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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Bedinabox.com Bedinabox.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 220 East Millard
    • Contact: care@bedinabox.com
    • Phone: 1-800-588-5720
    • Customer Support: 1-800-588-5720
    • Business Hours: 8 AM - 5PM Monday - Friday
    • Fax: 1-866-922-0871

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.44/10 9.44/10
    Chance of future purchase: Rating 9.72/10 9.72/10
    Shipping & packaging: Rating 9.72/10 9.72/10
    Customer service: Rating 9.58/10 9.58/10
    Return/Replacement policy: Rating 10/10 10/10

3,532 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"Really a very good vendor website; quick shipping; clear instructions.

Got their most basic bed, but it's well made. Takes a few nights to get used to memory foam if you haven't used it before.
"


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Verified Customer
Rating 8/10
4/5

"We were really excited to find Bed-in-a-Box and get a memory foam bed at a much lower price! All the reviews we read were stellar! In the first few weeks we were not certain we "loved" it. We thought about the hassle of trying to return it. THEN we took a vacation and stayed in a cabin where the mattresses were terrible. When we got home, we realized that we were both sleeping much better and we decided we really DID LOVE IT! We are excited to keep it! "


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Verified Customer
Rating 10/10
5/5

"The company came highly recommended by a friend-and I'm so glad I listened! I highly recommend this company-the 11" Pac bed original with gel is amazingly comfortable. Slept soundly ever since! Go get one!"


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Verified Customer
Rating 10/10
5/5

"Extremely satisfied! Shipped very fast, (next day!), Set up was easy and sleep quality increased 100%. Would highly recommend!"


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Verified Customer
Rating 10/10
5/5

"Assuming my mattress was bad, I ordered the PAC bed original and confirmed my suspicion. My back and neck have never felt so great in years. It took 3 days and I felt like brand new again. Old mattress is on the way to the curb as I write this. Thanks bedinabox! "


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Verified Customer
Rating 8/10
4/5

"The Bedinabox arrived right on time and in good condition. We were able to track the delivery online in real time, so we knew exactly which day it was arriving. It was easy to open and set up after watching the online video, and was ready to sleep on the first night. Unfortunately, while my husband finds the mattress comfortable, I don not. I find it very hot, difficult to get into and out of and move in, and I wake more often during the night. It is going to be difficult to endure the 60 days before I can arrange for return of the mattress, at which time I will find out whether or not the company honors its return policy."


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Verified Customer
Rating 10/10
5/5

"Great customer service. Needed it delivered by a specific date and they made sure it was here on time. Best mattress I have every slept on. I will use these guys again next time I need a mattress."


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Verified Customer
Rating 10/10
5/5

"Great bed, no hassle. Best price for our needs. Quick delivery, and helpful customer service.
"


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Verified Customer
Rating 10/10
5/5

"Very nice bed and easy to set up. Love the memory foam!"


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Verified Customer
Rating 10/10
5/5

"Bedinabox has alot going for it! We have a wonderful mattress that arrived at our house just days (2 I think) after ordering it at about 1/2 the price of some other popular brands. The quality is top notch so no sacrifice was made there. I highly recommend the company and the product. (ours is the bamboo covered mattress). Love it!"


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Verified Customer
Rating 10/10
5/5

"It arrived quickly and was just as described. We love the mattress."


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Verified Customer
Rating 10/10
5/5

"PROMPT DELIVERY, GREAT PACKAGING, EXTREMELY COMFORTABLE BED, EASY TO SET UP.

IT'S ONLY BEEN A FEW DAYS AND HAS ONLY BEEN GREAT NIGHTS OF SLEEP!
"


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Verified Customer
Rating 10/10
5/5

"Arrived on time and the bed is really comfortable!"


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Verified Customer
Rating 10/10
5/5

"Product quality excellent.
Delivery when promised.
I highly recommend them.

Bed is even better than expected.
"


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Verified Customer
Rating 10/10
5/5

"I have been very unhappy with our expensive pillow top mattress for some time. A friend recommended your product and our son purchased one, then my nephew. They both raved so we finally ordered one- why did I wait??? I slept so comfortably the first night that I couldn't wait to go back to bed!!
The foundation covers did not fit but we were promptly sent new ones . Everyone I spoke to answered my questions and were very responsive . Now my sister is ordering one!! We are a family of fans????
"


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Bedinabox.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.