Beyond The Rack Reviews - beyondtherack.com Ratings at ResellerRatings

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beyondtherack.com

Apparel & Jewelry

Rating 7.32/10 19,307 reviews

7.32/100
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All Customer Reviews (19,307)


Rating 8/10 4/5
modified review posted Jun-12-2013

"Overall - i love the service and products. There have been several times when my item is not available and I receive a credit instead. Otherwise, the items received have been great!"

Rating 8/10 4/5
modified review posted Jun-12-2013

"CSR at BTR is quick and effective. The length of delivery however, is another story, which I understand BTR is working on. Don't know if it's Canada Post or BTR, but sure hope this improves."

Rating 10/10 5/5
modified review posted Jun-12-2013

"great price, fast delivery, quality product"

Rating 4/10 2/5
modified review posted Jun-12-2013

"-long delivery time
-pillows are quite hard and uncomfortable. The hardness factor was not mentioned in the description"

Rating 10/10 5/5
modified review posted Jun-12-2013

"Have made a number of purchases and am always pleased with the quality of goods and services provided. One item was returned because item did not meet my decor requirements re colour and length. The return of the item and the adjustment made to my account was fast and efficient. I had no difficulty respending the returned amount (lol). "

Rating 6/10 3/5
modified review posted Jun-12-2013

"I ordered lots of Ipone 5 charges and they break after couple uses. I ordered desk for my daughter which came demaged and took forever to get the refund as up today didnt get the full refund back."

Rating 10/10 5/5
modified review posted Jun-12-2013

"Love there cloths.. Lots to choose from.."

Rating 4/10 2/5
modified review posted Jun-12-2013

"Returns are costly. You have to pay for return shipping and they'll only give credit (no refund), and then you have to pay shipping again to use the credit."

Rating 4/10 2/5
modified review posted Jun-12-2013

"I was not pleased with delivery time, order was placed May 13th & delivered June 12th. I was pleased with the prompt reply and helpful information I received from Customer Service."

Rating 4/10 2/5
modified review posted Jun-12-2013

"Order took too long to be delivered."

Rating 10/10 5/5
modified review posted Jun-12-2013

"It was worth it. Good deal, got to me in a timely manner. The tracking information was helpful, I hate when places don't offer that. Would order from them again. "

Rating 4/10 2/5
modified review posted Jun-12-2013

"I did not receive all together, and the last stuff is taking longer each week"

Rating 10/10 5/5
modified review posted Jun-12-2013

"J'ai commandé à plusieurs reprises et je suis très satisfaite du service et les délais de livraison sont respectés. Je recommande BTR à tout mon entourage... Merci"

Rating 2/10 1/5
modified review posted Jun-12-2013

"Very slow processing and delivery. This order has not been delivered yet, a month or so later! "

Rating 10/10 5/5
modified review posted Jun-12-2013

"Service from Beyond the Rack was exceptional as they continiously kept you updated as to when your order was arriving. You never had to contact them and all items ordered were received within the provided times.

Thanks for the great service."

 
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