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"FRAUDS, LIARS, AND TERRIBLE CUSTOMER SERVICEANY POSITIVE REVIEW THAT YOU SEE WAS BOUGHT OR IS FAKE"
"First...actually this purchase was Nov 2007, but I just found this review and have totally grasped the importance AGAIN of its too unreal to be true.I purchased a HDR-SR7 Sony Handycam from them last for Christmas of 2007. Just like all the other reviews, I had selected a camera and was possibly told it was not in stock..something like that..but they had the same model but in the Professional level...costs more...but much more durable and not all plastic.Anyway, lots of going around. Heck if I know any different. Ended up with some package where you could not tell what your camera itself really cost. Package was so much larger than planned with incidentals I did not need and well...I just did not feel good about the purchase. Then I receive the camera and could not see how it was this special pro model. And I talked to Sony and they were totally confused about what I was talking about...and well....As I was looking for another camera and came across the site of One Time Digital..who are out of Brooklyn, NY, also.........I definitely will bite the bullet and know...if it is too good to be true....oh heck yes it is.Thanks for all the great and so sad reviews telling us to watch our backs for the evil ones."
"The NYC Dept. of Consumer Affairs has requested that you not email to Mr. Cho, the mediator on my case. Instead, you should file your own complaint. Go to www.nyc.gov/consumer and click on "file a complaint."My sense of it is that this office is actively pusuing a refund on part of my order."
"I put in an order for a Nikon 8800 for $579 to this site. Shortly after, I received an email asking me to call and confirm my order. I did and was pressured to buy a battery, which BTW comes with all Nikon 8800s from the factory. The guy, said that he would give me an upgraded battery that lasts twice as long for free if I bought a battery/charger kit that was $249 to go with the camera, a charger also comes with the camera from the factory. So my total was around $828 for the camera and battery. I had been shopping for one and figured that the price was in the ballpark with some of the other web sites and cheeper than Bestbuy/CircuitCity. So I agreed to buy it. He then proceeded to pressure me into a memory card and warrenty. He told me there was a "special" going on and he would give me a HighSpeed 512Mb card and 5 year warrenty for $199. I think I must of lost my train of thought at this point because I agreed. I did call him back after talking to Nikon about the battery/charger and he assured me that the camera he had did not come with a battery or charger. It was a special promo deal that Nikon made in limited supply. My camera came three business days later. The battery and charger were packaged in the box with the camera, they had sent me a standard 512mb card, and the RepairTechInc warrenty. The battery wasn't an "upgraded" battery and the memory card wasn't HighSpeed, even though it did say it on the invoice that was sent. I tried to call them back to work it out the mixup but was transfered around until I got someones line that wouldn't answer. This happened twice. I have sent them an email stating the problem, but still no replies. I plan on sending an email everyday until I get tired or a reply. I figured this valuable lesson cost me around $200-$300 over fair market price. STAY away from these guys. The camera is working great but still it was missing a warrenty card from Nikon. Oh yea, Nikon will only do warrenty work if the item is bought from a Nikon retailer. My guess is, this is why there wasn't a warrenty card inside the box. BEWARE1"
"I received my order from Bestpricecameras.com and happily, I can say that everything was in order and I am very pleased with my choice. However, the customer service left a lot to be desired. I called to place my order over the phone because I wanted to be sure the item was in stock, and at that point I was told that the price for the camera package I wanted DID NOT include the $50 rebate, so my actual cost was going to be the price on the site plus $50. This was not mentioned anywhere on the page where the item was displayed, but I did later find it stated in their Company Policies section of the site. I think it would have been much clearer if it was actually on the page with the item. The site also quoted $30 for UPS Ground Shipping for the package, yet, when I received my order, I noticed that they had charged me $39 for shipping instead. I did not order any other items, so I don't know why they charged me more for shipping. I am still awaiting an response to my e-mail questioning that. I sent the e-mail on 6/14 and today is 6/17 and I've gotten no response, so their turnaround isn't great. Lastly, I was told by my sales person that orders ship in 24-48 hours and that they don't bill you until it's ready to ship. I placed my order on 6/7, was billed on 6/8, yet the item didn't ship until 6/10. Overall, I am happy with the merchandise, but very dissatisfied with the level of customer service and would not recommend this retailer to anyone. The aggravation just isn't worth it. "
"Best Prices Cameras is a horrid experience. Here's how it went down for me (and your experience will likely be the same): You place your order online. A day later you receive an email claiming your shipping address could not be verified with the credit card company and that you must call the store to confirm your address. The credit card has nothing to do with this, it is merely a ruse to get you on the phone. During the phone call, they will push hard to sell you accessories, including some accessories which come with the camera such as a battery. They told me that the camera did not come with a battery, even though the website says it does. They might also tell you the battery that does come with it is very poor and doesn't last very long. If you want to get your camera, you should buy these overpriced accessories. If you don't, like I didn't, you'll get off the phone expecting your camera in about 8 days. Around the time you're sitting at home waiting for the UPS man, you'll get an email informing you that your camera is backordered and that another shipment should arrive in 6-8 weeks. If you call them up at this point and pretend to want to order a camera, they'll tell you the very camera you ordered previously is in stock and can ship out the very next day.This company is deceitful. I didn't actually get anything from them in the end, so I don't know if they actually bait and switch, but I do know that unless you buy enough overpriced accessories to bring the cost of the camera up to what you'll pay elsewhere, you'll never get it. SPEND YOUR MONEY AT A MORE REPUTABLE STORE. This is not the only Brooklyn, NY camera shop that runs this scam -- stay away from New York based stores. I have heard B&H is a good store. (http://www.resellerratings.com/seller_info.pl?seller_id=1914&comment=206314)"
"All of the previous reviewers are correct. You cannot buy the basic item advertised. In a few words, "bait and switch"."
