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Full Rating Profile
  • Bondagefetishst
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

3 Customer Reviews

Rating 2/10
1/5

"This company's customer service is deplorable. I placed an order online and was charged immediately. I requested expedited shipping and was expecting to receive prompt shipment. The following day I went online to check the order's status. The page said I had no open orders. So I called the number listed on their website - no answer. I followed up with an email - no reply. Since there was no response I found the product at another site and email Bondagefetishstore.com to cancel the order since they weren't responding.

Yesterday I received an email that the product was in the warehouse and would ship on Monday. I replied stating my desire to cancel based on their poor level of service. Today I received an email notifying me that the product had shipped. This was followed by another email telling me that all sales were final even if they hadn't shipped. I was also told that they couldn't stop the order today because the warehouse in a different building than there office! Will obviously never be using this company again.
"

This review was modified by Whitecrow949 on June 02 2015 08:56:11 AM


Rating 2/10
1/5

"This was the reply I received from "BondageFetishStore" when I advised them that I had received totally useless, even dangerous "thumbcuffs". READ IT TO BELIEVE IT! I can forward the entire email to anyone concerned to show it has not been redacted or edited. This site should and may be investigated for numerous trade violation, READ THIS AND BEWARE:

Dear Gregory M: You did not order BSPL-08G4, You ordered BPD-3806-00 which are a Fetish Fantasy Thumb cuffs. which were on sale for $8.95. The Fury ones are $5.95 which is twice as much. You bought thumb cuffs from a sex toy company.
We do not sell rejects or seconds. All our items come directly from our vendor to us and we do not take returns on sex toys. We have had quality control look at some of our Fetish Fantasy thumb cuffs. We did find them a little loose but functional which is what we would expect for a toy under $10.00.
As long as they rotate and lock we would not find them defective.
Here is a link to the item your purchased ; http://www.bondagefetishstore.com/p/bondage_cuffs/BPD-3806-00.html
We sell the cuffs you mention under the name Spartacus. Because the picture does say Fury on them, we would have taken them back if they did not have that name.

Sincerely,
M Consulting
(617)455-4454
www.BondageFetishStore.com
"

This review was modified by GregoryM2015 on January 28 2015 07:53:13 AM

Rating 10/10
5/5

"Great Site, Product came in a descrete box with a return address of M Consulting, LLC. Placed an order for a corset and it was too big and called the store and customer service said that their clothing returns go back to the vendor and it may take a day or 2 to get an RMA#. I received it the same day. I need the corset for an event and they had a replacement for me in time. "


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