We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 6.80/10 310 reviews

    6.80 / 100
    Facebook share
    Best Insoles is a merchant member
    Best Insoles participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • Best Insoles contact information

    • Address: 1381 N. Kraemer Blvd., Anaheim, CA 92806
    • Contact: staff@bestinsoles.com
    • Phone: 714-685-1907
    • Customer Support: 888-473-3762
    • Business Hours: M - F 9am - 5pm PST
    • Fax: 714-630-3747

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 310 Customer Reviews

Rating 10/10
5/5
modified review posted

"I HAVE HAD ACHILLES TENDONITIS SINCE 2OO9 AND WEAR ONLY
SPENCO PRODUCTS FROM BEST INSOLES AND THEY HAVE SAVED MY LIFE.
"




Rating 10/10
5/5
modified review posted

"The order arrived today in perfect shape."


Rating 10/10
5/5
modified review posted

"Website was easy to use and to order. Quick delivery or ordered items."


Rating 8/10
4/5
modified review posted

"It is very easy to order these insoles online and I can not find them in any retail store. "


Rating 10/10
5/5
modified review posted

"I have pain in my ankles and knees and the inserts I ordered help. I will be ordering them again."


Rating 6/10
3/5
modified review posted

"I could not get your on line order form to function in the "returning customer", or existing customer mode. That does not bode well in establishing a customer base."


Rating 10/10
5/5
modified review posted

"VERY HELPFUL SALES ASSISTANT"


Rating 10/10
5/5
modified review posted

"I replace my insoles every few months and only shop at Best Insoles. Thank you for great service and an easy to use website"


Rating 2/10
1/5
modified review posted

"Charged me for everything I ordered but did not ship anything, a week later they said one item was on back order but still nothing has shipped even though I requested ship what you have twice now. Be careful purchasing here unless you are in no hurry and do not mind being charged before an item ships (witch I believe may be a felony in most states)."


Rating 2/10
1/5
modified review posted

"I ordered my insoles the in January and I got them today!! February 8th! 2 weeks after I ordered them I still had not recived them. So I called and they lost them in the factory. They shipped it on the 3rd finally! Not pleased. "


Rating 10/10
5/5
modified review posted

"I was satisfied with the service ,since the delivery was done without delay. The right product was delivered."


Rating 10/10
5/5
modified review posted

"I am very satisfied. It is not easy to find insoles in wide width. I had some custom made--for $400.00 and these work much better."


Rating 10/10
5/5
modified review posted

"Fast service and a good product. What more could I ask? A very satisfied customer am I!"


Rating 2/10
1/5
modified review posted

"I ordered a pair of Yaktrax on Dec. 30 and have yet to receive them. I have tried to call today several times but no answer. I really need these to be safe outside. I am 71 years old and have fallen twice this winter on black ice. I have ordered from you several times in the past years and never had a problem until now. I sincerely hope someone can help find where my order is as there is no tracking number on the order confirmation for me to track."


Rating 2/10
1/5
modified review posted

"I haven't received what I purchased."