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Store InformationStore Info
Full Rating Profile
  • Bedinabox.com Bedinabox.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 220 East Millard
    • Contact: care@bedinabox.com
    • Phone: 1-800-588-5720
    • Customer Support: 1-800-588-5720
    • Business Hours: 8 AM - 5PM Monday - Friday
    • Fax: 1-866-922-0871

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.61/10 8.61/10
    Chance of future purchase: Rating 9.72/10 9.72/10
    Shipping & packaging: Rating 9.44/10 9.44/10
    Customer service: Rating 9.58/10 9.58/10
    Return/Replacement policy: 0.00/10

3,367 Customer Reviews

Rating 10/10
5/5
modified review posted

"Prompt shipping and delivery. Mattress is extremely comfortable."


Rating 10/10
5/5
modified review posted

"I truly sleep like the dead. The mattress provides comfort and support. Having slept on a old mattress on the floor for several months due to moving, this was a great improvement. I purchased a new bed and the new mattress makes a perfect duo. Would not hesitate to recommend Bedinabox to friends or family. Loved the way it was packaged, arrived on time, everything I espedted."


Rating 8/10
4/5
modified review posted

"Generally great experience.My only complaint is the package had opened on shipment and was disheveled and dirty upon receipt. Luckily everything was intact and only minor clean-up was required. The mattress aired out for 48 hours and sleeps wonderfully. Thank you!"


Rating 10/10
5/5
modified review posted

"Ordered on Sunday. Sleeping on it Wednesday. Box frame was beautiful and easy to put together. I highly recommend Bed in a Box."


Rating 10/10
5/5
modified review posted

"Best bed ever. Box came ripped. Bed still perfect. "


Rating 10/10
5/5
modified review posted

"Shipped promptly. Easy to put together. High quality. Most importantly.......it is comfortable!!!!!!"


Rating 10/10
5/5
modified review posted

"Super easy to work with and we love the bed!"


Rating 10/10
5/5
modified review posted

"Merchandise was exactly as presented. Easy to manage, assemble, and install. Quick shipping as well. Very satisfied and would order again."


Rating 10/10
5/5
modified review posted

"Installation was easy and the bed is very comfortable"


Rating 10/10
5/5
modified review posted

"I purchased 2 separate times from Bed in a Box. Twice, they answered all of my questions. They were polite and even answered my questions about using a bed frame from another company. I've already recommended them twice! I will definitely purchase from them again. Extra points for my bed being really comfy. "


Rating 10/10
5/5
modified review posted

"My husband & I have only had the pleasure of sleeping on our new mattress for 5 nights but thus far we have been very pleased. Mattress is comfortable and has given us a deep nights sleep. Bed In the Box service has been very prompt and attentive. Would recommend to family and friends."


Rating 10/10
5/5
modified review posted

"I put a note on my order to deliver after a certain date and they did just what I asked.

Putting the foundation together was easy, and it felt very sturdy.

The mattress feels wonderful so far!! Tomorrow morning will be the real test- haven't slept on it yet.

My only complaint is that the mattress box was quite a bit heavier than I had expected from watching the you tube video- it took two of us to bring it up the steps, with rests between each step. The handles seemed to be very awkwardly situated.
"


Rating 10/10
5/5
modified review posted

"It was delivered on time with the base that we put together easily. Our challenge was to bring it up two flights of stairs. But it was not as hard as we expected. The mattress, after removing the plastic, layed down easally and puffed up right away!! It was pretty cool to watch our first night was allot better than our old mattress. The rest of the nights till today have been very good sleep. It does get a little warm but we sleep with the fan on us anyway. My husband has been having back issues lately so the mattress is helping him get on the mend. "


Rating 10/10
5/5
modified review posted

"The website was very easy to navigate and ordering the bed was simple. I was impressed at how quickly I received the bed from the time I ordered. I placed the order and three days later I had a new bed and all this with free shipping. We love the new bed, it was very easy to set up and all the reviews I had read about the product were spot on with my experience with how I feel about the bed. I sleep more comfortably, wake up with no pain in my back like I did with my other mattress and I love that my husband and I do not disturb each other's sleep when we move around on the bed."


Rating 10/10
5/5
modified review posted

"Topper arrived on date promised and I have slept without backpain and overheating from my memory foam mattress after adding the latex topper. Great product."


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