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20 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/BestBuyPCS","store_thumb":"\/store\/thumbnail\/BestBuyPCS.jpg","store_name":"BestBuyPCS","store_rating":"4.17","total_reviews":"20"}", "store");)
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posted Nov-29-2011![Share kz44tz review](javascript:share_rating("{"review_body":"Website listed free shipping when we ordered the TV. Then called back the next day saying they cannot send the item until we payed a $150 shipping fee. Don\u0027t trust their website!","link":"http:\/\/www.resellerratings.com\/store\/BestBuyPCS\/comment\/959313#comment959313","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BestBuyPCS.jpg","store_name":"BestBuyPCS","username":"kz44tz","rating":"2"}", "single");)
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posted Nov-29-2011![Share JasonGil review](javascript:share_rating("{"review_body":"One thing is for sure on this forum you can learn everything you need to know to buy the best hdtvs. You will even learn the best place to buy it online for an excellent price. You can read about other consumers first hand experiences with the TVs too.","link":"http:\/\/www.resellerratings.com\/store\/BestBuyPCS\/comment\/959113#comment959113","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BestBuyPCS.jpg","store_name":"BestBuyPCS","username":"JasonGil","rating":"5"}", "single");)
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1/5
posted Jul-20-2011![Share Okkris review](javascript:share_rating("{"review_body":"Buyer Beware! Others have told you about their \u0022free\u0022 shipping-I had the same experience-NOT FREE. But there are other problems too. If you need to return ANYTHING they charge you a 25% restocking fee. And before returning any item, (within 14 days), you must contact their Returns Department for Authorization! I can see that on large items such as TVs but on cables and 3D glasses -Oh, please! I would have lost $78.00 on \u201crestocking\u201d fees if I had returned the cable and 3D glasses I didn\u2019t want. Speaking of cables...I ordered one to go from my TV to my Dish box. They talked me into getting a $100 cable which was totally not necessary - ok, maybe I should have done more research first but, still, they should have been more honest. But that\u2019s not all- I found the $100 cable they sent me in a local store for 39.99. Total rip-off. However, the price on the TV I got was very good as was the delivery service. Nevertheless, I will not purchase from them again.","link":"http:\/\/www.resellerratings.com\/store\/BestBuyPCS\/comment\/812130#comment812130","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BestBuyPCS.jpg","store_name":"BestBuyPCS","username":"Okkris","rating":"1"}", "single");)
Share review![Share hosamoazen review](javascript:share_rating("{"review_body":"It was a really wonderful experience","link":"http:\/\/www.resellerratings.com\/store\/BestBuyPCS\/comment\/761747#comment761747","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BestBuyPCS.jpg","store_name":"BestBuyPCS","username":"hosamoazen","rating":"5"}", "single");)
Share review![Share mikexmas08 review](javascript:share_rating("{"review_body":"Beware. Make sure you read the fine print with this company. Ordered a 60 inch sharp tv. FREE Shipping. Received call from them next day telling me there was a 149.00 extra charge for shipping due to size of tv. When i mentioned that it said free shipping the salesperson then said let me check and came back and told me it was only 99.00 for shipping. I once again said FREE shipping and he then said it wasnt for shipping but for insurance purposes. Then when I said cancel the order he got an attitude with me. Never will buy anything from this company","link":"http:\/\/www.resellerratings.com\/store\/BestBuyPCS\/comment\/741839#comment741839","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BestBuyPCS.jpg","store_name":"BestBuyPCS","username":"mikexmas08","rating":"1"}", "single");)
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posted Apr-15-2011![Share memmeme review](javascript:share_rating("{"review_body":"STAY AWAY!!!! I called BestBuyPCS to order an 55\u0022 LG television, their website said it was in stock with free shipping. When I got the salesman on the phone, he promptly told my shipping was not free, but was in fact $199! He said he would drop the shipping to $99, but the whole time telling me how he was doing me a favor and that since it was the last unit they should be selling it over price. I placed the order, but then a little later they called me and told me it was out of stock and then proceeded to try and upsell me to a more expensive television. I was at work and told the salesman I couldn\u0027t talk and wasn\u0027t interested, after it became clear I wasn\u0027t going to buy, he just hung up, no goodbye or anything. I don\u0027t even know if they cancelled my order! STAY AWAY!!!! THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED!!!!!!","link":"http:\/\/www.resellerratings.com\/store\/BestBuyPCS\/comment\/738832#comment738832","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BestBuyPCS.jpg","store_name":"BestBuyPCS","username":"memmeme","rating":"1"}", "single");)
