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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3223 N San Fernando Rd
    • Contact: info@beyondskin.com
    • Phone: 800-704-7580
    • Customer Support: 800-704-7580
    • Business Hours: M-F 9a - 5p (PST)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • option not available Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

574 Customer Reviews

Rating 10/10
5/5
modified review posted

"Have always loved ordering with Derm Store & now ya 'll"


Rating 10/10
5/5
modified review posted

"On time at a good price. Free Shipping!!!"


Rating 10/10
5/5
modified review posted

"Excellent & prompt service!"


Rating 10/10
5/5
modified review posted

"very user friendly sight and product arrived quickly."


Rating 10/10
5/5
modified review posted

"order was filled and delivered quickl."


Rating 2/10
1/5
modified review posted

"placed an order with BeyondSkin.com on July 17th and paid through PayPal. I checked my bank and my PayPal account and the payment went through immediately. After a few days I noticed that I had not received an email confirmation so I contacted BeyondSkin and the email I received back said they where unable to process the order due to lack of funds -this is after my bank account had been deducted of the funds to pay for the order. I sent them proof of payment and still did not hear from them for three days on the matter, in fact I had to contact them again. What I got was an Oh I am sorry the order is being processed and I should receive it in three days. This was poor customer service, at the least they should have overnight the product instead of USPS, they should have addressed this issue immediately after showing proof of payment or here is another idea send the customer a coupon for their inconvenience due to BeyondSkin error in the ordering process -this excustomer will not be shopping with BeyondSkin again"


Rating 10/10
5/5
modified review posted

"A little trouble with the web site, but was assisted by very courteous gentleman and we successfully completed the order."


Rating 10/10
5/5
modified review posted

"The people who answer the help line are fantastic when I need them. The site is easy to use and very nice to look at it. One of the best designed"


Rating 4/10
2/5
modified review posted

"I kept getting the discount code beyond15 for 15% off but the code absolutely wouldn't work - said it was no longer valid. Two days later I get the same mailer and discount code in my mailbox. Phone call didn't work because it was the weekend and they are closed. There's only so much time I can devote to ordering skin products. Ticks me of they are advertising discount codes that don't work and no support after business hours 5 days a week. Got my products but only ordered half. Never had a problem when it was Dermshop."


Rating 10/10
5/5
modified review posted

"Product arrived in timely fashion and was correct. "


Rating 10/10
5/5
modified review posted

"Very fast shipping!!! Best quality."


Rating 10/10
5/5
modified review posted

"I received my product quickly. The site was very easy to navigate with great pricing. I will definitely order from here again!"


Rating 10/10
5/5
modified review posted

"Excellent service, received the merch expedichisly."


Rating 8/10
4/5
modified review posted

"Always a good experience, but they ship to the wrong address."


Rating 10/10
5/5
modified review posted

"Order filled quickly & efficiently!"


BeyondSkin.com is a Merchant Member! Learn more

BeyondSkin.com is a merchant member
BeyondSkin.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,846 merchant members.