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"Bought a 6 piece dinette from Beyond Stores. Took over 2 weeks to get it. One chair was defective. Took another MONTH to get that replaced with numerous emails and phone calls. Eventually I had to get angry for them to rectify the problem and expedite me replacement parts. Should not have taken that. Will probably not order from them again."
"I ordered a 7 piece bedroom furniture set from BeyondStores.com and is very satisfied with their service and selections. David was very helpful on my initial order answering any questions and concerns I had. They were very responsive from the day I ordered which included updates on shipment status. What amazed me even more was the support I got afterwards. When the furniture arrived, I found that one of the dressers received was slightly different than the other furniture. I brought up my concerns to them and they (Steve) immediately contacted the manufacturer to reship dresser. I will update further in the reviews once I get the 2nd dresser.I was a bit hesitant at purchasing such a large furniture set from an online store at first. But after my experience with them, I would not hesitate purchasing from them again in the future. The support I got was better than dealing with a local retailer. Definitely will recommend to my friends and family. "
"I find there products good quality and fast service.the clothes and shoes fit true too size and there customer service is very good"
"Easy to shop website, the set was delivered on time and came perfectly wrapped. Customer support was great!"
"Arrived on time as promised. Would order again!"
"My very first time ever ordering furniture online. 11/2 years ago I saw this beautiful bedroom suit in a furniture book. My husband and I had not had a new bedroom suit in over 26 years. It took me that 11/2 years to get that bedroom set which I found at Beyond Stores. From my very first contact with customer service, I received prompt, kind, assistance from a young lady named Julia. One of the things I really appreciated was that whenever I had a question or issue, Julia was the one who made herself available to answer all my concerns. Because I had never saw this furniture in person, I had a lot of anxiety, but Julia was right there. She returned every call ASAP and was very helpful and knowledgable from start to finish. Once the bedroom suite arrived, one piece was damaged during shipping. I notified Beyond Stores and was contacted by a gentlman by the name of Steve within 24 hours. Within the next 24 hours Steve resolved my issue and had a replacement piece already on its way. I must say, I have never received such excellent service in all my years of being a consumer. Thank you Julia and Steve, you have a customer for life. Not only was my bedroom suite of awesome quality and more beautiful than the picture I fell in love with 11/2 years ago; but your attention, speed, and kindness that you gave me, spoke volumes to your company's COMMITTMENT and quality to service your customers. I just brought a brand new home and in time plan to furnish every room, no doubt I will be ordering every room from you. Once again thank you for a awesome buying experience."
"Was hesitant to make such a large purchase online. Spoke with customer service rep who was very helpful with my order. I had multiple emails giving me status updates and tracking information. Once received the item was as described. Thank you BEYOND Stores for making everything so simple."
"Thank you! Delivered on time as promised. Much appreciated."
"I love modern style. I've purchased king bed from Ludlow collection by Modloft. The bed is fantastic. Great deal. I received the bed withing a week. The bed came in three boxes. Packaging was outstanding. I have experience in buying much more expensive items and they weren't packed as well. Very simple to assemble, took me about one hour. I am very impressed with the way it looks. Ultra modern and very clean. Just what I like. Looking forward to buy more stuff from Beyond Stores. Customer service is great and prices are fantastic. Very happy w/ this purchase. This is my bed - http://www.beyondstores.com/modloft-ludlow-platform-bed-in-wenge-and-dusty-grey-mlft-md317-wen.html Don't be jealous :D"
"Ordered a new dining set. Boxes came a bit dented but the items inside were in great condition. Directions were missing so i contacted BEYOND Stores. One hour later, they emailed me the instructions. Great experience. Would order again. "
"A pleasure to deal with Beyond Stores. Order a bedroom set which arrived in 3.5 weeks without a problem. Had been dissatisfied with one of their online competitors so I was a little cynical about how this would work out. My fears were without merit; they were very nice to deal with. Would definitely use them again."
"The merchandise arrived and was exactly as described. The price was as good or better than any where else. Loved shopping online. I was able to see alot of choices and shop when I wanted. They did as promised.I would use them again."
"ordered a dining room set. was a bit cheaper than the same elsewhere. took 2 weeks to get here which is a bit longer than I expected, but looks good."
"I could not be more satified with the Beyond Stores Customer Service Team along with being the low cost provider. I had a TV stand delivered to my Mother's apartment and unfortunately the corner was damaged through the shipping process. I was concerned because I was not on site upon delivery and my Mother signed and excepted the box. I called Beyond Stores and spoke with a Customer Service Represenative. I sent them a picture of the damaged corner with a brief explanation. Not only were they courteous and understanding but shipped another one out the very next day. From the first phone call to the second phone call and some emails in between...a top notch company who cares and communicates with their clients. I give them a 6 star rating out of 5!!! I HIGHLY recommend this company. "
"First time bought furniture online. Was a little worried that I'd be disappointed in the look or quality of a bed (Modloft). It is NY gift for my husband. Just because it was priced well I decided to give it a try. And now I am thrilled to have it- what a great buy! Was delivered really fast, quality is outstanding, very modern look and easy to assemble. My husband and I are very happy. Thank you so much!"
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