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"This was a terrible experience. The first order we received was someone else's order, so I called to get our correct order and found out it was never even produced. I'm told I will have the correct ones by tomorrow. After about 5 business days I finally call and find out that they STILL HAVEN'T BEEN PRODUCED. I finally just got them 3 weeks after ordering. We did not even have them for the event I'd ordered them for. "
"Best name badges made it quick and easy to order badges for my company. Their customer service is top notch. I was helped by a gentleman named Anthony and I highly recommend this site! "
"Very satisfied with my experience. Randy was my customer service representative and he was very pleasant, efficient, and knowledgeable.I needed my order rushed, and they seemed to have no issues with this request. I placed my order on a Friday, and they managed to deliver Saturday. I did have to cover the FedEx Saturday delivery as an extra cost, but that's not a surprise. Otherwise they had no rush fees at all.The quality of the badges were top notch.Overall, I highly recommend Best Name Badges."
"Incredibly disappointed. Website brags 1-day production and when I called customer service to verify shipment THREE DAYS LATER, my order had not even be produced! In a panic, I called right away and an apathetic customer service representative notified me that it is on average SEVEN business days for production. What happened to one day production?Proofs were approved on 7/3 and the order did not ship until 7/10. Badges were guaranteed by my representative to arrive by 7/11 so I opted not to add expedited shipping. Great advice. My order is now late and would still be waiting in queue if I had not called numerous times to babysit the vendor. Moral of the story: IF YOU ARE IN A RUSH, DO NOT USE THIS VENDOR."
"What drew me to this site was the ability to expedite orders. We were having an extremely important event for our office and realized that there had been some name and position changes on our current badges. Ordering was easy. I expressed my NEED to have them on a certain day and paid two day expedited shipping. I called the day before I needed them to check on the order, found that they had not been shipped and offered to pay for overnight shipping. I was told I would be invoiced for the difference and that the badges would be shipped.When our FedEx delivery was made without the badges, I called to check the status. There was a $5 difference in cost, which I was never sent a message about, and the badges didn't ship because of it. No email, no call, just no delivery. Now, I am leaving to my event without nametags. I was given a refund. I cannot attest to the quality of the product because I never received them. All I can say is that I would not recommend using this company if you truly need something in a hurry."
"Best Name Badges offers a great product and outstanding customer service. We contacted them for a rush order, the deadline for which I thought would be impossible to meet. Low and behold, the order was ready within one day. Excellent communication and great product from start to finish! Thank you Best Name Badges!"
"It was like Christmas morning's anticipation when opening the package with our name badges in them. We all gasped in excitement when they were revealed! Fantastic customer service and product!"
"Best Name Badges did a great job on my "Mommys Group" name tags. I needed about 20 name tags on a budget and Mark walked me through the whole experience. He made the changes I asked for and was patient while I looked around for better pricing. They were produced in about 2 days and arrived 3 days later, in plenty of time for our first meeting of the new year."
"What impressed me the most about Best Name Badges (in addition to the great prices) is that from the very beginning, we experienced excellent customer service from Best Name Badges. They helped us set up the design layout of our name badges and were very attentive throughout the whole ordering process. I was very surprised by the amount of individual attention they gave us, especially since our order was really small - only 6 or 7 name badges in total. I will definitely order from them again in the future."
"Did not get items on time even though the they promised we'll get them on time for the meeting. They arrived next day."
"Mark Kuiper rocks! I had to order 11 name badges very quickly on Monday and needed them by Friday. The badges have arrived at my desk today, Thursday! Now of course it helped that Best already had previous art work, but I am very impressed with how they expedited my order so fast. I will definitely use them again."
"After getting lousy customer service and multiple misspellings of names from our local badge company, I searched the Internet and found Best Name Badges. The communication from my customer service rep, Shannon Mullings, was outstanding in every way. The badges look fantastic, the turnaround was very quick, and the new customer discount and free shipping was unexpected. I have already placed our second order! Thank you so much!"
"Mark did an awesome job on my name tags! Exactly what I wanted and on time. Can't ask for better service than that. "
"An easy process, fast results! Great Quality. thanks so much!"
"I was very pleased overall with the customer service at Best Name Badges. The badges were reasonably priced, the turn around time was very impressive, and the quality exceeded our expectations. Would highly recommend Best Name Badges. Our organization will be using their services in the future."