We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
bingocameras.com

Consumer Electronics

No score yet. Write a review »
--/100 (6-month rating)
Bingo Cameras (founded by Richie Setta, a former employee of SonicCameras.com) is not a merchant member
Bingo Cameras (founded by Richie Setta, a former employee of SonicCameras.com) does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
 
 

All Customer Reviews (40)

sort by date, rating, likes

Rating 2/10 1/5
modified review posted Jun-02-2009

"This is a scam all the way. The sales person, who contacted me via telephone, told me that the HD camera I ordered did not capture in HD. I needed to upgrade the lens for an additional $1000.00. Wow, an HD camera that doesn't shoot in HD... who would of thought... Please be careful - if you gave your CC number call your credit card company!!!!"

Rating 2/10 1/5
modified review posted May-16-2009

"I did a web search and ordered a Nikon SB-900 for what seemed to be a too-good-to-be-true price. It was.

Placed the order on line. received several emails to call Bingo, to verify the purchase. Did that. Sales rep (didn't recall the name) told me to enjoy my purchase.

Two days later received another email from Bingo, asking me to call again. called. They wanted the confirmation number for the credit card now! (Didn't I submit that with the order?) Then the rep vigorously tried to get me to switch to a no-name flash that was "better" than the big Nikon. I demurred. He then told me it would ship in three to five weeks. Why? Backordered...

My next communication from Bingo was an email telling me my purchase had been cancelled. Let them tell their story in their own words:

"Unfortunately we are currently oversold on the item you have ordered, and it is currently on a backorder for 6-8 weeks. Therefore, your order has been canceled. Please note, your credit card has not been charged.

Your cancellation number is: BNGXXXX The email address that you provided to us has been added to our "Notify List" and we will notify you as soon as the product becomes available.

How Does Our "Notify List" Work? Once the product you ordered comes back in stock, we will email you to notify you that your item is back in stock. If you which to re-place your order you may do so by clicking on the link which will be in the email."

Bingo Camera are a bunch of scam-masters. Avoid."

Rating 2/10 1/5
modified review posted Mar-25-2009

"this is a scam. them eather have chinese lenses or they want an up sell. or sell you a different product.dont even think of doing busness wiyh then. there is not an adress on the web site. "

Rating 2/10 1/5
modified review posted Jun-24-2009

"I had an almost identical experience with Bingo Cameras. I placed my order on a Friday morning before getting on a plane. I wanted the Nikon 70-300 VR lens. The first thing the salesman tried to do was bait and switch to a Sigma lens, which was more expensive and, he claimed, better. I stuck with the Nikon.
Upon arriving at my destination, I found a voicemail from Marlene in accounting, asking me to call her back because there was a problem with my credit card. I tried her extension, with no luck. Finally, I called the so-called Customer Service extension, and talked with someone who very abruptly told me that my order for the Sigma lens had been canceled. I interrupted him to tell him that I had ordered the Nikon lens. He quickly said that the order for the Nikon lens had been canceled, and hung up.
At this point, I was starting to become suspicious, so I called back and dialed in the Sales extension. I started to tell the sales person what happened, when he told me to hold on, put me on hold, and connected me to a recording that told me that I was calling outside of normal business hours, and please call back, without telling what normal business hours are.
I waited until Monday and called back, first dialing Marlene's extension. No luck. I then tried the Customer Service number, and Marlene answered. I first established the problem...my delivery address and billing address were different. No problem. That was quickly fixed. Then I asked her about the priority shipping fee I had paid, and explained that I needed the lens by Wednesday and did not think I would get it in time, and also did not think I should have to pay additional to make sure I got it in time. She told me to hang on so she could connect me to Kevin, her supervisor.
Imagine my surprise when Kevin turned out to be the same schmuck I had spoken with on Friday! He said, "Yes, we talked on Friday and I told you that your order had been canceled." I started to tell him about my conversation with Marlene when he said, "I am her supervisor, so I am telling you that the order has been canceled." Since the charge already showed up on my bank statement, I gave it one last shot, since the lens was advertised at a great price. I told him that I was getting ready to upgrade my entire camera system and was prepared to spend several thousand dollars over the next year, but I was not happy with his idea of customer service. His response was, "What do you want me to say?" At this point, I figured that if I was having this much trouble spending my money with him, what sort of service could I expect if something went wrong. I finally told him, "Never mind, go ahead and cancel my order." His parting shot was, "I already told you that I did this," then he hung up on me.
Now, my concern is that he has my credit card number and address. Am I keeping a close eye on my bank account? You bet I am! I agree with the previous post. From now on, I will spend more and stick with established vendors. I remember a poster on a camera shop wall from many years ago. It said, "Never buy anything from a rude salesperson, no matter how much you want the item, and no matter how good a bargain it is."
Truer words were never written. Bingo Cameras will never get a penny of my money, and I will do what I can to warn fellow consumers not to waste their time or money dealing with people like this. DO NOT SHOP AT BINGO CAMERAS.
--
"

