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RatingsRating
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3516 Nostrand Ave
    • Contact: support@bigdaddyappliance.com
    • Phone: 718-513-2157
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

10 Customer Reviews

Rating 2/10
1/5
modified review posted

"I ordered a dehumidifier online on Nov. 30. I received a confirmation e-mail that day. The confirmation didn't say anything about the item being on backorder. Two weeks later, I called to find out the status of the order. The person who answered the phone stated that the item was on backorder and probably wouldn't be shipped until another 4 or 5 weeks. I told her that they should inform customers when items are on backorder. I then cancelled the order. Ridiculous."



Rating 10/10
5/5
modified review posted

"Excellent job. Prompt, free delivery."


Rating 10/10
5/5
modified review posted

"LOVE THESE GUYS!!! THE CUSTOMER SERVICE IS SO HELPFUL AND THEY DELIVERED MY FREEZER EXACTLY WHEN ANNOUNCED! I WILL DEFINITELY SHOP AGAIN! "


Rating 2/10
1/5
modified review posted

"my appliance was never received. I was not notified about my appliance being out of stock or being discontinued until 3 weeks after I placed my order. I was able to place another other order with a merchant with my appliance in stock today.
I would have rather have like been able to place this new order sooner. thank you.



"

modified review This review was modified by jyaffee on March 13 2013 06:29:15 PM

Rating 2/10
1/5
modified review posted

"I placed an online order for a freezer, two weeks ago. I received a confirmation email with an order confirmation number. However, the freezer never arrived. I made numerous phone calls to the customer service number on their website (718-513-1396) but only got voice mail, never a person. I left many voice mails: no-one called back. I sent many emails to their customer service mailing address: zero response. Beware: these guys are a scam. Now I will have to block my credit card because of this, just in the middle of Christmas shopping."

modified review This review was modified by acacia2 on December 16 2012 08:14:23 PM

Rating 4/10
2/5
modified review posted

"poor,Product ordered was not available after 2-3 days.Had to go elsewhere."


Rating 10/10
5/5
modified review posted

"Wonderful experience! Simple, fast, easy! "


Rating 2/10
1/5
modified review posted

"After making the purchase, it could not be complete until someone from the store could contact me which took over 3 day to happen. at that point i had no money for the product since this was very discouraging/trust about the company and its purchasing policy."


Rating 10/10
5/5
modified review posted

"I'm still in SHOCK about Big Daddy Appliance! Super Great Prices & Super Fast Delivery to my door!
I can forget the major places like Home Depot, Lowes, ect...if I am ever in need of anything...I will be shopping at Big Daddy Appliance 1st.


"


Rating 10/10
5/5
modified review posted

"Wow great customer service and fast shipping.......will shop again!
"


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