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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Best Insoles Best Insoles Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1381 N. Kraemer Blvd., Anaheim, CA 92806
    • Contact: staff@bestinsoles.com
    • Phone: 714-685-1907
    • Customer Support: 888-473-3762
    • Business Hours: M - F 9am - 5pm PST
    • Fax: 714-630-3747

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: 0.00/10

360 Customer Reviews

Rating 10/10
5/5
modified review posted

"I love the spenco arch supports. Best Insoles is the only place I can find them. It was a very easy transaction. Price is good and there delivery is fast. It is the Post Office that is slow. Held them at our local post office for 3 days before delivering."


Rating 10/10
5/5
modified review posted

"Insoles arrived on time and exactly as described. They are very comfortable. Looking forward to improved foot comfort."


Rating 4/10
2/5
modified review posted

"I have been pleased with Best Insoles over past orders. they usually are quick to deliver and have great sales/and/or free shipping. My March 15th order has not yet been delivered. I was notified that it would be shipped soon."


Rating 10/10
5/5
modified review posted

"The delivery was super good especially since we are in Maine with a lot of snow. The whole experience from order to delivery was great."


Rating 10/10
5/5
modified review posted

"Just received them. I have been wearing them for 5 hours, including a 1 hour training run, and, so far, my heel pain is much less than my previous pain intensity. I'm very hopeful! Thank you,"


Rating 8/10
4/5
modified review posted

"i have not received my order yet. where are my insoles?? and no way to check if they have been shipped yet."


Rating 10/10
5/5
modified review posted

"I ordered a set of Yaktrax Pros, that was received in January. The 2nd time I wore them, the black rubber inside of one of the springs broke. This made the item un-useable. I had a new set of regular Yaktrax so I used the velcro sstrap and used it on the new ones. This time I ordered 2 sets as we are required to wear them at work when we have snow and ice. The ones that are given out by the company I feel are not good enough so I buy my own from you. I am very satisfied with your products and will order again if I need more.
Than you.
"


Rating 10/10
5/5
modified review posted

"I found the best price for the product I was looking for on best insoles.com, plus free shipping! Timely shipping and the product was exactly what I ordered. Very satisfied and will be a returning customer."


Rating 8/10
4/5
modified review posted

"miss some of the older items no longer in stock; website a little difficult to navigate\compare brands; prices a bit on the high side for some items"


Rating 2/10
1/5
modified review posted

"Although they confirmed my order and charged my credit card ... they did not ship after a week I called and was informed that the "item was out of stock" at which time I requested that they cancel my order and THEN they DID refund my money ... VERY POOR COMMUNICATION AND LACK OF CUSTOMER SERVICE!!"


Rating 10/10
5/5
modified review posted

"It was very simple to place an order and the items were received in a timely manner."


Rating 10/10
5/5
modified review posted

"Website was easy to use. Item was back ordered, but still shipped within a week. "


Rating 10/10
5/5
modified review posted

"they arrived much more quickly that expected. "


Rating 10/10
5/5
modified review posted

"they work well so I should be safer."


Rating 10/10
5/5
modified review posted

"lets hope this works I have been in pain for 20 years trying everything
"


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Best Insoles is a merchant member
Best Insoles participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.