
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
posted May-22-2012 “We certainly regret this process did not align with our high standards of customer service excellence. Thank you for sharing this feedback and providing details on the 100 copies that were received misprinted by the publisher. We have taken immediate action to order 100 replacement copies and those books will be shipping to you tomorrow. If we can do anything else to improve this transaction for you please let us know.”
"I discovered BookPal through a Google search and quickly looked into their prices and services. They offered the best value among their competitors. Everyone was friendly and helpful, and the shipments arrived extremely quickly. I will definitely use them for future purchases."