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"I sent over $800.00 worth of books in July 14. Bookbyte received the books but never paid! These guys are CROOKS! You will never reach them, get paid or even get your books back! Thieves and gangsters! SCAM!"
"Hi, sent my books in 09/17/14. Bookbyte got the books and said payment was on the way by check for $654.00 on 09/23/14. Then Therese Prock, customer service lead, wrote me to say the books where stolen and they, bookbyte would just keep them. No proof, no nothing (these books where purchased by me at a college book store).This company is nothing but out right thieves. DO NOT DEAL WITH THIS SLIME COMPANY. THEY WILL STEAL YOUR BOOKS AND GIVE YOU NOTHING!"
"I am extremely disappointed with their service. The book that was sent to me was in poor condition and nothing like it was promised. I do not recommend this page for anything and I would not trust them again. I would advise any friend to purchase a book from them or to deal with them in anyway. I believe it is the worst service I have received in a long time. "
"horrible customer service communication. i bought 2 books paid for 2 day delivery waited 5 days never got the books. i had to email them to see what was up. they responded that the books never shipped because they were lost during shipment and of course i would have to wait 5 days to get a refund. i'am very unhappy about the lack of customer communication regarding this transaction they should have notified me sooner when this happened but they didnt. i would not recommend this company to anyone ever!!"
"The great quality textbook with the lowest prices. Super fast shipping.I'll buy more from bookbyte. Thanks Bookbyte ????????????????????"
"Ordered a college text book, they sent me the teachers edition and then wanted to charge me $7 to return it. bookbyte said when they run out of a book they send the teachers edition and that I should have know that. "
"Do not trust this company, I sent in two books in the same package. They said they recieved one, which was worth about $20 but didn't recieve the other, which they valued at $110. This makes absolutely no sense, because when I spoke to one of reps they said they accepted the book and were reviewing the condition of the book. I would not trust this company they will take your book and say there was a problem at the post office just as they did to me. I am very upset and fustrated epsecially with customer service because they said they could do nothing for me, and now I don't even have a book to sell and don't have any money for the book. "
"They charged my card for a book rental but the order said "card declined" HOWEVER they actually charged my credit card to the transaction. When I called the bank they told my BookByte needs to do a reversal, when I called BookByte they told me they didn't charge my credit card. So I am out the money for up to 60 days while the bank "tries" to get me a refund from these crooks. DO NOT ORDER FROM THEM!!! Unless you like to tie up your money for months and possibly not get your money back. p.s. Had to pick one star to post this, should be -10 stars"
"Yes, these people are SCAMMERS! I bought a book which I believe they never had. I really wonder how much money do they take in to float their business. On the day I paid $105 for a book from them, I bought several other books from other vendors. Of course I recieved all the other books and UPS tracking numbers. I start inquiring when it came close to 14 days and they gave me several excuses about who it comes from their vendor then they said they sent the book out the next day, etc. etc. Rather than sift through all of that since they couldn't even tell me how to reach their vendor (which appears to be some company by the name of FastMedia), I simply kept asking for the tracking number. Of course I never got it. Instead of them responding to my request they finally just gave me a refund. I seriously doubt they ever had the book I ordered. DO NOT USE THEM. Also, even though they offer all those little promo codes to reduce or eliminate shipping cost....ONCE YOU ORDER THE CODES DON'T WORK! Then they'll tell you it's because your books are coming from one of their third party vendors. This is bait and switch in it's truest form. I'm sticking to Amazon. At least their process doesn't have all these moving pieces and you can communicate with their vendors. I'm not sure if this FastMedia even exist as a bookseller. I'm extremely disappointed, not only because I was looking forward to receiving this book but because I also feel SCAMMED."
"I have always had a good experience with items i have bought and sold through this site."
"I sent bookbyte two boxes of books to sell. They received the first box with everything, but in the second box they apparently only received half my books!! I live chatted a person today and after 15 minutes of chatting, she just disconnected with me and could not help me. So the second box of books they received, were apparently worth nothing, but not according to the quote I received before shipping them. If I am going to send the books in to get paid, why would I only send in three? Does that even make sense?! No of course not... I will never use this site ever again. Waste of time, ripe off. There are other sites that are so much faster and easier to use than this one. I can't believe this happened. I spent money on those books and now I am getting nothing back. "
"I sold several textbooks to BookByte and was very pleased by their service.I received exactly the quoted amount along with fast payment. Not to mention BookByte pays more for textbooks than competitors. As long as you follow the directions for sending your books to them and books are in decent condition you will receive full payment."
"SCAM ARTISTS INDEED!!!I ordered a book on 7/7/14. After contacting Bookbyte several times for find out the status, I get an email stating that the order was cancelled because they never heard back from the seller.I AGAIN ordered the book (of course at a significant increase in cost to me) on 7/11/14 and asked for expedited shipping. After inquiring several times about the status, the seller informs me they did not put any tracking on the book and it is lost in transit…really! I am sure this book was never sent although they were very quick to charge my credit card! After speaking with the seller, they said they would check their warehouse to see if they had another book in stock, but we all know how that is going to turn out…another increase in cost for this book.After speaking with Bookbyte, they said, "oh well, you can submit a claim!" It is appaulling how this company conducts business."
"They said they never received my book. Of course the received the cheap book that was in the same box. "
"Returned my book by the due date but was still charged for a non-return! Took at least two weeks to receive with initial order. Very disappointed. "