Rating 2/10 1/5
modified review posted Jun-02-2009

"I ordered lenses and paid for 3 day air shipping. Then I got email to call Bingo to confirm the order. I did and asked why I needed to call to confirm and the guy hung up on me. Called again and another guy told me that this part comes from Japan and it takes 3 weeks fro them to get it and then they would ship it in 3 days to me. I asked why they don't include such information on their website instead of misleading with shipping upgrades? He said he won't deal with me and he canceled the order and hung up...terrible, terrible people to deal with! don't buy from these crooks."

Rating 2/10 1/5
modified review posted May-21-2009

"Just as I thought. It's a scam.I called as told too and when I told them I did not need anything more then I ordered he said ok and hung up. Then about 3-hrs later I get a e-mail telling me my order was canceled because it's out of stock and will be for 6-8 weeks. SCAM!!! If it sounds to good to be true then most likely it is."

Rating 2/10 1/5
modified review posted Apr-03-2009

"this store is not reliable. I bought a D60 camera and soon they say to me that they do not have the model, and that I must buy another one by a nongood price.
They do not buy with this people!
"

modified review This review was modified by rafaelbless on April 14 2009 06:33:26 AM
Rating 2/10 1/5
modified review posted Jul-30-2009

"I ordered a Canon G10. Original price was great at $389. Called to confirm internet order and not knowing any better, I was talked into purchasing a "long life" battery and "rapid" charger. When I received the camera it had the original battery and charger enclosed. Called the company and explained the I was sent the stock equipment. Someone named "Ralph" insisted that his company deals directly with the manufacturer and the items sent to me were indeed what was described. I called Canon USA and asked them if they sell a "long life" battery and rapid charger and I was told no. Called Bingo Cameras and told them that they scammed me and I wanted the difference credited back to my account and they told me that Canon USA didn't know what they were talking about because the deal directly with the manufacturer (Japan). When I decided to send the camera back for a refund, I was going to be charged over $160 "restocking" fee. I ended up keeping the camera because I was on a cross-country road trip. Just chalking this one as a learning experience....If it sounds too good to be true, it probably is. If I new someone who lived in NJ I'd have them pay this company a visit. DO NOT BUY FROM THIS COMPANY!!!!! "

modified review This review was modified by dbltapm on July 31 2009 07:32:23 PM
Rating 2/10 1/5
modified review posted Jul-01-2009

"Advertised Canon 50D for $424. US warranty. Equipment ordered for $1200 was not equipment shipped for $1686. When I called, was placed on hold for 20 minutes, then cut off. 8 times. Only after I called my credit card company did they respond. GET EVERYTHING IN WRITING VIA EMAILS FROM THESE PEOPLE. EVERYTHING. Return address, return authorization #, EVERYTHING.
With the help of my credit card co. I lost only $60 bucks for return shipping and insurance.
Customer service avoid the truth, are arrogant, and try to intimidate.
I am almost 62 years old. These are the worst people I have ever dealt with. "

Rating 2/10 1/5
modified review posted Nov-09-2009

"I made 2 sep purchaces/camera body/camera lense.I was told to call verify purchase, I did then was told the lense i wanted didn't work well with my camera body, needed to upgrade to a better nikon lense, so i agreed. I then tried to find the nikon lense i upgrded to on the internet,no where to be found. Found out it was a sigma lense ? I called and told them i didn't want it and they said it was to late that it already shipped.Even though i called before the item shipped.(phone record and ups record) Then got an email saying the camera body i ordered was 8 weeks delaid so they cancelled my order on the camera body.Also they removed my original order for the nikon lense in my account and never put in the order for the sigma lense in my account,gee i wonder why? obvious now they didn't want a paper trail of there switch. Please inform the New York Attorney Generals office this place is running a scam operation,they need to be shut down.And I want all my money back. "

modified review This review was modified by bingoscam on November 09 2009 11:44:22 AM
 
See all Merchant Members »
wall street journal logo