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Full Rating Profile
Bedroom FurnitCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 31 East 32nd Street, New York
    • Contact: service@bedroomfurniturediscounts.com
    • Phone: 866-730-7837
    • Customer Support: 866-730-7837 x 2
    • Business Hours: 9am - 8pm 7 days a week
    • Fax: 888-890-9103

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.36/10 8.36/10
    Chance of future purchase: Rating 9.04/10 9.04/10
    Shipping & packaging: Rating 8.63/10 8.63/10
    Customer service: Rating 9.20/10 9.20/10
    Return/Replacement policy: Rating 9.25/10 9.25/10

698 Customer Reviews

Rating 10/10
5/5
modified review posted

"I ordered a dining set from DiningRoomsOutlet and I'll be honest, I wasn't sure what to expect because it was my first purchase from them and it was going to be an expensive purchase, and there were mixed reviews I found. However, I took a chance because not only did they have the best competitive price, they had the best delivery timeframe (I searched a LOT of different websites for the same dining set, comparing total cost to get it to my home and set up, and how long it would take). Once I made my purchase, I was emailed by one of their reps, Raquel, to confirm my order, as well as a phone call by her after it was delivered to make sure everything was delivered fine and I was satisfied. The dining room set was beautiful (nothing damaged), the delivery men unpacked and assembled quickly & professionally, and the delivery timeframe was at just around 3 weeks. Overall, I'm very happy with this purchase and with this company!"


Rating 10/10
5/5
modified review posted

"I recently purchased from your store and was pleasantly
surprised by the whole transaction. From start to finish
it was super easy and the delivery was very professional
safe and smooth. Furniture was delivered in perfect
condition. And the customer service representative
Raquel was super courteous and helpful. Would
definitely buy again.
"


Rating 2/10
1/5
modified review posted

"Real shopper!!!!!! I had a horrible experience and would encourage anyone thinking of purchasing from bedroom furniture discounts to spend your money somewhere else. You may see a lower price here compared to other stores but it isn't worth the small savings. Your first clue should be that there is no option to leave a review on the site. You must pay attention to all e-mails, click on the link provided allowing you to read other reviews and then and only there will you find the option to leave a review. I highly doubt this will make it on the site but completely worth my time in hopes that it does. We ordered a dining table. Delivery takes many weeks as they say they are inspecting everything along the way. When the furniture arrived they had certain days they would deliver and took me a lot of pushing to get them to deliver at a reasonable time where I could be available. When the table arrived all 6 chairs had 1 leg that had at least an inch between the leg and floor making the chairs very wobbly. Delivery guys would not fix, just noted and left me to deal with service center. That is the white glove delivery they are peddling. The service center is the worst part of the company. I was first told to adjust the chairs myself, in an email. That the chairs were not put together correctly and to have someone sit in the chair while I adjust them. Normally I may have done this, but with 12 Allen screws holding these chairs together and the so called white glove delivery I asked that someone come out and make the adjustments and put the chairs together correctly. This is where the nightmare began. I was yelled at, hung up on, and ignored by my so called customer success manager (Tiffany). When I requested to deal with the manager (shaquan) the service was no better. She would not give me any information for corporate and when she finally did it was incorrect. I was constantly told (for weeks) that they had contacted the tech and he would get a hold of me. I had to contact them to get that information as we'll. No communication at all as to what is happening. When I requested they just come pick up the furniture and provide me with a refund they told me they would charge me a 30% restock fee that cannot be waived. It took a month but I have finally had the chairs adjusted and it took the tech sawing off a portion of the leg to make the chairs level. I will never buy anything from any of their stores and I highly encourage everyone else to go somewhere else also. You may think I am impatient, or expect too much and that is fine, I hope you have a better experience than I do. All I asked for was that they inform me of what is going on and work within my schedule. That was too much to ask for. Very dissatisfied. "


Rating 10/10
5/5
modified review posted

"Initially, my wife and I were somewhat apprehensive when deciding to purchase a sofa/loveseat set online. The price for the Ashley set we ended up purchasing was worth taking the chance though - and was I surprised. The store's rep, Tiffany, was very responsive to my emails - in addition, the ordering process was very easy, and the level of communication throughout the process from order to shipping to delivery was incredibly transparent. I don't believe it took more than 3-4 weeks to receive the set - and we are VERY pleased with the furniture, it looks great, was delivered in excellent condition. I would purchase from this retailer again, as they have made a believer of me. Thanks Bedroom Furniture Discounts! Tom from NJ."


