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"I had a very positive purchasing experience. I talked to Gina from Seattle Washington (x5030??) and she was relax and took the time to explain the purchased item and the process. The diamond band arrived without a hitch and looks wonderful. Thanks BlueNile"
"I ordered a 1 caret diamond engagement ring and myself and my fiancee are extremely happy with it. The only problem we had was that she told me the wrong size...we had that fixed locally. The shipping was fast and on the exact date predicted with my original order. That made it really easy to plan for the big proposal."
"I ordered a diamond and sapphire ring as a small Valentines gift for my sweetheart. The ring came in three business days by overnight FedEx. It's beautiful and perfect, just like the picture.
The only bad thing is that you can't get a non-engagement ring in the nice hardwood ring box. I asked a service representative about upgrading to a hardwood box, but it's not an option. All other rings come in a blue felt box with a white leather lining. It's still nice, but not quite as nice.
Overall, I'm very happy with Blue Nile and I think I will buy the engagement ring from them as well!"
"Very Good! I found the diamond search engine one of the best I've seen. The education sections are more than enough to bring you up to speed on making a diamond purchase decision. I called them a couple of times and the people I talked to were always friendly and very knowledgeable. I must add that I was never put on the dreaded 'please hold for the ....' for more than 10 seconds. I am extremely satisfied and will be back. KC "
"Placed an order for custom made diamond earrings, they comfirmed immediately, gave me a shipping date. Order shipped 3 days later by Fedex and arrived exactly when they said it would. Was packaged professional and safely, with lots information included. The blue jewerly box was "ok" but I wished they would give you an option for something nicer."
" I've been a fan of Blue Nile for a while now. I find the prices are very competitive, and the customer service is excellent. I recently had to order a replacement for a lost ring, and despite the fact it was ordered years ago, and I could not find the records, the customer service rep was able to dig up the old order, called me back very quickly and told me exactly what I needed to order a duplicate replacement. Everything ships fast, your status updates are frequent, and they'll call you with any difficulties.
"Unbeatable price. Products are in great quality. Delivery was on time. Rings are exactly like what their photos show, and are just what we expected. Customer service was helpful and knowledgeable. Buying was easy and smooth. Overall I'm more than pleased."
"I recently purchased my girlfriends engagement ring from bluenile and I am very pleased with my entire experience. I was a bit hesitant to buy such an expensive item off of the internet without actually being able to see it, but I after receiving the item I can say that I am very impressed with both the quality and the price that I paid.
I did an extensive amoutn of research and bluenile had the best prices and also had great customer service. There were other online retailers out there that also offered competative price, but when I starting looking into reviews on their business there were complaints regarding their customer service and order delivery. After calling bluenile and talking to the their customer service staff my worries were immediately put to rest. The customer service agent was not only polite and helpful, but was genuinely just a good person. I could tell right away that Bluenile was just trying to make a quick dollar by selling you a budget ring. I could tell they valued my complete satisfaction and would do whatever they needed ensure that I was pleased with my product.
As I said, I was a pretty skeptical about purchasing expensive jewelry from an online jeweler, but now I am completely sold on Bluenile. I will purchase from them again and will reccommend them to all of my friends."
"I'm really stunned with the current reviews with Blue Nile. My experience with them was top notch.
I was hesitant at first with buying an engagement ring online. So, I dug deep and researched their legitimacy. I found a lot of good stuff on them. Yes, there was some bad, but being as big as they are, you are going to run into that.
So I ordered the ring, and as promised, it was delivered on time. I got all the proper paperwork and documentation on the ring. Their 30 day money back guarantee made me comfortable enough to make the purchase.
I took the ring into a local jewelry story where I was able to test the diamond and look up the serial number that was laser inscribed on the girdle. Everything passed with flying colors. Even the jewelry story employees complimented on the quality of the diamond.
Through the purchasing process, the operators were extremely friendly and patient with the multitude of questions and concerns I had.
