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Stores > Between the Satin Sheets
  • Between the Sat Between the Satin Sheets Elite Status
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    • option not available UPS Ground
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    • checkmark icon Online Ordering
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.64/10 9.64/10
    Chance of future purchase: Rating 9.81/10 9.81/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Between the Satin Sheets by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-04

Njoy your njoy toys

"The ordering was quite difficult, but the customer service made up for the confusion by staying up on the order. The quality of the njoy brand is unbeatable, but the price was unbeatable! Would order again anytime!!"


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Verified Customer
Rating 10/10
5/5
2017-09-23

review

"Great service at a reasonable price"


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Verified Customer
Rating 10/10
5/5
2017-09-21

experience

"easy ordering and fast deliverey."


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Verified Customer
Rating 10/10
5/5
2017-09-20

"I will do business with you again!"


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Verified Customer
Rating 10/10
5/5
2017-09-12

Amazing

"Got the njoy pure wand. Arrived quickly and in perfect, brand new condition. "


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Verified Customer
Rating 10/10
5/5
2017-09-09

great

"everything arrived on time, the toy was as expected and works great"


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Verified Customer
Rating 2/10
1/5
2017-09-08

Still Haven't Received My Order!

"I still haven't received my order! I've tried to contact the seller twice and have not heard from them. Absolutely terrible service. If I don't hear from them this week I will be demanding a refund. They have a chance to make this right. If not, I will never order from them again. "

Rep reply posted Sep-11-2017

A rep from Between the Satin Sheets, btsatinsheets, has responded

“Hello,

We are so sorry for this inconvenience on the back-ordered item. We have reached out to you via e-mail with an update.


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Verified Customer
Rating 8/10
4/5
2017-08-27

I received what I ordered on time.

"The goal of any online ordering experience is getting what is described, undamaged and on time. That is exactly what happened!"


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Verified Customer
Rating 4/10
2/5
2017-08-25

Fast shipping; poor customer service response.

"I ordered a Bella Spare parts Harness and it got to me quite quickly which is great! But it's the wrong size so I requested a replacement. It's been almost a week with no response - I emailed and called, heard nothing back. I will reorder the right size from someone else at this rate and not give BTSS any more money. I will gladly amend my review if they honor their replacement guarantee because right now they are not supporting it."

Rep reply posted Sep-11-2017

A rep from Between the Satin Sheets, btsatinsheets, has responded

“Hello,
We apologize for the inconvenience on sizing. We have reached out to you via e-mail about a replacement.”


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Verified Customer
Rating 10/10
5/5
2017-08-13

Great product at a Great price!

"The product was great and the pricing was extremely reasonable. The shipping was very quick. The return policy is unbeatable!"


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Verified Customer
Rating 10/10
5/5
2017-08-13

Easy, hassle free ordering

"Great website. Easy, hassle free ordering. "


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Verified Customer
Rating 10/10
5/5
2017-08-06

Awesome!

"Thank you! It was well recieved!"


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Verified Customer
Rating 10/10
5/5
2017-08-03

Great Purchase

"A very satisfied customer here."


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Verified Customer
Rating 10/10
5/5
2017-07-24

NJOY PURE WAND

"I am a gay man this really hits the P SPOT.I will be buying a njoy pure plug possibly the big one, the diameter sounds like this will keep a smile on my face, when i take long walks"


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Verified Customer
Rating 10/10
5/5
2017-07-14

Terrific products prices, & service

"I love doing business with Between the Satin Sheets. I've made several purchases from them, and have been 100% satisfied. I definitely look forward to doing more business with them."


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Between the Satin Sheets is a merchant member
Between the Satin Sheets participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,441 merchant members.