Beyond The Rack Reviews - beyondtherack.com Ratings at ResellerRatings

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beyondtherack.com

Apparel & Jewelry

Rating 7.43/10 17,323 reviews

7.43/100
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Beyond The Rack participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,973 merchant members.
 

All Customer Reviews (17,323)


Rating 4/10 2/5
modified review posted May-21-2013

"have not received an update or the item. too long since the order has been placed.
J"

Rating 10/10 5/5
modified review posted May-21-2013

"I like BTR's variety and good price!"

Rating 10/10 5/5
modified review posted May-21-2013

"I am very pleased with my purchase and the quality of the product. I received my order within the time period that was quoted.
Thanks for the great service. I look forward to my future purchases.

Brendolyn"

Rating 2/10 1/5
modified review posted May-21-2013

"Nothing has arrived for me. Do you need further information from me? I'd hate to think that you took my money and not sent the product."

Rating 8/10 4/5
modified review posted May-21-2013

"Some times size run small."

Rating 2/10 1/5
modified review posted May-21-2013

"I purchased a 1000ct King bed sheet set and the quality was that of a 300ct sheet set. Completely misleading. I sent my comments into customer service and they replied with a reminder that because i took my sheet set out of the package I was ineligible for a return. I was not asking for a return, I just wanted them to know that what the item they are selling is horrid and that they are completely misleading the buyers. The worst customer service, ever!"

Rating 10/10 5/5
modified review posted May-21-2013

"Pkg arrivedin tact and is working on my mattress. No problems"

Rating 8/10 4/5
modified review posted May-21-2013

"While I realize that I did not spend alot of money on my bed in a bag - i found the quality very poor on the bedspread, lots of lumpy stitching that I had to remove. It looks like the tension on the sewing machine was not set properly. I had to remove several stitches and re sew on my own machine. I would not order from that company again.
Service from beyond the rack was very good. always kept me informed of shipping dates etc.. too bad the product was so inferior. i did not return item as i repaired it myself"

Rating 8/10 4/5
modified review posted May-21-2013

"I find the merchandise is very good, lots of variety, prices are excellent, Get for people like myself and others where its is a 4 hour drive to the closets city. The only little problem is the ship dates but now that you have stated estimated ship dates Great!That was the other item I found them was some what of pain , but I will state that I think the follow up by a phone is very important to customer. thank you for think of us."

Rating 8/10 4/5
modified review posted May-21-2013

"great stuff , good price but your shipping fee is too expensive. i know i could get free shipping right after but some times i only want to purchase 1 item at $15.00 + shipping = 26.00 so your item at 15.00 is no longer a good deal,,:-( "

Rating 10/10 5/5
modified review posted May-21-2013

"Item was just as expected & for a great price."

Rating 8/10 4/5
modified review posted May-21-2013

"two of the glasses i ordered were broken. Poorely packedged."

Rating 2/10 1/5
modified review posted May-21-2013

"the item was ordered four weeks ago. Never rec'd a confirmation. Got a call two weeks ago that the item would be shipped in three weeks. If this was the case when I placed the order, it would be nice to advise customers when they place an order of the significant delay. Very disappointing. "

Rating 8/10 4/5
modified review posted May-21-2013

"One of the item I bought was out of stock and I was informed quite a few days later - meanwhile I could have picked another bargain on the internet for a similar item. Delivery took a LONG time... weeks after the order."

Rating 4/10 2/5
modified review posted May-21-2013

"Delivery dates continually revised on some items, items out of stock, time between order being placed and reciept of item was well beyond original date given"

 
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