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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3223 N San Fernando Rd
    • Contact: info@beyondskin.com
    • Phone: 800-704-7580
    • Customer Support: 800-704-7580
    • Business Hours: M-F 9a - 5p (PST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • option not available Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: Rating 1.25/10 1.25/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

581 Customer Reviews

Rating 10/10
5/5
modified review posted

"Prompt, packaged well.. Sales frequent to enable purchases"


Rating 8/10
4/5
modified review posted

"Would have been the MOST satisfied if products came faster. I only order when I am ALL out so waiting was a problem. I will order from them again though. Everyone deserves a second chance "


Rating 10/10
5/5
modified review posted

"I was satisfied with the products and the speed in which they arrived."


Rating 10/10
5/5
modified review posted

"Great prices on the very same product you get at the Derm's office"


Rating 8/10
4/5
modified review posted

"I was promised a 10 percent discount but it didn't show up before placing the order."


Rating 10/10
5/5
modified review posted

"I reordered the same 3 products and the rep was able to pull up my previous order to speed up the process making it a very smooth and pleasant experience"


Rating 4/10
2/5
modified review posted

"First time I placed an order they got it wrong and I had to send an item back for replacement. Second time, they sent me someone else's order and I had to send THAT back. Third time ... they sent me two unsealed products, and one had leaked and the other had no package insert. I am becoming extremely concerned. "


Rating 10/10
5/5
modified review posted

"Have always loved ordering with Derm Store & now ya 'll"


Rating 10/10
5/5
modified review posted

"On time at a good price. Free Shipping!!!"


Rating 10/10
5/5
modified review posted

"Excellent & prompt service!"


Rating 10/10
5/5
modified review posted

"very user friendly sight and product arrived quickly."


Rating 10/10
5/5
modified review posted

"order was filled and delivered quickl."


Rating 2/10
1/5
modified review posted

"placed an order with BeyondSkin.com on July 17th and paid through PayPal. I checked my bank and my PayPal account and the payment went through immediately. After a few days I noticed that I had not received an email confirmation so I contacted BeyondSkin and the email I received back said they where unable to process the order due to lack of funds -this is after my bank account had been deducted of the funds to pay for the order. I sent them proof of payment and still did not hear from them for three days on the matter, in fact I had to contact them again. What I got was an Oh I am sorry the order is being processed and I should receive it in three days. This was poor customer service, at the least they should have overnight the product instead of USPS, they should have addressed this issue immediately after showing proof of payment or here is another idea send the customer a coupon for their inconvenience due to BeyondSkin error in the ordering process -this excustomer will not be shopping with BeyondSkin again"


Rating 10/10
5/5
modified review posted

"A little trouble with the web site, but was assisted by very courteous gentleman and we successfully completed the order."


Rating 10/10
5/5
modified review posted

"The people who answer the help line are fantastic when I need them. The site is easy to use and very nice to look at it. One of the best designed"


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BeyondSkin.com is a merchant member
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