Share review![Share AndroidArmymember057 review](javascript:share_rating("{"review_body":"I ordered a WD-73838 from bestbuypcs yesterday around 4pm. I had searched for the best price on the tv and found them to be the best with the price of $1,898.00 with free shipping. Shortly afterward I received an order conformation that stated they would contact me by email when my order shipped and provide a tracking number. <br><br>This afternoon when I had gotten off of work I was checking the emails and missed calls \/ messages on my phone and noticed they had tried contacting me stating they needed verbal authorization. Once on the phone with the sales representative (possibly Brittany) they proceeded to try to get me to purchase extra merchandise (glasses, cables, speakers, etc...) and warranties. After declining to purchase more items and giving my 3 digit CC security code and name for verification she said we were good to go but just before we got off the phone she said that she also needed to confirm a $149 mandatory insurance for shipping ;which is stated all throughout my order process as being free; (I take pictures of every online order I make and have checked them)After telling her that I thought this was am unfair selling practice and against the order I had places she informed me I couple either pay this fee, upgrade my shipping time period for $198 and have the fee dropped, or they would have to cancel my order... <br><br><br>I wish I had read these pages before I ordered as I see they have done this scam to at least a few others on here. I personally had thought the experience was going well until today but will not support a store that enters in these fraudulent activities. ","link":"http:\/\/www.resellerratings.com\/store\/BestBuyPCS\/comment\/695591#comment695591","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BestBuyPCS.jpg","store_name":"BestBuyPCS","username":"AndroidArmymember057","rating":"1"}", "single");)
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![Share Rod Flash review](javascript:share_rating("{"review_body":"I have dealt with BestBuyPCS a number of times over the past few months, and have had excellent service from them each time. I have purchased large (55\u0022 - 65\u0022) TVs, both 3D and regular flat screen, as well as glasses and Blu-Ray players to go with them. They have delivered the itmes in excellent condition and in good time. I\u0027ve had a couple of complications too, and they\u0027ve come through with flying colors. Once was a problem with delivery, where the delivery company kept trying to deliver the TV at night, but it was for a business and needed to be delivered during working hours. The shipping company was really a pain to try to deal with directly, so I called BBPCS and they interceded and got it taken care of. Going above and beyond, IMO. Also, once I had to cancel a large TV order, and they handled it very professionally, minimizing the restocking fees. I\u0027ve mostly dealt with Brittany, and she\u0027s been great. But even when I dealt with other people, everything was well handled. I heartily recommend them. ","link":"http:\/\/www.resellerratings.com\/store\/BestBuyPCS\/comment\/650416#comment650416","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BestBuyPCS.jpg","store_name":"BestBuyPCS","username":"Rod Flash","rating":"5"}", "single");)
Share review![Share hogndasboat review](javascript:share_rating("{"review_body":" If you go large flat screen and buy online; safe prompt shipping becomes a big part of the deal. I purchased a Samsung PN63C8000 bundle and surge protector from BestbuyPCS with the 7 to 10 business day shipping and White Glove Delivery. They were there on the day and time that I chose. The carton was huge. The TV was well protected and no cracks. After six months of too serious screen and sticker viewing I have to thank BestbuyPCS for a happy ending. Dare I mention the $700 under my local brick and mortar.","link":"http:\/\/www.resellerratings.com\/store\/BestBuyPCS\/comment\/644387#comment644387","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BestBuyPCS.jpg","store_name":"BestBuyPCS","username":"hogndasboat","rating":"5"}", "single");)
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"I ordered Samsung 55" 3D TV with free shipping on monday (order conformation #BB5088 stated PENDING). Tuesday, no email confirmed, call the Co., on the phone the sales rep. told me they could not ship the TV unless I pay for a mandatory insurance for shipping or I purchase extra warranties or 3D starter package . After declining to purchase more items which is stated FREE SHIPPING, he offered me 50% off on the warranties or pay for upgrade shipping fee in order to get the T V shipped out. Bad practice. I canceled my order. DON'T believe Those 5 stars rating. Something wrong.
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