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Stores > Best Price Electronics
  • Best Price Elec

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    • ADDRESS
      11204
    •  
    • BUSINESS HOURS
      10:00am - 7:00pm Mon-Thur 10:00am - 4:00pm Friday Closed Sat 10:00am - 5:00pm Sunday
      GENERAL PHONE
      877-204-2807
      FAX
      n/a
    • SUPPORT EMAIL
      cs@BestPriceElectronics.com
      SUPPORT PHONE
      877-204-2807

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Best Price Electronics by clicking a star below.
Rating 2/10
1/5
2011-11-22

"I just want to point out that www.best-price-electronics.co.uk has absoulutely nothing to do with www.bestpriceelectronics.com.

Chris Cheverst
Owner and MD of www.best-price-electronics.co.uk
"

+ Read user comments


Rating 2/10
1/5
2011-11-22

"Best Price Electronics are thieves. They sold me a gray market Nikon D7000, even though their website guarantees US made products unless otherwise noted (it wasn't noted). The camera stopped working and I had to send it to Best Price to get fixed. They sent it back - not only NOT FIXED, but they stole the battery ($60). I've tried to call repeatedly and they just hang up on me. DON'T MAKE THE SAME MISTAKE AS ME - STAY AWAY FROM THESE UNETHICAL THIEVES!!!"


Rating 2/10
1/5
2011-10-27

"They sold me a Nikon D7000 5 months ago without telling me that it was a gray market version. It now needs repairs, but there is no US warranty and the Nikon Service Center will not fix it. I am searching for someone who can do the repair work but will obviously be forced to pay for the repairs. Best Price Electronics has not bothered to respond to my complaint. Do not trust them! Bruce, Palo Alto, CA. "


Rating 2/10
1/5
2011-10-05

"Horrible experience!! What a fraud.. They lied about sending my purchase using UPS. They used USPS and it has been over 2 months since I have purcased my product and have not received yet. Canada custom reversed the item (it's just a camera!) and returned to the sender after 1 1/2 months. I called them a number of times but their customer service is quite rude and ignorant (ie. hanging up the call in the middle of the conversations). I am tired of dealing with the customer service & I want my money back!"


Rating 2/10
1/5
2011-09-30

"they sell gray market without any discussion or notice that they will ship other then factory supported merchandise. When a problem arises they are slow to respond and even worse impossible to get a phone to answer. I have found them to be less then honest and hard to determine what is being done with the camera body they are supposed to be fixing or replacing. I purchased a Nikon from them and Nikon clearly will not support or fix their gray market equipment and now can not find what has happened to my camera. Hard to trust them in the future."


Rating 2/10
1/5
2011-09-10

"This company is a fraudulent one!! Don't order from them!!! I've found this website from doing research about them because i have had similar experience. I actually ordered from amazon with them being the third party seller. I was attracted also because of their price. Just like the other people experience. Yep, no tracking number either. Thankfully I ordered through amazon because they have the a-z gaurantee program. So I will get my money back on Monday. Well after the third time of e-mailing them about a tracking number on a $1860 purchase I get a response stating that they will send me one the next day. Nope it never happened. I e-mailed them again 3 more times for a week! Still no response until this day. Amazon is investigating them. If I don't receive my package by Monday, I will be getting a refund. "


Rating 8/10
4/5
2011-08-07

"Overall, everything went well with my order. I ordered a Nikon lens for an excellent price over Memorial Day weekend. On May 31st (the next business day), someone from BP verified my identity at my work number (I left that number as a contact). I called them back June 1 and was told my order was shipped. I received the camera lens on June 3rd. It wasn't gray market; it registered on Nikon's site and it works! Their phone reps are matter-of- fact, not rude. When I didn't get a free camera cleaning kit as advertised on their website, I e-mailed them & never heard from them. Though I subtract a point because I never heard from them, I didn't follow-up. The missing kit was not a big deal since I can buy one for under $20.00."


Rating 10/10
5/5
2011-06-28

"I ordered a camera from this site because they appeared to have the best combination of price and customer satisfaction. The order went smoothly. Unlike other photography sites where you immediately get a phone call from a high-pressure sales associate trying to sell you extra batteries and extended warranties, I got a call from them only looking to verify information. I received the camera as advertised in a reasonable length of time. If I wanted to purchase another camera, and they had it at a competitive price, I would order from then again."


