Apparel & Jewelry
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"I received my shoes in a timely manner. They were packaged with minimal excess which is a nice change from most online retailers. I would purchase from Beyond The Rack again in the future."
"Easy ordering, easy tracking orders, easy returns. Great shipping rates. Awesome stuff. "
"Beyond the Rack sells good products , we have good brands at low prices. However , the shipping process is too long , you cannot really planify to wear the clothes you want for a party... it is something that it can review but all the rest is good!"
"My first experience with BTR and I'm discouraged from doing so again. I ordered two iPhone cases. First issue: I checked the status of the orders two weeks after I placed the order and status did not change...it was still "pending" or something that. I am used to seeing progressive status like: order received, order placed, order leaving werehouse, order shipped, but nothing like this...it was vagueSecond issue: a week or so later, as I happened to check my bank account, I noticed that I received a refund from BTR. I did not get an email or notification that one of the iphone cases had been canceled. I had to check BTR's website to find out the reason (unavailable).Third issue: over 3 weeks later, I still had not received the second case...status was still pending. IN THE MEANTIME, the first item that was canceled was back on the sale event and available for purchase. I did not want to go through the trouble ordering it only to have it canceled again. And I'm still not sure why it was canceled to begin with.Finally, the second case arrived...nearly FIVE weeks later!Though I hesitate to go through BTR again, I did like the quality and cost of the second iPhone case to give them another chance. If I go through a similar experience the second time around, the cost of the products will not be worth the bad service."
"3 of our orders were not the standard size so these are a bit big & i will be returning stuff in the mail. i hope that i will not be charged shipping as I am a valued customer. Thank you. "
"I have yet to receive my order:( I have not been pleased so far, despite ordering over $500.00 worth of merchandise."
"Easy to order, great pricing, good quality, shipped on scheduleI'm happy!"
"The quality of the fabric of the dresses I received was not satisfying."
"Seems to take a long time for items to be shipped now!! Then when they are shipped they sit at the post office for a week sometimes before they are in transit!! The last few items I have purchased are up to a week past the delivery date when they finally arrive!! I don't usually order things that are gifts since the chance of them not being here on time seems to be very great lately!! I do enjoy shopping on Beyond The Rack just wish things didn't take so long to arrive!!"
"I am happy that BTR kept me informed all the time. "
"Only problem was late delivery...Boots I ordered in March arrived in May. Oh well, will wear next winter."
"Loved my purchase, very quick delivery"
"the last that i ordered (rack black ) one piece was broken and the box of it was opened"
"Amazing service and quick!!!"
"Bonjour, je n<ai pas recu encore les sandales a coral mais j ai recu les deux autres acticles. Tous mes acticles jusqu a maintenant ont ete en parfaite condition lorsque je les recois et je suis tres satisfaite.Merci.Line Audet"
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