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RatingsRating
Store InformationStore Info
Full Rating Profile
Beyond StoresCoupons
  • Beyond Stores Beyond Stores Elite Status
    • Address: 5400 S University Drive #406
    • Contact: support@beyondstores.com
    • Phone: 888-349-6096
    • Customer Support: 888-349-6096
    • Business Hours: Sun-Sat 8am-5pm
    • Fax: 866-266-5094

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.93/10 6.93/10
    Chance of future purchase: Rating 4.40/10 4.40/10
    Shipping & packaging: Rating 3.90/10 3.90/10
    Customer service: Rating 4.55/10 4.55/10
    Return/Replacement policy: Rating 5.38/10 5.38/10

296 Customer Reviews

Rating 2/10
1/5
modified review posted

"I do not recommend ordering from Beyond Stores.com. I ordered a chair ($430.00) which I thought was coming from Florida to Md. and was told if not 100% satisfied, it could be returned. The chair was shipped 4 weeks later from California and was extremely uncomfortable, therefore I had to return. They provided me a shipping label and the item was picked up. 3 weeks later, I get a credit for the return of only $203.00. I JUST PAID $227.00 TOWARDS AN ITEM I DO NOT HAVE. My suggestion is to NEVER purchase an item from company. IT WILL COST YOU!!!"


Rating 10/10
5/5
modified review posted

"I am very pleased with the customer service at beyond Stores. I ordered a coffee table. The screws were rusty. I called and after a week Manufacture send the wrong screws. Then Beyond Stores offered 3 options. One was if I find the screws myself they give me $75 refund. We had to search around but finally we found it in specialty store. During the whole time all the representatives were professional and helpful. One negative thing I have to say that if you don't like your item, it would cost you too much to return it specially if it is a large item; restocking fee and shipping both ways. So make sure you want what you order. I don't like their return policy, and next time will think twice before I order from them. But I really like their Make An Offer feature. I could get some discount from it. But you have to respond to them very quickly. Overall I was happy with the quality and service from this online store."


Rating 10/10
5/5
modified review posted

"The customer service was excellent"


Rating 2/10
1/5
modified review posted

"I still have not received this item, i see it has been shipped but the tracking address doesn't seem to correspond with the one I sent you, pls look into this and advise.

Avril Ward
"


Rating 10/10
5/5
modified review posted

"bought this beautiful canope bed for my granddaughter and couldn't be happier!"


Rating 10/10
5/5
modified review posted

"My items were delivered in great condition. I love the 2 desks but a little discouraged w/the wedge. I was expecting l-shaped. But overall happy and I would recommend this 3 piece desk set to friends"


Rating 8/10
4/5
modified review posted

"Everything is excellent except with BeyondStores we always have 50$ of broker fees on top of the custom fees. It makes it really expensive to order from BeyondStores. Ordering online from US resellers always have custom fees of course but only BeyondStores have these extra broker fees so we order only when we can't find the item we want anywhere else."


Rating 10/10
5/5
modified review posted

"received on time and In good condition"


Rating 10/10
5/5
modified review posted

"Delivered on the date scheduled, and everything came in perfect condition! "


Rating 10/10
5/5
modified review posted

"Pieces arrived in perfect condition. There was a shipping delay from the date originally given for the backordered item to return to stock, but that is to be expected when product is out of stock and restocking from overseas."


Rating 10/10
5/5
modified review posted

"Furniture was well-packed, arrived on schedule and just as nice as pictured."


Rating 2/10
1/5
modified review posted

"My clock was broken and I didn't realize until I had thrown out all of the packing materials. So now I have a broken clock."


Rating 10/10
5/5
modified review posted

"AMAZING SERVICE .... THE PRODUCT WAS EXACTLY AS I WISHED.... PROCESS TIME WAS VERY REASONABLE....THANKS"


Rating 10/10
5/5
modified review posted

"Easy to work with, prompt delivery. I just love my new dining set!!"


Rating 10/10
5/5
modified review posted

"Quick delivery and quality product "


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Beyond Stores is a merchant member
Beyond Stores participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.