Rating 10/10
5/5
modified review posted

"Great experience from ordering through delivery and assembly! They kept us updated every step of the way, the furniture is beautiful and the price was the best I could find on the Internet. Special thanks to Tiffany for checking in to make sure we were satisfied."


Rating 10/10
5/5
modified review posted

"We could not be happier with our Ashley furniture purchase. This company under promised and way over-delivered. The pricing was better than any other website. The purchase was secured with a "Buy Safe" guarantee. The shipping was not only free, the delivery company they used was top notch. Our daughter's sixteenth birthday surprise was a huge success! A Big thank you to our store rep. Tiffany and everyone at BFD for making this purchase a great experience."


Rating 10/10
5/5
modified review posted

"I had a great experience with Bedroom Furniture Discounts- when I initially called the salesperson was polite and knowledgeable and I was happy to know I qualified for free Platinum White Glove Delivery! The men that came to setup the furniture were veery friendly, fast and did a great job! Tiffany was also a great help with leaving me emails about the status of my order. Overall I had a great experience.
"


Rating 10/10
5/5
modified review posted

"Review of Bedroom Furniture Discounts.com
Our purchase process, from beginning to end, was excellent! TIFFANY was our representative, and she was awesome! She was extremely knowledgeable, thorough and professional; as she took us through the entire process. We were VERY impressed with her. She is one of the reasons we would purchase additional pieces, from Bedroom Furniture Discounts. The furniture is beautiful, exactly as pictured. Their delivery team inspected every piece locally, and the wrapping/protection was the best we have seen. We have purchased furniture online previously, and even by our strictest standards; this was by far, the easiest. The pricing was extremely competitive, shipping and delivery were both Outstanding. We also appreciated that we could track our order through every phase.
We highly recommend this Co. to Anyone!! B. Janota
"


Rating 10/10
5/5
modified review posted

"Great furniture, great service. Although a piece of furniture was damaged on arrival, they made it right and the white glove delivery service was great."


Rating 10/10
5/5
modified review posted

"Was a great experience. Got a good price and the delivery guys were professional and did a good job. "


Rating 10/10
5/5
modified review posted

"Raquel took care of an issue I had with one of the items I received and resolved it quickly. She kept me updated the entire time until I received a replacement. I would definitely do business with Bedroom Furniture Discounts again."


Rating 10/10
5/5
modified review posted

"The prices from Bedroom Furniture Discounts cannot be beat! Even with delivery charges they are still far less than anywhere else and the quality is th same. And our Customer Service rep, Tiffany, was very helpful and kept us apprised of the status every step of the way."


Rating 10/10
5/5
modified review posted

"Really a great experience. Order was processed and delievered timely. Delivery service was friendly and did a terrific job. Very pleased--- would purchase again for sure. Tiffany Habert in customer service answers emails quickly-- "


Rating 10/10
5/5
modified review posted

"I was very pleased with the service received from Bedroom Furniture Discounts. We purchased a bed and two side tables that were delivered to our rural location within only three days of the arrival of furniture to the local shipper! Furniture is beautiful. White glove delivery service placed furniture in the bedroom, and built the bed. The delivery service apparently lost the directions on how to fix the headboard's decorative panel, but Tiffany immediately sent instructions for us to either fix it ourselves, or to call and have the white glove delivery service return to our home to do the fix. It was an easy fix, with the purpose of protecting the decorative panel during transportation of the bed. Her immediate offer to remedy it was icing on the cake of getting attractive furniture at a great price! Great selection, attentive help in placing the order, including extra under bed boxes, clear communication and quick shipment made it very easy to recommend Bedroom Furniture Discounts and to return there for future needs! I highly recommend their service. "


Rating 10/10
5/5
modified review posted

"From start to finish this company was top notch. Amy helped me with getting an additional discount on my order. After order was placed Tiffany answered questions that I had about shipping. My time frame quote was 3 to 4 weeks and it came early. The delivery company was prompt, professional and neat. I will order from them again! "


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Bedroom Furniture Discounts is a merchant member
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