Rating 10/10
5/5
2011-06-28

"Great business to work with, shipped item right out and followed with phone call to make sure I was happy with their service."


Rating 2/10
1/5
2011-06-22

"I HAD ALSO A VERY BAD EXPERIENCE!
DO NOT BUY FROM THEM!
They play games and you never get you stuff. I reported them on DPREVIEW.COM (this is where I found them - or they found me!) Anyway, BPE or BPEletronics or what ever name they provided- I've reported them not just to my credit card but also to ATTORNEY GENERALS OFFICE, BBB and I left several posts like this one.
BUY THE STUFF but NOT FROM THEM!!!!! TONY
-RESPOND today 6-24-2011 - I just received a call from someone at BPE... I am glad that they had to DEFEND THEM SELVES, but IT DOES NOT WORK! NOT WITH ME and MANY OTHER PEOPLE who are all over the internet, that HAD VERY BAD EXPERIENCE like me.Just go here: http://thoughts-of-dave.blogspot.com/2010/02/best-price-electronics-aka.html and OTHER places on the Internet that had the same BAD EXPERIENCE as I did! I am reporting them to BBB, AGO and I left several messages on the web, my credit card and other places! I am fighting BAD businesses so you the customers do not have to experience what I had to! But do not trust me, just search the web, you should find plenty BAD EXPERIENCES!Hre is a QUOTE: "Exremely dishonest, nasty people. Definitely a Bait and Switch routine on the accessories. They inflate the cost of your purchase by about 10 - 20% by selling accessories (what is already in the box) not to mention the insurance fee for shipping." - I have limited space here, but I'll FIGHT for MY and OTHER peoples RIGHT TO DESENT SERVICE! Just go to the address above and READ the TACTICS "BPE" does!!!!! TONY
"

+ Read user comments

Rating 10/10
5/5
2011-06-16

"I really enjoyed my experience with best price electronics, they had the most affordable prices on the web and their package deals can't be beat. Also customer service is very friendly and eager to help, I never had any problem resolving issue's with my order."


Rating 2/10
1/5
2011-06-15

"Was attracted to Best Price Electronics due to price alone. Ordered a Canon T3i Body Only for $30 less than the closest competitor. What a mistake. Placed the order on May 31, and requested free shipping (7-9 business days). Should have done a little research, but did not. What a mistake! Got several calls on the first of June from BPE with high pressure tactics to order a battery I neither wanted nor understood the requirement for. I thought I successfully held them off, but clearly did not. I was told my order was "good to go," but I never received an invoice. My credit card was charged on June 1st, but i had no indication anything was shipping, I waited a couple days, and then requested a tracking number. They sent me a number from the USPS (sorry for the delay, here's your number), but the USPS didn't recognize it. I tried repeatedly over the next several days to see if the number would produce a result. It didn't, so on the 13th of June, I told BPE that the number they gave me didn't work. They response I received said that the warehouse made a mistake. Then it said that a new number would be forthcoming from their Canon distributor. If you believe the host of five star entries on this site, then you must assume they actually ship cameras from time to time. Hard to believe...I suspect instead that they have some sort of scam going on where they charge your card, hold your money until you complain loudly enough, then refund your money, but pocket the interest. Anything real is a lie.

But if they do send real things from time to time, and not just their lies, then they're drop-shipped from the manufacturer. There is no warehouse. Just more lies. So, blaming a warehouse, whatever that means, is just obfuscation.

I checked my "account" on their web site the next day and it indicated that my order had been canceled. But I didn't receive a credit on my credit card.

I checked again on the 15th of May...still no credit for the fraudulent charge.

I filed a fraud complaint with my credit card company.

I think it's clear that this is a criminal enterprise. This isn't a company you can do business with. Stay away.
"


Rating 6/10
3/5
2011-06-09

"Ok place to buy. Got some of the best prices on the internet"


Rating 8/10
4/5
2011-06-06

"Due to time constraints on my travel, I had to cancel my order. Although I was initially dissatisfied with their service, they very graciously refunded my entire order and did not charge me anything. I cannot really attest to the shipping time or overall quality of store as I did not end up going through with my order. "


Rating 10/10
5/5
2011-06-06

"Order shipped right away. Price is very competitive with other sites. Customer service is helpful in answering questions about the products they sell. "


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