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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Bedinabox.com Bedinabox.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 220 East Millard
    • Contact: care@bedinabox.com
    • Phone: 1-800-588-5720
    • Customer Support: 1-800-588-5720
    • Business Hours: 8 AM - 5PM Monday - Friday
    • Fax: 1-866-922-0871

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.38/10 9.38/10
    Chance of future purchase: Rating 9.69/10 9.69/10
    Shipping & packaging: Rating 9.69/10 9.69/10
    Customer service: Rating 9.50/10 9.50/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

3,464 Customer Reviews

Rating 6/10
3/5
modified review posted

"When placing order, it said 3 weeks delivery. Once ordered they told me it would be 8 wweeks so all items not recieved yet, will be another 6 weeks."


Rating 10/10
5/5
modified review posted

"quick delivery, easy setup, outstanding quality, and most importantly MIND BLOWING comfort!"


Rating 10/10
5/5
modified review posted

"good service and exllent product "


Rating 10/10
5/5
modified review posted

"Fast delivery. Great bed!"


Rating 10/10
5/5
modified review posted

"Quick delivery! Product as promised. "


Rating 8/10
4/5
modified review posted

"Too early to accurately describe comfort, etc. very easy ordering, delivery etc. "


Rating 10/10
5/5
modified review posted

"Very good customer service and products. "


Rating 10/10
5/5
modified review posted

"Great bed, Minimal smells during airing out, Fits queen frame great, Comfortable bed, supports two people very well"


Rating 10/10
5/5
modified review posted

"The customer service is outstanding! High quality, low prices, excellent shopping experience!"


Rating 10/10
5/5
modified review posted

"Great mattress. The perfect combination of support and softness. "


Rating 10/10
5/5
modified review posted

"We are satisfied thus far and will provide a review closer to the 60 day mark. "


Rating 10/10
5/5
modified review posted

"Excellent buying process- on line and called in to ask a few questions.
Product was all that was advertised!
Metal bedframe came damaged, and customer service had a very rapid turn around to get a new one to us at no charge.
Love the bed!
Relatively easy to set up metal frame, wooden foundation & the mattress itself.
"


Rating 10/10
5/5
modified review posted

"The bed was very easy to order online. It arrived quickly. And it was very easy to take out of the packaging."


Rating 10/10
5/5
modified review posted

"Bedinabox.com was amazing. Their website is great and well organized, easy to navigate. The livechat worked wonderfully and immediately, I didn't have to wait at all for someone to respond. Ordering online was easy, and I got exactly what I ordered. I had specific delivery instructions (a date I preferred) that I placed into the comments box on the online order form, and that was followed as well. It was great!"


Rating 8/10
4/5
modified review posted

"Overall experience was very good, but the packing left something to be desired. The mattress and waterproof cover I bought with it were packed together but the cover box was put in the shipping box first and was completely destroyed by the mattress. Had I decided to return it I would have likely run into issues. Other than that the mattress was well packed, and although the whole package was heavy it was easy to move with assistance. The mattress is very comfortable and the cover is quiet to sleep on unlike other waterproof covers. The hardest part of the whole experience was getting rid of the old mattress, but that can't be held against BedInABox!"


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Bedinabox.com is a Merchant Member! Learn more

Bedinabox.com is a merchant member
Bedinabox.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,836 merchant members.