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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Bedinabox.com Bedinabox.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 220 East Millard
    • Contact: care@bedinabox.com
    • Phone: 1-800-588-5720
    • Customer Support: 1-800-588-5720
    • Business Hours: 8 AM - 5PM Monday - Friday
    • Fax: 1-866-922-0871

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.69/10 9.69/10
    Chance of future purchase: Rating 9.69/10 9.69/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

3,615 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"Quick delivery and easy setup. "


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Verified Customer
Rating 10/10
5/5

"Awesome bed, awesome service"


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Verified Customer
Rating 4/10
2/5

"Service and shipping were great. Bed did not smell at all from the first day. Not hot. What then? Back has started hurting since starting to sleep on bed in box and had no previous back problems. Will keep for awhile (pretty much have to keep for 90 days) to see if situation improves. "


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Verified Customer
Rating 10/10
5/5

"Everything so far has been exactly as promised.
This company has been a breeze to work with.
Shipping only took a few days and the bed was ready for use almost instantly.
It was a great online buying experience.
"


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Verified Customer
Rating 10/10
5/5

"Arrived fast and in good condition. Very comfortable bed (altho I don't have much to compare to). "


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Verified Customer
Rating 10/10
5/5

"After reading off the charts reviews for Bed in a Box, I browsed their website to learn more about the company and its products. After deciding on a mattress I thought would work well for me, I called Customer Service to ask a couple of questions for clarification. I spoke to Melanie who was friendly and knowledgeable. I was impressed that she did not try to sell me anything more than what I had planned to purchase. She made me feel good about my decision.
Then, my mattress arrived just on time! That, too, is impressive! It was so exciting to take it out of the box and watch it unfold to its complete form! I set it up in no time and was sleeping on it within an hour or so of getting it.
I can't say enough about the improvement in my quality of sleep since purchasing the mattress. I'm so glad I moved forward with buying it, and I never even had to enter a store.
Bed in a Box is awesome, and I am already referring my friends! :)
"


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Verified Customer
Rating 10/10
5/5

"After a month of trying the mattress, my husband and I are very satisfied with the purchase. The shoulder and back pains associated with our old spring mattress are gone! "


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Verified Customer
Rating 10/10
5/5

"I can't believe that a bed this comfortable could've arrived in a box. And yet, here we are."


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Verified Customer
Rating 8/10
4/5

"The bed feels comfortable (although it's only been a couple of days). Still waiting to see how it holds up over time. Not impressed with the quality of the bed frame though. Cheap press board that cracks at the slightest tweak. The drawers won't slide in flush with the frame and trying to move the frame around results in cracks. Wouldn't buy it again. "


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Verified Customer
Rating 10/10
5/5

"The mattress arrived in very good time. Following directions the unpacking went as stated. Fun watching the mattress rise! Very little odor.
We love our mattress and I am so pleased that after researching many mattresses and reviews on line, that Bed in Box was my choice!
"


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Verified Customer
Rating 10/10
5/5

"We ordered the Bedinabox on a Sunday evening and it arrived on the following Thursday. We got a bed and foundation and the FedEx guy helped us put it into our house. My wife and I set up the foundation, which was pretty easy. The bed expanded well when we cut the shrinkwrap around it. We have slept on the bed 5 nights and it is very nice. It is a King size Serenity Gel.Excellent service and quality product."


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Verified Customer
Rating 10/10
5/5

"The bed arrived so quickly. Easy to unpackage. Very, very comfortable. We sleep like babies.
"


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Verified Customer
Rating 10/10
5/5

"Customer service experience was top notch. Mattress arrived on the promised date and about 5-10 minutes later it was in our bedroom, out of the box, and ready to go. I'll certainly be coming back when we update the beds in our other rooms. The mattress itself is also great. We've been sleeping well since it arrived and it's extremely comfortable. Buy the mattress... You'll be glad you did. "


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Verified Customer
Rating 10/10
5/5

"The website was easy to use, when I called the 800 number everyone was very helpful, the price is great and very competitive and the bed is wonderful!!!"


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Verified Customer
Rating 10/10
5/5

"Shipping was very speedy and mattress is wonderful."


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Bedinabox.com is a merchant member
Bedinabox.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,710 merchant members.