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"Their electronic form did not pick up that the state was missing on my order. They charged me and put the order in limbo and never contacted me to tell me there was a problem with my order even though they sent me an email confirming my order and telling me it would arrive in 3-5 business days. I had to contact them several times just to get them to correct my order and ship the product. altogether took them 16 days to finally get my order shipped and I still haven't received it yet."
"Good value, promptly delivered."
"Great product, fast shipping!"
"Best Elk antlers is the only Company that carries the sliced elk antlers that my dog absolutely loves. The prices that some pet stores charge for the halved antlers are outragiously high and you onl get one. At Bestelkantlers.com they are sold many different ways at a fair price. Thank you BestElkAntlers."
"Dogs Love them. Much bigger antler than at local pet stores. Thanks"
"Super easy checkout, saved money just by ordering, received the antlers within a couple of days and most importantly my dogs are loving the antlers!"
"Spoke with customer support regarding shipment and representative never returned my call. Ordered 2 pkgs for our dogs & there were discrepancies in sizes of large slipt antlers. One bag only contained 4 & they were smaller than the other bag which contained 5. I took pictures & sent an email of variance of sizes. The customer service representative I spoke to never returned my call after I sent the email & didn't seem concerned. "
"The antlers are high quality!!! Very impressed. "
"quick deliver & excellent packing"
"I bought 13 antlers and 3/13 were quite small and thin. I did call customer service, however, and the situation is in the middle of a resolution."
"I guess I did not read the site well enough to understand the types of product they are selling. Not at all what I expected, contacted company, they asked for a picture of product received along with something (ruler) to show the size, done by me and response was yes, this is what you ordered. I will never order from them again."
"The antlers that I received were old and white, and splintered and chipped when I gave one to my dog (lack of splintering is the appeal of these expensive antlers!). The customer service that I received when attempting to contact them regarding this issue was poor. No one ever apologized for the poor quality of the products, the slow response of a customer service rep, or for the inconvenience. I had to contact them multiple times prior to receiving the return information. Still waiting for my refund for the bones that I returned. Unhappy and will not use this business again."
"easy to maneuver site and fair prices on a great product. I thank you and my 2 goldens woooffff at ya"
"My dogs love this product. I have 3 dogs and the antlers are a wonderful product for all."
"I've been very pleased with my Best Elk Antlers experiences. I've purchased elk antler fillets from them and my dogs love them. I will continue to order through them. Free shipping on most orders and super fast delivery. "
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