5
modified review posted

"Never really thought of renting out from these guys, but I took a shot. I got my gear in time and it did the job right! No issues, no problems at all..and what I love most is that they do not require a deposit; of course, that depends on the amount of items and the total value of what you're renting out. I just rented out a camera with two lenses. Just need to show my ID and CC. Easy...

Definitely will keep going with them...
"


Rating 10/10
5/5
modified review posted

"Best place to rent gear hands down. Prompt delivery (sometimes it arrives before you request, free rental days) Equipment is always maintained well. Great customer service staff. And the best prices out there. I only rent 4-5 times a year, but every time I do, they treat you like an important customer."


BorrowLenses.com is a Merchant Member! Learn more

BorrowLenses.com is a merchant member
BorrowLenses.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,896 merchant members.