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Bad customer service
"They shorted me a $5.99 brass gas valve. Then said they sent it, even though I ordered 3 parts and got 2! So I guess they think a $5.99 part is more valuable than then a customer! Ok with me, I recomended gasbike.net. "
Beware Dont buy there Hub Kit
"The brake fell apart aftet the first ride and I had to take it to a shop to get repared. They also say the kit doesnt need a locking hub nut qhich is a lie. I will be filing a suit against them to try to get my money back. "
"I am quite dissatisfied with trying to get an upper motor mount for one of the 49 cc mini bikes.the mount broke after 2 weeks. I have been trying , no waiting, for 3 weeks for a mount that has been promised 2 day express mail. Every time I call, it is the same old story...sorry...we will get it right out!! Not too happy with them at this point."
"I've been a long time bikeberry customer. They have always shipped quickly and have shipped me quality parts. Be afraid of fly by night outfits on ebay or amazon, I've bought a couple from them and when I had problems there was no one to answer questions or take care of the issue. Bikeberry always took care of any product questions and warranty issues. Top notch!"
"I have purchased a few things from this business...a diy motorized bicycle kit, and then an upgraded cdi and spare parts...customer service is pretty good,, prices are average. everything has shipped out within 24 hours and delivered promptly, they have tutorial videos on youtube which are extremely helpful..."