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2 reviews 
posted Dec-27-2011 
“Dear John,
Merry Christmas,
We are terrible sorry for the inconvenience.
We just hope you can understand.
Asking for photo is the processing procedure.
We just beg you can understand that is their responsibility.
And we do resent to you on Dec. 10, 2011.
Normally, during busy Christmas season logistics, it will take about 20-30 business days to arrive to your location.
And this is really out of our control.
Would you please waiting another short days?
We never avoid any responsibilities.
If you have any question, we just try our best to solve the problem.”
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![Share](javascript:share_rating({"review_body":"On Nov 18, 2011, I ordered a USB hub. On Dec 3, I received a pair of earrings! No USB hub. I immediately began trying to contact them via their online forms; not being sure which one to use, I used both forms and got no response so I finally sent them an email on Dec 6 to their sales dept. On Dec 7, I got a response asking me to send them a photo showing \u0022the problem.\u0022 How do you send a photo of \u0022you sent me the wrong thing\u0022? So that same day I sent them a photo of the earrings. Later that day I received an email informing me that the status of my order was changed to \u0022shipped.\u0022 Not being exactly sure what that meant, I wrote back and asked if that meant they had actually shipped my USB hub. The next day, I received an email asking me whether I wanted the USB hub or a refund-- Mind you, this is AFTER I received the email saying the status of my order was \u0022shipped.\u0022 So, I wrote back and told them I still wanted the item. On Dec 9 I received an email saying they would ship it \u0022later on.\u0022 Today is Dec 27, still no USB hub.<br><br>*Update: Today is January 17, 2012. The USB hub arrived today, 2 months after I ordered it, and 38 days after they reshipped. ","link":"http:\/\/www.resellerratings.com\/store\/Bluelans\/comment\/1063045#comment1063045","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Bluelans.jpg","store_name":"Bluelans","username":"bob-o92","rating":"1"}, "single");){kind=link}
"I\'m new to this site but i love it, I\'ll b buying from this site all the time now that I have found it. Thanks discount wholesale. loved the corset. excellent, shipping time also ok. the customer service is amazing"