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"I think all these people yelling for the cards are retards. Every one of you knew that the original listed price was too low to be real, obviously a mistake. Still, you idiots go online and order the darn thing knowing about it. Then once the mistake is uncovered by Best Buy you rejects try to fight for something you new was wrong from the begining. Obviously a bunch of immature idiots with no clue to the ways of the world. What you idiots have created is exactly why customer service is going down the tubes these days.
I hope Best Buy squashes all the idiotic attempts with the rainchecks etc.
I think its funny that none of you rejects are getting the cards...LOL Serves you right.
Oh and Best Buy is simply a awesome place to shop. They have great prices and usually have stock on everything I want. I will agree there have been legitimate complaints from some consumers, I have experienced bad service myself in some situations.
What you have to factor in though is the numbers of products and services best buy provides. With so many consumers purchasing products there, it is inevitable that some will have problems.
When I go in to shop on saturdays its always jam packed...all 4 stores in my area....jam packed. That speaks for itself.
The people crying on this site are not getting anywhere with this issue, and there are not gonna...lol Just making fools of themselves wasting time. oh and its real obvious that all of these posts are coming from the same 2 or 3 people, Look at the names they are making up. "
"Over the years, I have bought many, many items from Best Buy without a single problem. During that time, I have returned many items without a hitch. In fact, recently, I received a CD that I already had, as a gift. I took it to Best Buy and explained my problem. They scanned it, said no problem and issued me a credit which I used to buy a CD that I didn't have. That's a return policy I can live with.
I've saved a lot of money shopping at Best Buy. Many items I've bought there were at the lowest price I could find on that particular item, anywhere. I've never encountered an instance where an advertised price was not honored. I have not bought online, but have found their web site to be full of useful information about products I'm not that familiar with. It's also a great place to do some comparison shopping as they do have a large selection of items to compare.
That's not to say they don't have some problems, of course they do. I have noticed that their pricing is rather inconsistent. While their prices on many larger items is quite low, the prices on many accessories are just plain high. I'm sure in many cases, when a person buys a stereo, for example, Best Buy will make more on the cables, service plan and other junk than on the system itself. I don't blame Best Buy for that. If people want to give their money away so freely, it's their own fault. By shopping wisely, one can do very well at Best Buy. Besides, if they were as bad as some of you are saying, their parking lot wouldn't be packed every day.
To everyone that complains about customer service and support, I say you're expecting too much. Best Buy is a discounter. They sell at low prices because of the volume they do. If you want service, buy from a retailer that offers good service. You'll pay more, most likely. I don't expect any service from Best Buy. I certainly don't ask them for advice. I just look for deals, and they have them."
"I ordered a network switch online and decided to pick it up in-store to save the cost of shipping. The order was placed smoothly and they sent a pickup confirmation number within a few hours of placing the order.
Upon arriving in the store, I checked the shelf for my item and found out that there was a special going on for a $10 MIR for my item. When I went to the counter to pickup the switch, it printed along with the receipt. While it was nice to get a $10MIR later thinking, I wondered why it wasn't listed as such online in the first place.
But, besides the 'mysterious/bonus' mail-in-rebate everything went smoothly and I saved the cost of shipping."
"I honestly feel that bestbuy.com is underrated on resellerratings.com and It's very selfish how alot of people overreacted when bestbuy cancelled orders on a obviously mistaken price for a geforce 4. Reading all the comments here had made me hesitant to order from them but I did so anyways, not only did they have the best price around for a Hercules Gamesurround Muse XL sound card, but they also had free shipping. My item has not been received yet but its in transit already and I will be receiving it in a couple of days.. Just to reassure anyone who is hessitant to order from them because of all the negative posts I say disregard them and order. The only flaw in ordering from bestbuy.com is that it takes them 2-3 business days to process and ship your order.. but thats not a big deal.
(update) I received my package... I must note it was poorly packaged and the box was really really smooshed (was smooshed so bad I wouldnt have been suprised if the card inside broke), anyhow I then proceded to open the retail version of my muse xl, i didnt look at the card any and plugged it in and it displayed as a muse 5.1dvd, then I took a look at the card and it was indeed a muse5.1dvd instead of a musexl.... I dont know if i shuold feel good or bad :), I guess glad because i hear the muse5.1 is better, but eitherway that misplacement doesnt have anything to do with best buy but with guilletmot/hercules... either way im satisfied.. thanks)"
This review was modified by gl0ry on July 15 2002 10:28:27 PM
"I bought a CD-R/RW drive(samsung sw-240) from them and it has worked great.
The shopping experience was very good. I spent a good part of the afternoon just walking around looking at stuff like I usually do in Electronics stores. I was approached several times by sales people who answered any questions about whatever I was holding at the time. Even the Local Cable Company sales rep who was in the store hawking Cable internet broadband offered useful opinions on the various CD-R/RW drives I was looking at."
"I order almost $500 worth of computer parts from BestBuy.com (free shipping). I ordered on 08/08/02 3:13AM and the complete order was shipped on 08/9/02 at 11:54AM. The shipping was relatively fast when it said it usually would ship in 2-3 days. The order arrived on the 08/13/02, all the parts were in perfect working condition and were exactly what I had ordered (no mixups).
I am happy with my first purchase from BestBuy.com, and have been happy with all my purchases from their BestBuy retail stores."
"I have always had good experiences in buying from Bestbuy in the past. If you are ordering from the internet, opt to pick it up. Otherwise prepare for a wait!"
"I ordered 2- 64mb smartmedia cards and a usb card reader for my girlfriends birthday. I had plenty of time before the day but am busy with work so I couldn't make it into the store. I took advantage of their free ground shipping and nine days later my package arrived. I am very happy with the prices and delivery speed. I will definately buy from them again."
"I have bought numerous products from best buy in the past, without a problem at all:), the absolute best part about there site is the lack of Hasseling sales clerks to buy their service contracts,products are usually in stock and ship very promptly,,"
"I think all these people yelling for the cards are retards.
Every one of you knew that the original listed price was too low to be real, obviously a mistake.
Still, you idiots go online and order the darn thing knowing about it. Then once the mistake is uncovered by Best Buy you rejects try to fight for something you new was wrong from the begining.
Obviously a bunch of immature idiots with no clue to the ways of the world.
What you idiots have created is exactly why customer service is going down the tubes these days.
I hope Best Buy squashes all the idiotic attempts with the rainchecks etc.
I think its funny that none of you rejects are getting the cards...LOL
Serves you right.
Oh and Best Buy is simply a awesome place to shop. They have great prices and usually have stock on everything I want. I will agree there have been legitimate complaints from some consumers, I have experienced bad service myself in some situations.
What you have to factor in though is the numbers of products and services best buy provides. With so many consumers purchasing products there, it is inevitable that some will have problems.
When I go in to shop on saturdays its always jam packed...all 4 stores in my area....jam packed.
That speaks for itself.
The people crying on this site are not getting anywhere with this issue, and there are not gonna...lol
Just making fools of themselves wasting time.
oh and its real obvious that all of these posts are coming from the same 2 or 3 people, Look at the names they are making up.
"