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Ratings Rating
Full Rating Profile
  • Rating 7.50/10 4 reviews

    7.50 / 100
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  • BigBadToyStore contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 4 Customer Reviews

Rating 10/10
5/5
modified review posted

"Item as described, good packaging and quick shipping. Will buy from again."




Rating 2/10
1/5
modified review posted

"This place has really gone downhill in the last couple of years. Higher than correct shipping fees and terrible packing skills on top of that. They have the mouthful of excuses that always seem to be an attempt to stick you with the item they sent you. You would figure the attempt to charge you nearly double the correct fee for shipping would help in returning their mistakes, sadly they make you pay for it and not refund you for the trouble they caused you. When buying anything used they seem to give it a high grade, but what you receive is nothing close to what they consider the condition of the item is in. I actually got sick of them before and had to contact the BBB on them. They resolved the issue somewhat, but sad to say they started up their nonsense about 2 months after the last issue. So in summary, too much for shipping with terrible packing skills leading to more damage to the item along with a bunch of sorry excuses from their worthless staff."


MattMOfDoom's Avatar
Sydney Australia
Rating 10/10
5/5
modified review posted

"Excellent. Purchased several collector items from them, shipped relatively quickly. Goods exactly as described and in excellent condition."


Rating 10/10
5/5
modified review posted

"I've ordered a bunch of stuff from BigBadToyStore over the last couple of years, and it's always been an epic pleasure to do business with them. Their pre-order system is great: you're not charged until they receive the items and their pile of loot feature allows you to horde items to ship later and save on shipping. Finally, their packaging is amazing and godlike as well... sometimes it's so beautiful you don't even want to unpack your items."



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