Betterbidders.com Reviews - betterbidders.com Ratings at ResellerRatings

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betterbidders.com
Rating 8.90/10 45 reviews

8.90/100
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Betterbidders.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (45)


Rating 10/10 5/5
modified review posted Jun-04-2013

"This company is excellent to work with, especially with our random needs, changes, updates, and other issues. They handled our order this year and last year with flawless product, service, and delivery time. Definitely will recommend them! "

Rating 10/10 5/5
modified review posted Jun-04-2013

"Even when an order was put in with less turn around time than usual, they got everything to us before our event."

Rating 8/10 4/5
modified review posted May-22-2013

"John did a great job in helping us expedite the process and get a creative idea in hand in a timely manner! "

Rating 10/10 5/5
modified review posted May-21-2013

"My experience with Better bidders was excellent. The paddles and label we created for the back were exactly as we had hoped. Our logo looked good and the paddles were substantial, even though we went with a less expensive one. We will be able to reuse them for many years so it was a good investment. Turn around time was outstanding. Highly recommend and we will use them again."

Rating 2/10 1/5
modified review posted May-21-2013

"We called six weeks before our event. No one ever responded to confirm our order. We emailed and called several times. When we finally did get someone on the phone, he played back our message while we were on the phone but said he didn't get the message.

We finally received the paddles the day before our event. I will not likely use this vendor or recommend his company to anyone."

modified review reply posted May-21-2013
BetterBidders's Avatar
BetterBidders, Betterbidders.com rep has responded

“Thank you for your repeat business over the years. In the future please be sure to speak to someone and finalize an order before presuming an order has been placed. We can't adequately support our customers if they just leave a voicemail expecting an order to have been entered for them. During our most busy times the onus is on our customers to ensure we've properly recorded their need for paddles.
I'm glad we're here to replace paddles that go missing in our customer's paddle sets. Even though your order was for just 5 paddles, we treat every order with the same level of importance. I'm sorry this year there were issues; we wish you the best of luck--”

Rating 10/10 5/5
modified review posted May-21-2013

"Betterbidders does beautiful work.
They are quick and so reliable.
I would not use any other company for these types of products and I am a repeat customer for years.

"

Rating 10/10 5/5
modified review posted May-10-2013

"Extremely professional. Provided samples, customized our order, and delivered on a timely basis. Have used for many years, and still very happy."

Rating 10/10 5/5
modified review posted May-10-2013

"The owner John was a pleasure to deal with. He was efficient, helpful, and very knowledgeable. I would use this vendor again."

Rating 10/10 5/5
modified review posted May-10-2013

"Great product. Friendly people."

Rating 8/10 4/5
modified review posted May-08-2013

"We have used BetterBidders many times in the past, and they have been great. The only downside to the quality product is the sometimes sporadic and unreliable communication. Perhaps insufficient number of staff on hand to process the volume of requests? Other than that, we were please with the paddles we ordered."

Rating 10/10 5/5
modified review posted May-07-2013

"Service was fast, efficient and customer friendly. Couldn't ask for more!"

Rating 8/10 4/5
modified review posted Apr-24-2013

"I had a good experience with betterbidders. My school asked for an extremely difficult order with a quick turn around time, and they delivered. When one of the paddle shapes wasn't quite what we had hoped for, betterbidders redid the paddles with no hassle. We would definitely work with them again."

Rating 10/10 5/5
modified review posted Apr-12-2013

"We have used Better Bidders for our annual gala auction for many years. He is professional, helpful, understanding of nonprofit budget needs and reliable. The only time we've experienced an issue was a change to art/etc., and he was very prompt in assisting us with corrections. We highly recommend Better Bidders. Thanks!"

Rating 8/10 4/5
modified review posted Apr-10-2013

"very friendly service. didn't get our dates right and we had to expedite our shipping (with additional costs) in order to meet our event schedule.
Otherwise, a great product."

Rating 10/10 5/5
modified review posted Apr-09-2013

"My recent experience with Betterbidders was a pleasant one. My past order information was easily retrieved which made my shopping experience a smooth one. I was also offered a way to save our school some money."

 
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