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Full Rating Profile
  • Bedinabox.com Bedinabox.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 220 East Millard
    • Contact: care@bedinabox.com
    • Phone: 1-800-588-5720
    • Customer Support: 1-800-588-5720
    • Business Hours: 8 AM - 5PM Monday - Friday
    • Fax: 1-866-922-0871

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.64/10 8.64/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.32/10 9.32/10
    Customer service: Rating 9.50/10 9.50/10
    Return/Replacement policy: 0.00/10

3,309 Customer Reviews

Rating 10/10
5/5
modified review posted

"Excellent service and it was packed really well."


Rating 10/10
5/5
modified review posted

"We eagerly awaited the arrival of our queen Bedinabox with the foundation. We weren't disappointed! The mattress is great and the foundation was easy to assemble. We are impressed with the quality of both. Best of all, I am getting a good night's sleep. With our old mattress I was up several times a night and tossed and turned. No more. We add our endorsement to all those positive reviews that prompted us to buy our Bedinabox. Thank you for a great product at a reasonable price."


Rating 10/10
5/5
modified review posted

"Bed is perfect and shipping was fast!"


Rating 10/10
5/5
modified review posted

"Arrived a day late due to weather but not their fault. Mattress fit perfectly in my RV."


Rating 10/10
5/5
modified review posted

"Package delivered as they said"


Rating 4/10
2/5
modified review posted

"I have still not adapted to the new bed. Let's see if that improves with time."

modified review Rep reply posted Mar-03-2015

BedInABox.com, Bedinabox.com rep has responded

“Hi mouragg,

Thank you for sharing your initial experience with the mattress. We're sorry to learn you're having some trouble adjusting. It can take a few weeks or more to fully adjust which is why we offer our mattresses with a 120 day trial and free returns. If you're still not sleeping comfortably, please give us a call and we will do our best to offer some solutions to help.”


Rating 8/10
4/5
modified review posted

"Experience was good overall. Easy to shop and evaluate online, purchase process was easy. Once the mattress arrived, it was easy to unwrap and set up. 1st two nights sleeping on it have been good. My only are I wish would have been a bit better was the shipping time. It took fedex 1.5 weeks and I thought it would arrive faster. All else was great and we like the product so far!"


Rating 10/10
5/5
modified review posted

"The mattress arrived in good shape and in a timely manner. We are very satisfied with the comfort of the bed."


Rating 10/10
5/5
modified review posted

"Love it - great price - arrived on great condition not too hard to setup"


Rating 8/10
4/5
modified review posted

"Too soon to tell if on the quality of the bed. Bed In a Box has free returns and exchanges from 60-120 days after order though.

Strong chemical smell for a few days which is now much reduced was annoying.
"


Rating 10/10
5/5
modified review posted

"Delivered as promised. Very happy with my new mattress. "


Rating 10/10
5/5
modified review posted

"Order was delivered early ! support and communication was great. I will buy again from bedinthebox !"


Rating 10/10
5/5
modified review posted

"Day 2, bed seems to be awesome."


Rating 10/10
5/5
modified review posted

"Love it so far!! Excellent customer service, fast delivery, and amazing mattress! Have been telling everyone!!"


Rating 10/10
5/5
modified review posted

"My bed arrived in three days after ordering, super fast.
Great customer service, very knowligable and friendly.
Now for the bed.....great deal, great bed. I could not be more satisfied. Bed in a box ,rocks!!!!
"


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Bedinabox.com is a merchant member
Bedinabox.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,888 merchant members.