"The product they try to sell is just the body or shell. Nothing is included. If you do not add battery or cables, the product never ships. Stay away from this vendor."
"This store runs a scam where they advertise cameras for a very low price calling it a "sale", allow you to place an order and then, when you call to confirm the shipment has been made, they unload the truth for you. Here is the conversation I had with a salesman with name (alias) Victor:Victor (no introduction, no greeting): What's your order number?Me: It's 'so-and-so'.I would like to make sure the shipment has been made as I have not heard from you guys and I paid for next day air.Victor: One moment...We need you to verify your shipment address with your credit card as it's different from billing.Me: I never had to do this before, and I often have goods shipped to a different address... But OK, I'll do that. Will you then ship the camera today?Victor: OK, so you ordered the Canon Rebel XT... Do you want any memory cards with it?Me: No.Victor: Any batteries?Me: No, the camera should come with a battery as they always do.Victor: No, this one doesn't. Are you familiar with what we are selling here?Me: Well, I thought the US package on this camera includes the battery.Victor: The US package cost more. This is body only, that's why the price is so low. The battery would be an extra $160 (or so).Me: I'd like to cancel my order please.Victor: OK, but have you seen sellers with prices lower than ours?Me: I have seen sellers more reputable than you, that's for sure.Victor: Are you saying we are not reputable? Are you saying we are running a scam here?Me: Sure seems like that.Victor: Oh yeah? Well, I'd like to see you say that to my face, you...Me: You bet I would. Click. So I've learned my cheap reseller lesson - don't be fooled by low prices from crooks such as BestPriceCameras.com. And make sure you call your credit card if you did cancel an order with them. I wouldn't bet on them not trying to charge it anyway."
"I placed this order 2 weeks ago and have not been able to get any confirmation or response whatsoever out of this seller. The only reply to my several emails is that I have to call their customer service number. Their number is always busy; I either get a busy signal or a recording telling me to call back later. I feel they do not want to sell me the camera at the advertised price since I did not buy any overpriced accessories."
"DO NOT BUY FROM THEM! December 2nd placed the order for a camera, applied for 3 days shipping, did not received any call/e-mail for confirmation, so I wrote them on December 5th asking info. They wrote back same day saying I had to call them to confirm the order. I did.They first tried to sell a battery package that I refused, then they said the item "coming from China" was OUT OF STOCK and it would have taken 4 weeks, so they tried to offer same camera "US version" for almost twice as much. I cancelled order and loss time. I recommend you search somewhere else."
"Nothing but a scam. Don't waste your time with them. Three days after placing my order online I received an email asking me to call to confirm my order. When I called, the gentleman asked if I wanted to buy a battery or any other accessories. When I said no, just the video camera, he informed me the item was back ordered. I said that was no good, I guess I better buy from someone else, and he said okay and said he would cancel the order."
"BEWARE! They are bunch of crooks that run a multitude of related and ever-changing on-line stores based in Brooklyn NY. Their "too good to be true" prices also attracted my attention. However, I did my homework before ordering:http://www.pcworld.com/howto/article/0,aid,107855,00.asphttp://www.viewonline.com/pages/editorials/cameraincident.htmhttp://firstname.lastname@example.org://www.donwiss.com/pictures/BrooklynStores/http://www.donwiss.com/pictures/ManhattanStores/http://www.photoreporter.com/091800/features/the_way_it_is.htmlMy advice: call them BEFORE placing any order and you will find out exactly what I did: if it's too good to be true, it probably is."
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