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RatingsRating
Store InformationStore Info
Full Rating Profile
Beyond StoresCoupons
    • Address: 5400 S University Drive #406
    • Contact: support@beyondstores.com
    • Phone: 888-349-6096
    • Customer Support: 888-349-6096
    • Business Hours: Sun-Sat 8am-5pm
    • Fax: 866-266-5094

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.75/10 5.75/10
    Chance of future purchase: Rating 2.95/10 2.95/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: Rating 3.33/10 3.33/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

60 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great. I received a cute desk and hutch."


Rating 4/10
2/5
modified review posted

"Received an email a week later saying it was not in stock and would be in stock a month later however they still charged me! Still don't have what I purchased but not happy with the item being out of stock and it not stating that and not having the option to decline buying."


Rating 10/10
5/5
modified review posted

"I will be doing business with you people again/ i am very happy with my purchase. Thanks again."


Rating 2/10
1/5
modified review posted

"After I paid my order was cancelled. I had to contact the merchant since I wasn't given any reason and was told they couldn't complete my order even though it was supposedly in stock. This place sucks. STAY AWAY"


Rating 10/10
5/5
modified review posted

"Very modern chic looking chairs. Ordered a set of 4 last year and they are holding up well so I ordered another 4."


Rating 10/10
5/5
modified review posted

"Transaction was very smooth. Coffee table was shipped when indicated. Received quickly which I loved!!! Would purchase from again."


Rating 2/10
1/5
modified review posted

"Beware of return policy -roundtrip shipping and restocking fees."


Rating 10/10
5/5
modified review posted

"The beds are perfect, exactly as pictured and delivered on time!"


Rating 10/10
5/5
modified review posted

"I ordered a bar stool. The stool was drop shipped from the factory. While the box was in good condition there was a problem with factory defects. Communication and follow up with Beyond Stores was EXCELLENT. They went right to work resolving this problem and I received the new stool in short order. It was perfect. On top of that, theirs was the best price on the net and no shipping charge. Their Customer Service Reps are very helpful and friendly and I am very impressed with the communications I have receive from them - even after the shipment arrived. Thank you Beyond Stores for taking care of me. "


Rating 2/10
1/5
modified review posted

"They weren't able to fill my order. The states that the manufacturer wasn't making them anymore. However, that is not true bc other stores are able to get my product "


Rating 2/10
1/5
modified review posted

"Very bad customer service. Cancelled my order without any explaination. Will never shop again from here again. Amazon is a way to go. Alot cheaper and better products. Thanks for nothing beyond. "

modified review Rep reply posted Oct-27-2014

BeyondIsaac, Beyond Stores rep has responded

“I am sorry to hear about your poor experience, please call us on 888-349-6096 and we will be happy to help.”


Rating 2/10
1/5
modified review posted

"PRODUCT HASN'T SHIPPED!!! ORDER LOST?!"


Rating 8/10
4/5
modified review posted

"Delivery took a little longer than expected but was received within three weeks and no damage to package. Happy with purchase. "


Rating 10/10
5/5
modified review posted

"Product price is great. Shipping was on time. Seller provided prompt shipping info and follow up.
"


Rating 10/10
5/5
modified review posted

"I also would have liked a tracking number notification"


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Beyond Stores is a merchant member
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