We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
Beyond StoresCoupons
    • Address: 5400 S University Drive #406
    • Contact: support@beyondstores.com
    • Phone: 888-349-6096
    • Customer Support: 888-349-6096
    • Business Hours: Sun-Sat 8am-5pm
    • Fax: 866-266-5094

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.79/10 6.79/10
    Chance of future purchase: Rating 3.56/10 3.56/10
    Shipping & packaging: Rating 3.20/10 3.20/10
    Customer service: Rating 3.80/10 3.80/10
    Return/Replacement policy: Rating 4.22/10 4.22/10

187 Customer Reviews

Rating 10/10
5/5
modified review posted

"I am happy with my purchase"


Rating 2/10
1/5
modified review posted

"I ordered a Manhattan Closet from Beyond Stores and its taken 2 months to ship not to mention the horrible customer service I received when I called several times to find out where my closet is. They gave me the run around and told me they would have someone call me back . Never happened. They are the worst online store i've dealt with. Don't buy from here unless you want to regret it!"


Rating 10/10
5/5
modified review posted

"Beyond Stores has excellent customer service. They have been working with me on replacement mirrors that were broken during shipping. I have always received prompt and courteous replies. Most of my contact has been via emails. I have spoken by phone with Allen and Nick. They were very professional and helpful. I highly recommend Beyond Stores. "


Rating 10/10
5/5
modified review posted

"Overall, I am very satisfied with the products and customer service I received. The end table and coffee table were exactly as described. One item arrived damaged, but it was promptly replaced. I was hesitant to order because of some of the negative reviews, but I believe they are unfounded, as my experience was professional in all aspects. I could not be more pleased with the customer service or the products. I would DEFINITELY order from Beyond Stores again, and I recommend them to others. "


Rating 8/10
4/5
modified review posted

"The table that I ordered was supposedly in stock. After I placed the order, I was informed that it was not in stock. Beyond Stores did apologize for this, but I was disappointed that my ordered did not arrive until after the holidays."


Rating 2/10
1/5
modified review posted

"If you want to return an item you have to pay shipping to and from the seller plus a 20% restocking fee which comes out to be almost what the item cost. Beware of this seller since the price seems lower but you pay in the end....."


Rating 4/10
2/5
modified review posted

"Confusion on tracking number and slow reply on getting details of my shipment"


Rating 8/10
4/5
modified review posted

"My product had some problems but the customer service was impeccable! !! They were quick and courteous. Definitely the best customer service I have received in a long time especially from an online company! "


Rating 8/10
4/5
modified review posted

"somewhat satisified, took longer than hoped"


Rating 10/10
5/5
modified review posted

"I am very satisfied. The nightstand arrived within 10 days after the order was processed. There were no scratches and easy to assemble the glass top on top. The color complements my guest bedroom and I am very happy with the purchase."


Rating 6/10
3/5
modified review posted

"My merchandise arrived with some damage, and I did not receive a response to my e-mail regarding the damage. "


Rating 4/10
2/5
modified review posted

"We ordered our bed December 4th and were told it would be delivered well before Christmas as it was our daughters present. Well it wasn't and then we were told if we wanted it before the New Year, that we would have to drive to FedEx (an hour away) and pick it up ourselves...which we did. We even had to borrow a vehicle big enough to fit it in. "


Rating 10/10
5/5
modified review posted

"Loved the product. Just what I wanted."


Rating 10/10
5/5
modified review posted

"Very nice table. We are very happy who the product."


Rating 10/10
5/5
modified review posted

"I was somewhat concerned by the reviews that I had read about Beyond Stores as they said it took a long time and the shipping company was terrible. The item I purchased was $130 cheaper at Beyond Stores so I decided to give it a try. The item came quickly and was delivered by FedEx and excellently packed. Item was exactly what I expected."


Beyond Stores is a Merchant Member! Learn more

Beyond Stores is a merchant member
Beyond Stores participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,909 merchant members.