I feel I got a really good deal on the ring and can't wait to get down on one knee for my one true love with this gorgeous diamond. :-)"
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posted Jun-17-2005 
![Share](javascript:share_rating({"review_body":"I had a very positive purchasing experience. I talked to Gina from Seattle Washington (x5030??) and she was relax and took the time to explain the purchased item and the process.<br>The diamond band arrived without a hitch and looks wonderful. Thanks BlueNile","link":"http:\/\/www.resellerratings.com\/store\/BlueNile\/comment\/209868#comment209868","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BlueNile.jpg","store_name":"BlueNile","username":"wartski","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a 1 caret diamond engagement ring and myself and my fiancee are extremely happy with it. The only problem we had was that she told me the wrong size...we had that fixed locally. The shipping was fast and on the exact date predicted with my original order. That made it really easy to plan for the big proposal.","link":"http:\/\/www.resellerratings.com\/store\/BlueNile\/comment\/213014#comment213014","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BlueNile.jpg","store_name":"BlueNile","username":"speedyr6","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a diamond and sapphire ring as a small Valentines gift for my sweetheart. The ring came in three business days by overnight FedEx. It\u0027s beautiful and perfect, just like the picture.<br><br>The only bad thing is that you can\u0027t get a non-engagement ring in the nice hardwood ring box. I asked a service representative about upgrading to a hardwood box, but it\u0027s not an option. All other rings come in a blue felt box with a white leather lining. It\u0027s still nice, but not quite as nice.<br><br>Overall, I\u0027m very happy with Blue Nile and I think I will buy the engagement ring from them as well!","link":"http:\/\/www.resellerratings.com\/store\/BlueNile\/comment\/244831#comment244831","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BlueNile.jpg","store_name":"BlueNile","username":"cvonkleist","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very Good! I found the diamond search engine one of the best I\u0027ve seen. The education sections are more than enough to bring you up to speed on making a diamond purchase decision. I called them a couple of times and the people I talked to were always friendly and very knowledgeable. I must add that I was never put on the dreaded \u0027please hold for the ....\u0027 for more than 10 seconds. I am extremely satisfied and will be back.<br>KC<br>","link":"http:\/\/www.resellerratings.com\/store\/BlueNile\/comment\/308528#comment308528","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BlueNile.jpg","store_name":"BlueNile","username":"KCphoto","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Placed an order for custom made diamond earrings, they comfirmed immediately, gave me a shipping date. Order shipped 3 days later by Fedex and arrived exactly when they said it would. Was packaged professional and safely, with lots information included. The blue jewerly box was \u0022ok\u0022 but I wished they would give you an option for something nicer.","link":"http:\/\/www.resellerratings.com\/store\/BlueNile\/comment\/548439#comment548439","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BlueNile.jpg","store_name":"BlueNile","username":"bwave","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"<br>I\u0027ve been a fan of Blue Nile for a while now. I find the prices are very competitive, and the customer service is excellent. I recently had to order a replacement for a lost ring, and despite the fact it was ordered years ago, and I could not find the records, the customer service rep was able to dig up the old order, called me back very quickly and told me exactly what I needed to order a duplicate replacement. Everything ships fast, your status updates are frequent, and they\u0027ll call you with any difficulties.<br><br>I\u0027ll be buying there again.<br>","link":"http:\/\/www.resellerratings.com\/store\/BlueNile\/comment\/584329#comment584329","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BlueNile.jpg","store_name":"BlueNile","username":"Jon003","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Unbeatable price. Products are in great quality. Delivery was on time. Rings are exactly like what their photos show, and are just what we expected. Customer service was helpful and knowledgeable. Buying was easy and smooth. Overall I\u0027m more than pleased.","link":"http:\/\/www.resellerratings.com\/store\/BlueNile\/comment\/635729#comment635729","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BlueNile.jpg","store_name":"BlueNile","username":"DarthR2","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I recently purchased my girlfriends engagement ring from bluenile and I am very pleased with my entire experience. I was a bit hesitant to buy such an expensive item off of the internet without actually being able to see it, but I after receiving the item I can say that I am very impressed with both the quality and the price that I paid.<br><br>I did an extensive amoutn of research and bluenile had the best prices and also had great customer service. There were other online retailers out there that also offered competative price, but when I starting looking into reviews on their business there were complaints regarding their customer service and order delivery. After calling bluenile and talking to the their customer service staff my worries were immediately put to rest. The customer service agent was not only polite and helpful, but was genuinely just a good person. I could tell right away that Bluenile was just trying to make a quick dollar by selling you a budget ring. I could tell they valued my complete satisfaction and would do whatever they needed ensure that I was pleased with my product.<br><br>As I said, I was a pretty skeptical about purchasing expensive jewelry from an online jeweler, but now I am completely sold on Bluenile. I will purchase from them again and will reccommend them to all of my friends.","link":"http:\/\/www.resellerratings.com\/store\/BlueNile\/comment\/745737#comment745737","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BlueNile.jpg","store_name":"BlueNile","username":"Schnitz","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027m really stunned with the current reviews with Blue Nile.<br>My experience with them was top notch.<br><br>I was hesitant at first with buying an engagement ring online. So, I dug deep and researched their legitimacy. I found a lot of good stuff on them. Yes, there was some bad, but being as big as they are, you are going to run into that.<br><br>So I ordered the ring, and as promised, it was delivered on time.<br>I got all the proper paperwork and documentation on the ring.<br>Their 30 day money back guarantee made me comfortable enough to make the purchase.<br><br>I took the ring into a local jewelry story where I was able to test the diamond and look up the serial number that was laser inscribed on the girdle.<br>Everything passed with flying colors.<br>Even the jewelry story employees complimented on the quality of the diamond.<br><br>Through the purchasing process, the operators were extremely friendly and patient with the multitude of questions and concerns I had.<br><br>I feel I got a really good deal on the ring and can\u0027t wait to get down on one knee for my one true love with this gorgeous diamond. :-)","link":"http:\/\/www.resellerratings.com\/store\/BlueNile\/comment\/882998#comment882998","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BlueNile.jpg","store_name":"BlueNile","username":"scenedirector","rating":"5"}, "single");){kind=link}
"Great product. Love the ring. would love to purchase from bluenile.com again next time. "