We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.
"BUYER BEWARE when oredering electronic merchandise from Ben's outlet. ALL their electronics are REFURBISHED. This means the original owner had issues with it was returned to the original seller. They supposed recondition it by fixing it and then they fiind a retailer like Ben's outlet to sell it to. They come with a 39 day warranty. That is it. i bought a pair of Turtle beach headphones for my son to use when he is here and they didn't last 30 days before they quit working. You can't contact Ben's Outlet for the warranty they make you submit through a website to a nationel refurb company which is VERY inconvenient as they don't seem to want to stand behind what they sell. I will see what transpires with this but I hope they will replace the item and that ii have better luck with teh next iitem."
"I recently made my first purchase from Ben's Outlet; a Samsung Galaxy S3 i9300 Power Pack External Battery. Unfortunately, the item was defective; not holding a full charge and overheating while charging and while in use. I timely reported the problem to their customer service department and received a prompt reply with authorization / directions to return.
The shipping cost to return the item, as instructed, was $10.05. I reported the shipping details to their customer service department and received their reply with a very generous offer to reimburse me for that cost.
Frankly, I am in awe that they would be willing to cover the return shipping costs. They have gained a long-time loyal Ben's Outlet customer. I appreciate their business integrity and the value that they place on the very highest of quality customer service and care.
I commend Ben's Outlet for their business ethics and will return in the future to do further business with them.
A special note of thanks to Yuset; a job very well done. Best. Ed. "
"I regularly check Bensoutlet for cheap and authentic products, my last order was a bathroom scale which is fully functional and obviously cheap. I always order on Bensoutlet, things which I need in future or things which are cheaper and useful for me.."
"Ben's Outlet is always fast and precise on getting things delivered safely, promptly and packaged securely. The quality is dynamite and I have never returned anything I have gotten from them. What a wonderful place to shop with dynamite prices."
"I ordered a roku 2 xs from them, the item took nearly a month to SHIP to me, meanwhile, I received shipping NOTIFICATION the day after I ordered it, but, I did eventually get the item... Two days after I hooked it up, the WiFi on the unit went bad, when I contacted ben's outlet, they said I would need to ship it back to them and they would see if they could ship another unit after they got it... After dealing with their shipping speed once, and not wanting to be without the unit for another month, probably more, I decided to just find a way to wire it up... Mind you it took them over a week and a half to respond to my messages to their customer service... I would not, and will not recommend this site to anyone..."
"I have made purchases at least 3 times with Ben's Outlet and I am very satisfied with them.The prices are the best out there and the products are unique and quality made as well.I will continue to do business with Ben's.In fact,this is my #1 favorite place to go to for online shipping.I am waiting for something I recently purchased as I type this review.They are fast to get your items to you and this is definitely a place to be trusted.GREAT WORK BEN'S OUTLET!!!"
"BUYER BEWARE when oredering electronic merchandise from Ben's outlet. ALL their electronics are REFURBISHED. This means the original owner had issues with it was returned to the original seller. They supposed recondition it by fixing it and then they fiind a retailer like Ben's outlet to sell it to. They come with a 39 day warranty. That is it.
i bought a pair of Turtle beach headphones for my son to use when he is here and they didn't last 30 days before they quit working. You can't contact Ben's Outlet for the warranty they make you submit through a website to a nationel refurb company which is VERY inconvenient as they don't seem to want to stand behind what they sell.
I will see what transpires with this but I hope they will replace the item and that ii have better luck with teh next iitem."