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Stores > Beyond Stores

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Beyond Stores Beyond Stores Elite Status
    • Address: 5400 S University Drive #406
    • Contact: support@beyondstores.com
    • Phone: 888-349-6096
    • Customer Support: 888-349-6096
    • Business Hours: Sun-Sat 8am-5pm
    • Fax: 866-266-5094

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.17/10 4.17/10
    Chance of future purchase: Rating 4.17/10 4.17/10
    Shipping & packaging: Rating 4.17/10 4.17/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: 0.00/10

658 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-09

Best of all!

"Great product with the best price anywhere and excellent service. 1 glass top got broke in transit and they immediately replaced it with no issues. "


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Verified Customer
Rating 10/10
5/5
2016-04-09

prompt

"I ordered a bed and the item arrived on time and in great condition. Thank you"


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Verified Customer
Rating 10/10
5/5
2016-04-06

Above and Beyond from Beyond Stores

"From phone conversation to delivery service was excellent. Loved the ability to make an offer to lower the furniture prices. Products amazing."


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Verified Customer
Rating 10/10
5/5
2016-04-05

Well done!

"Beyond Stores had the best price and the best description of the furniture that was purchased."


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Verified Customer
Rating 10/10
5/5
2016-04-05

Great first time experience with Beyond Stores

"Delivered on time. Packaged extermely well, wonderful coffee table. "


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Verified Customer
Rating 10/10
5/5
2016-04-05

Sittin' Pretty in Our New Mac Olso Recliners

"Brought 2 fabric Mac Olso Recliners to replace 2 old-fashion recliners that were way too big for our small living space. Purchased from Beyond Stores for a great price. Shipping was expedient and efficient. Products arrived well packaged, without damage. Hubby and I love these recliners! They are wonderful to relax in and we love the swivel. We are very happy with the product and Beyond Stores and recommend them highly."


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Verified Customer
Rating 10/10
5/5
2016-04-05

Very Happy!

"I'm completely satisfied with my purchase of the American Drew Tribeca Étagère Pier. The price, the fast delivery, the quality and condition of the furniture was excellent! I would definitely purchase from Beyond stores again."


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Verified Customer
Rating 10/10
5/5
2016-04-05

"Service ... Beyond (other) Stores"

"Dear Beyond Stores,

I was searching for a specific area rug, specific size, style, subject (Elephants) ... I found it at "Beyond Stores", but it unavailable at the particular moment, Beyond Stores contacted me very quickly, I purchased it, it was delivered as promised and left safely on my front porch ... Outstanding Service & Beautiful Rug !! I'll be shopping with you again in the future ... Sincerely, Rog
"


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Verified Customer
Rating 2/10
1/5
2016-04-05

Damaged goods

"Everything went well until the item arrived "damaged"
So it was put back on the truck and sent back.
"


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Verified Customer
Rating 10/10
5/5
2016-04-05

Very happy!

"Great price, great service, great product and great delivery!
I will come back.
"


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Verified Customer
Rating 10/10
5/5
2016-04-05

Fast, Fine, and Fabulous

"My order was shipped quickly. The correspondence regarding my order was prompt and helpful. My order arrived in perfect condition. As for the price, it was fabulous!"


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Verified Customer
Rating 8/10
4/5
2016-04-05

Great price for a known product

"Shipping was fast. Box arrived damaged (slight damage to contents, but repairable). Manufacturer did not do the best at packaging for multiple means of shipping.....boat from China, truck to warehouse, shipping company to me."


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Verified Customer
Rating 10/10
5/5
2016-04-05

Excellent service!

"Quick help placing the exact right order over the phone. Very helpful and cheerful. A breath of fresh air in today's lackluster customer service experiences."


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Verified Customer
Rating 10/10
5/5
2016-02-27

BEYOND BEYOND !

"
Your salesman did for us in minuets and got us the extra parts we needed to complete our order ! It seemed that the other two or three places we tried just didnt want our business . You would have thought that the first place we ordered from would have wanted to correct the order they screwed up to begin with ! Sorry Sears but you blew it again ! Oh did i say Sears ! lol
thanks again to Beyond

yours truly Dave and Becky O !
"


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Verified Customer
Rating 4/10
2/5
2016-02-25

Damaged / Previously Returned Merchandise

"One of the two boxes containing the stools was damaged and the metal was scratched, although simple touch up paint did the trick. However, BOTH boxes were obviously returned by previous customers. The hardware package was opened and taped and did not contain all the necessary washers. This necessitated a trip to the local hardware store to buy additional washers. It didn't cost me much but it was a major hassle. Both boxes were not repackaged properly in that the securing foam that protects the stool was snapped, and in some cases, just stuffed back in the box. At the end of the day everything works right, the odd shaped/colored washers that do not match are mostly hidden and the scratches are barely noticeable. However, I expected more."

Rep reply posted Feb-28-2016

BeyondIsaac, Beyond Stores rep has responded

“I'm very sorry to hear about your poor experience. Please give us a call at 888-349-6096 and we will be happy to assist!”


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Beyond Stores participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,610 merchant members.