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Store InformationStore Info
Full Rating Profile
Beyond StoresCoupons
  • Beyond Stores Beyond Stores Elite Status
    • Address: 5400 S University Drive #406
    • Contact: support@beyondstores.com
    • Phone: 888-349-6096
    • Customer Support: 888-349-6096
    • Business Hours: Sun-Sat 8am-5pm
    • Fax: 866-266-5094

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.08/10 7.08/10
    Chance of future purchase: Rating 4.86/10 4.86/10
    Shipping & packaging: Rating 4.19/10 4.19/10
    Customer service: Rating 4.48/10 4.48/10
    Return/Replacement policy: Rating 5.97/10 5.97/10

293 Customer Reviews

Rating 2/10
1/5
modified review posted

"I still have not received this item, i see it has been shipped but the tracking address doesn't seem to correspond with the one I sent you, pls look into this and advise.

Avril Ward
"


Rating 10/10
5/5
modified review posted

"bought this beautiful canope bed for my granddaughter and couldn't be happier!"


Rating 10/10
5/5
modified review posted

"My items were delivered in great condition. I love the 2 desks but a little discouraged w/the wedge. I was expecting l-shaped. But overall happy and I would recommend this 3 piece desk set to friends"


Rating 8/10
4/5
modified review posted

"Everything is excellent except with BeyondStores we always have 50$ of broker fees on top of the custom fees. It makes it really expensive to order from BeyondStores. Ordering online from US resellers always have custom fees of course but only BeyondStores have these extra broker fees so we order only when we can't find the item we want anywhere else."


Rating 10/10
5/5
modified review posted

"received on time and In good condition"


Rating 10/10
5/5
modified review posted

"Delivered on the date scheduled, and everything came in perfect condition! "


Rating 10/10
5/5
modified review posted

"Pieces arrived in perfect condition. There was a shipping delay from the date originally given for the backordered item to return to stock, but that is to be expected when product is out of stock and restocking from overseas."


Rating 10/10
5/5
modified review posted

"Furniture was well-packed, arrived on schedule and just as nice as pictured."


Rating 2/10
1/5
modified review posted

"My clock was broken and I didn't realize until I had thrown out all of the packing materials. So now I have a broken clock."


Rating 10/10
5/5
modified review posted

"AMAZING SERVICE .... THE PRODUCT WAS EXACTLY AS I WISHED.... PROCESS TIME WAS VERY REASONABLE....THANKS"


Rating 10/10
5/5
modified review posted

"Easy to work with, prompt delivery. I just love my new dining set!!"


Rating 10/10
5/5
modified review posted

"Quick delivery and quality product "


Rating 4/10
2/5
modified review posted

"Only after purchasing the item online I was informed that it was back ordered and I ended up waiting about a month before receiving the item. Other sites let their customers know in advance if something is back ordered along with expected day of delivery. "

modified review Rep reply posted Mar-04-2015

BeyondIsaac, Beyond Stores rep has responded

“When an order order is placed and sent to the manufacturer's warehouse, the product is in stock.

Being a web based company, orders are not only processed manually by our order entry department, but virtually as well.

This causes a constant fluctuation in inventory. Inventory is checked when orders are entered but we do not know the prior orders requesting the same product. We apologize for any inconvenience this may have caused.”


Rating 10/10
5/5
modified review posted

"Good value, packed well, and arrived as expected."


Rating 8/10
4/5
modified review posted

"The bed frames I bought look great, the packaging was very good, nothing was damaged. I'm happy with my purchase. I was mislead a bit about timing - customer service said I should have my delivery it within 8 business days, and I planned accordingly. It took longer to be delivered, and the shipment was sent no signature required, which should never happen with an order of this size and value. I had to stay home an entire work day so that FedEx wouldn't just leave it at my buildings entrance. Thanks though, overall I'm happy. "


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