Apparel & Jewelry
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"have not received an update or the item. too long since the order has been placed.J"
"I like BTR's variety and good price!"
"I am very pleased with my purchase and the quality of the product. I received my order within the time period that was quoted.Thanks for the great service. I look forward to my future purchases.Brendolyn"
"Nothing has arrived for me. Do you need further information from me? I'd hate to think that you took my money and not sent the product."
"Some times size run small."
"I purchased a 1000ct King bed sheet set and the quality was that of a 300ct sheet set. Completely misleading. I sent my comments into customer service and they replied with a reminder that because i took my sheet set out of the package I was ineligible for a return. I was not asking for a return, I just wanted them to know that what the item they are selling is horrid and that they are completely misleading the buyers. The worst customer service, ever!"
"Pkg arrivedin tact and is working on my mattress. No problems"
"While I realize that I did not spend alot of money on my bed in a bag - i found the quality very poor on the bedspread, lots of lumpy stitching that I had to remove. It looks like the tension on the sewing machine was not set properly. I had to remove several stitches and re sew on my own machine. I would not order from that company again.Service from beyond the rack was very good. always kept me informed of shipping dates etc.. too bad the product was so inferior. i did not return item as i repaired it myself"
"I find the merchandise is very good, lots of variety, prices are excellent, Get for people like myself and others where its is a 4 hour drive to the closets city. The only little problem is the ship dates but now that you have stated estimated ship dates Great!That was the other item I found them was some what of pain , but I will state that I think the follow up by a phone is very important to customer. thank you for think of us."
"great stuff , good price but your shipping fee is too expensive. i know i could get free shipping right after but some times i only want to purchase 1 item at $15.00 + shipping = 26.00 so your item at 15.00 is no longer a good deal,,:-( "
"Item was just as expected & for a great price."
"two of the glasses i ordered were broken. Poorely packedged."
"the item was ordered four weeks ago. Never rec'd a confirmation. Got a call two weeks ago that the item would be shipped in three weeks. If this was the case when I placed the order, it would be nice to advise customers when they place an order of the significant delay. Very disappointing. "
"One of the item I bought was out of stock and I was informed quite a few days later - meanwhile I could have picked another bargain on the internet for a similar item. Delivery took a LONG time... weeks after the order."
"Delivery dates continually revised on some items, items out of stock, time between order being placed and reciept of item was well beyond original date given"
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