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317 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","store_rating":"2.83","total_reviews":"317"}, "store");)
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posted May-24-2013 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Hello! I ordered the book more than four months ago. It was not delivered. I wrote to support repeatedly, they promised to return the money, but still have not returned. I paid by credit card. What to do? Could anybody help me?","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/2914231#comment2914231","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"LesnoyKot","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am INCREDIBLY pleased with my purchase from Better World Books. I'm an inner city music teacher and have been scrounging up teacher manuals over the past few months since the district is too broke to buy me materials. I found the newest edition of the Silver Burdett Making Music series for K, 1 and 2 (I already found 3, 4 and 5 elsewhere) for under $16! THAT'S UNHEARD OF. They're in spectacular condition-some bends in the spiral spine but for how much they cost, I can't believe how nice they are. They did originally send me the wrong book instead of the K teacher manual, but after inquiring on facebook, I heard back immediately, they found the book I ordered, shipped it right away and allowed me to keep the book sent by mistake (the 5th grade resource book so I can definitely use it). LOVE LOVE LOVE LOVE LOVE LOVE LOVE!!!!!! ","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/2643359#comment2643359","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"cellopitmello","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a book from them on Abebooks, they didn't had it. Apparently they didn't removed it from their listing when it was purchased. But they informed me of this only two days after the order, when it was already marked as "Shipped" on Abebooks. I was hugely disappointed.","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/2571079#comment2571079","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"VBBorn","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Zamawia?am u nich ksi??ki, ale mia?am problem z zam\u00f3wieniem. Dostawa si? przeci?ga?a i niestety nie dosta?am ksi??ki w terminie. ","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/2404699#comment2404699","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"Kratka54","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company is NOT a Charity. Their REAL goal is to get college students and other people to donate their used textbooks and other books so they can resell them FOR THEIR OWN PROFIT. They may send a few books to some foreign countries, but it by no means the nicest books they collect --just what they don't need for themselves because the books are outdated or not in demand, etc.. <br><br>It would be better to donate books to a booksale raising money for a worthy cause than to donate to Better World Books. The collection bins are extremely misleading... the books students put in there are being used as a collection bin to get things to sell on ebay, amazon, abebooks, etc. for FOR PROFIT BUSINESS. Same with THRIFT BOOKS or the READING TREE BINS. Just because something says "DONATE" on it, does NOT mean your donation is going to a charity. ","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/2379725#comment2379725","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"mrsruby","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This site is great. I bought 9 books for around $30. The books are not in perfect condition obviously (they are used) but they are still in very good condition. I had actually put in the wrong shipping address and did not notice until after I placed the order. I emailed them and the very next morning they had replied and corrected my shipping address. I placed two orders, one day apart, and received both orders six days later. Not only does this site offer affordable books, but it is for a good cause. I'm not sure what happened with the previous reviews, but I had an excellent experience with BWB and encourage anyone to give them a try. Most books also had free shipping and I actually found a coupon online that gave me a 10% discount if I bought 2 or more books. Great site with a great purpose.","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/2296395#comment2296395","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"rgarza311","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered two books and received only one. I don\u0027t think I\u0027ll be getting it, because it\u0027s been half a year since I placed my order. The reviews speak for themselves (and I wish I had read them before ordering from BW Books). Obviously, this place has horrible service, and you\u0027re risking it if you order from them.","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/2198525#comment2198525","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"x3giiina","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"After purchasing a book from them on Amazon, I was told that it was unavailable and my order was cancelled.","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/2165917#comment2165917","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"ktbuyer","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was hugely disappointed in this site. I used it as it had the cheapest deal on a book which was quite pricey. I didn\u0027t have my item until TWO MONTHS LATER. Couldn\u0027t believe it. Not just that, the books pages had some defect and stick together and each page has to be unpeeled, which I don\u0027t think was normal for the book at all. It was gold binded on the edges, but something was not right with how the pages stuck together. It pays to not always choose the cheapest place to get a book. The places I\u0027ve gotten books the cheapest, I always have to wait weeks. Never again going to use this site. ","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/2039171#comment2039171","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"dreamer92","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"A little over three weeks ago I ordered a book from Better World Books. They advertise that they ship your order the next day after receiving it. Twenty days after placing the order with them I am still waiting for my books. Now they are telling me that since I just paid for regular shipping that it could take a month for me to receive what I paid for. I do not recommend this place. I will be surprise if I ever get what I paid for.","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/1976845#comment1976845","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"delling4","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered this book on 9\/16\/2012---bought it...didn\u0027t rent it...still don\u0027t have it on 9\/26\/2012. If I am totally desperate (as I was)...I would buy it somewhere else...read reviews...didn\u0027t want to buy it here, but was not available anywhere else...use this place as a last resort!!! ","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/1915317#comment1915317","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"carolp1230","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The book we ordered\/received from Better World was graded \u2018Acceptable\u2019, yet two pages were completely torn, and one was missing (out of only 61 total). It was ex-library, which information was not in the description, and although I received an email saying that it had been shipped, it was a week later before it actually arrived. Because we needed some of the info contained in the book, we felt it wasn\u0027t right to send it back, or ask for a refund, although it would be great to find out what is on the missing page - it is right in the middle of the critical data pages.<br>Needless to say, we will not be buying from Better World Books in the future.","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/1908013#comment1908013","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"Stagesouth60","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a text book for a computer class from Better World Books and all I received in the mail was literally two tab pages from that book! and they proceeded to tell me that unfortunately I would have to incur the shipping costs if I wanted to return the cardboard! I am incredibly displeased with what I have received from them. This is false advertising and I strongly recommend that you do not order your books from them! Use amazon or any other of the dime a dozen textbook websites! ","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/1832837#comment1832837","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"Beleon15","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I just wanted to say THANK-YOU to Better World Books! I\u0027m about to go into university and wanted low-cost textbooks since my family isn\u0027t the most financially stable, and that\u0027s what I got! I was actually paranoid about ordering them so close to the beginning of the school year since I\u0027m moving to a city 6 hours away, but I got them right in time! They\u0027re also in amaszing condition for being in \u0022good\u0022 condition- there was only a few highlights in my physics book! Hopefully I can get the other textbooks I need soon at a lower-cost on their website. Their free-shipping policy is amazing! I definitely reccommend them for the poor university student!","link":"http:\/\/www.resellerratings.com\/store\/Better_World_Books\/review\/1755092#comment1755092","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Better_World_Books.jpg","store_name":"Better World Books","username":"ATzahristos","rating":"5"}, "single");){kind=link}
"Their phony website guarantees a no-questions-asked return policy.
They sent the wrong book. After 4 emails back and forth with Customer Care Mike, it turns out the onus is on me - because:
“So sorry, we stock by ISBN number, and we sent you the correct ISBN number. That's what you ordered, too bad,” says Mike, putting the blame on me.
So I pointed out that I ordered a book TITLE not an ISBN number! And the title they sent was wrong!
And I pointed out the ad on their website, which I ordered from, which shows the actual title I ordered, which they acknowledged on their order form.
After that I heard nothing more from Customer Care Mike.
By the way, I bought several other books from them in the same order. They were rated “good condition” on their website but they were “fair” to “poor” condition at best. Phony company.
"