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berger-bros.com

Consumer Electronics, Computer Hardware & Software, and DVD and VHS Videos

Rating 10/10 138 reviews
10/100 (6-month rating)
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All Customer Reviews (138)

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Rating 10/10 5/5
modified review posted Jan-10-2012

"Excellent service and knowledge of their products.
I would not hesitate to use Berger Bros. Camera again.
I am a professional photographer."

Rating 10/10 5/5
modified review posted Jan-03-2012

"Down Right Outstanding !!! Its Lisa again...Customer Service is in her blood. Ordered my A77 as truthfully advertised; and not in back stock. I ordered last night and did my reviews and just like an alarm clock Lisa called me to confirm my order and special offers this morning. From now on they will be on my list just like the big boys. UPS was ordered on time and emails on time with receipt of purchase. Small is good too and nothing but good things to say about this company. Including mine."

Rating 10/10 5/5
modified review posted Jan-02-2012

"Outstanding customer service and prompt response to questions or order issues."

Rating 10/10 5/5
modified review posted Dec-29-2011

"I'm a working pro who has ordered tens of thousands of dollars worth of photographic equipment throughout the years. And while there are other reputable camera, video and digital photography suppliers out there, there are none that will provide the level of personalized service you'll get with Berger Bros. Expect mint U.S. gear with all warranty information in perfect order; expect blazing fast shipping and order communication; and expect some of the best service you'll get from any dealer. When you're shelling out this kind of money for equipment, don't leave it to just any company. Berger Bros. defines "trusted source." Highly recommended!"

Rating 10/10 5/5
modified review posted Dec-01-2011

"Great fast service.
Easy to deal with, and friendly on the phone.
Glad I ordered from them.
"

Rating 10/10 5/5
modified review posted Nov-30-2011

"I made my first purchase from Berger Bros. recently. After contacting multiple stores to get information on a camera with limited availability, it was nice to talk to Lisa M. from Berger Bros. who gave me great advice and service. I'm in a customer service industry so I know what it's like to give and receive good customer service and Lisa was one of the best. Unfortunately, there was a minor problem with the shipment, but having an actual person to contact helped rectify the problem immediately. In the world of amazon and large online retailers, getting to deal with an actual person (not outsourced) who not only seemed to enjoy working for the company but also enjoyed the products they sold was as refreshing. I'm very happy I bought my camera through Berger Bros."

Rating 10/10 5/5
modified review posted Nov-15-2011

"Hello All - I just made another purchase, as a gift, from Lisa at Berger Bros. It seems this company just keeps getting better with their service. It's difficult to make a purchase from a USA company from my home on Guam, but the Burger Bros folks make it easy.

I believe it would be very hard to find a major camera store with better service and also very competitive prices.

Thanks Lisa and Berger Bros - David Power"

"

Rating 10/10 5/5
modified review posted Sep-24-2011

"I have been a customer of the Berger Bros for many years. I have purchased mostly all of my camera equipment from then.
I have attended several instruction sessions at their two stores and have always been satisfied.
The last class I attended I won a prize and was told that I would be sent a Lensbaby in the mail. I forgot about it for several weeks, I already owned a Lensbaby composer and all the accessories. On day I realized I did not get my prize. I emailed the Berger Bros main email account and asked about the prize.
Well, Brad Berger (the Owner) contacted the company that was supposed to forward the Lensbaby, they in-turn contacted me and In one week I had my Lensbaby which they (Berger Bros) let me exchange for another accessory that I did not have.
This is a great store with reasonable, fair priced equipment,the employees are experienced, helpful people who do not try to sell you equipment that is above what you need.
It has been my pleasure to recommend them to my friends.
Thank You
Walter Hulse"

Rating 10/10 5/5
modified review posted Mar-18-2011

"Recently I purchased a high end Sony DSLR and several lenses from Berger Brothers, Their service is spectacular and their staff very knowledgable. Lisa M in particular was of great help. I certainly will order from them again."

StressLess's Avatar
Kingman, AZ
Rating 10/10 5/5
modified review posted Feb-24-2011

"At a local astronomy club star party, we were comparing different eyepieces that various members had acquired in recent months and one member pulled out a Meade Series 5000 SWA 34mm eyepiece and mentioned that he had gotten it at the bargain price of only $99 (it's a $200 eyepiece). I tried it out in my Meade Lightbridge 12" telescope and was very impressed at how well it worked out on my particular telescope.

So after I got home that night I went to work online to see what kind of the deal I could find on that eyepiece. The next day I finally hit pay dirt with Berger Bros Camera! Not only did they have it in stock but at the incredible price of $99 with a reasonable $8.95 shipping fee (it's a large, heavy eyepiece).

I placed the order right then and there and the next day I got a call confirming my order and validating my credit card (smart way to do things on their part). A few days later the eyepiece showed up just in time for the next star party (we have 2 different star parties around the new moon, instant gratification!). It was fantastic!

I'm a very happy camper and am so grateful to find it not only in-stock but still at the sale price from last fall. Ordering from Berger Bros Camera was real simple and I liked that they validated my credit card transaction before running it, I'll certainly be making future purchases with them!
"

 
 
 

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