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book-pal.com

Books & Magazines

Rating 9.83/10 90 reviews
(157 lifetime reviews)

9.83/100 (6-month rating)
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All Customer Reviews (157)

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Rating 10/10 5/5
modified review posted May-23-2012

"I discovered BookPal through a Google search and quickly looked into their prices and services. They offered the best value among their competitors. Everyone was friendly and helpful, and the shipments arrived extremely quickly. I will definitely use them for future purchases."

modified review This review was modified by Tbraun9 on May 23 2012 05:37:27 PM
Rating 10/10 5/5
modified review posted May-23-2012

"I was incredibly impressed with the BookPal staff. They worked with me through a difficult order (difficult on our end) and were able to get our books ordered, shipped and delievered in a manner of days. Could not reccomend them any higher"

Rating 6/10 3/5
modified review posted May-22-2012

"BookPal had great prices and prompt service when I ordered 500 books, however, there was a MAJOR misprint in the books (not BookPal's fault, likely the publisher's) and they have failed to respond to my questions. With 20% of our books misprinted - there 40 pages are duplicated AND a 30 pages of a different book are printed - we were really hoping for prompt attention to the issue and that has not happened."

modified review This review was modified by ingr5318 on May 22 2012 08:08:17 AM
modified review posted May-22-2012
BookPal's Avatar
BookPal, BookPal rep has responded

“We certainly regret this process did not align with our high standards of customer service excellence. Thank you for sharing this feedback and providing details on the 100 copies that were received misprinted by the publisher. We have taken immediate action to order 100 replacement copies and those books will be shipping to you tomorrow. If we can do anything else to improve this transaction for you please let us know.”

Rating 10/10 5/5
modified review posted May-21-2012

"The order process was easy and seamless. Reps. were very friendly and helpful"

Rating 10/10 5/5
modified review posted May-18-2012

"The ordering and shipping were quick & easy. The book is well packaged and I look forward to seeing more titles in the future."

Rating 10/10 5/5
modified review posted May-18-2012

"This was my first time ordering from BookPal and I was very pleased with my experience and will definitely order from them in the future. I had to place an order over 350 copies of a book for my firm and I needed them quickly and the BookPal team was quick to help me. After challenges with misdelivery by UPS they were immediately willing to jump in to help resolve the issue which I very much appreciated. "

Rating 8/10 4/5
modified review posted May-15-2012

"Overall my experience was very positive. One area that could be improved is communicating an anticipated delivery date. While I was ultimately pleased with the speed of delivery, I had no idea whether it would take place in 3 days or 3 weeks from date of order."

Rating 10/10 5/5
modified review posted May-15-2012

"The books were perfect, the price was awesome, and the shipping was incredibly quick. I think your company offers a wide selection of titles that can be useful to any teacher. I appreciate the discount for bulk ordering. Thank you again! "

Rating 10/10 5/5
modified review posted May-15-2012

"Had a great experience with BookPal! First time customer, and I was ordering a bulk order of books to give out at an event. BookPal's ordering system was easy, and the books were by far cheaper than anywhere else on the web in bulk. Shipping was fast, and the books arrived in a few days."

Rating 10/10 5/5
modified review posted May-10-2012

"We needed 100 copies of a book which we were using as a gift for our customers. Bookpal did a great job of fulfilling the order as we would have had to go to multiple sources to get the quantity needed."

 
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