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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 220 East Millard
    • Contact: care@bedinabox.com
    • Phone: 1-800-588-5720
    • Customer Support: 1-800-588-5720
    • Business Hours: 8 AM - 5PM Monday - Friday
    • Fax: 1-866-922-0871

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 9.69/10 9.69/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

2,987 Customer Reviews

Rating 10/10
5/5
modified review posted

"Wonderful bed. Comfortable no matter which way you sleep. And there is no heat problem! "


Rating 8/10
4/5
modified review posted

"Fast, easy. Canadian buyers dont forget the freight cost (120$ for a queen mattress)!"


Rating 8/10
4/5
modified review posted

"Experience was very good. Only problem with website was difficulty in finding exact size of bed. In delivery, the dufflebag that the mattress comes in is very heavy and needed three people to get it up stairs."


Rating 10/10
5/5
modified review posted

"It was easy and fast to order. Delivery was straight to my front door. We unpacked it and slept on it that night. Great ."


Rating 10/10
5/5
modified review posted

"The products I ordered, mattress, frame, foundation, & pillows are all of great quality and a fair price.

Shipping was fast, everything was packaged well, I received all of what I ordered (multiple large packages on separate trucks) within about an hour of each other on the same day, and nothing was damaged.
"


Rating 10/10
5/5
modified review posted

"We've slept in the bed a couple of nights now, and it feels fabulous!! I track my sleep pattern with a fitbit fitness tracker, and the difference in my sleep pattern from the last couple of nights compared to my old mattress is remarkable! My sleep pattern from my old mattress shows tossing, turning and waking numerous times"15+" during the night, but with my new mattress there are just approx. three times it records tossing, and that's probably just turning over. Amazing! As far as customer service goes, I asked several questions on numerous occasion before I purchased the mattress, and the customer service agents were very prompt and courteous in answering all my questions. The bed arrived in five days, and was very easy to remove from the box and bag. It's helpful to have two people, but I could have done it by myself. There was not enough of an odor to even mention...All in all, so far I'm very impressed with the service and quality promised! Now to test for longevity, Thanks! Joe and Tammy Thompson"


Rating 8/10
4/5
modified review posted

"I wish they would help to get the boxes inside the house, into the bedroom. The bed boxes were too heavy for me, had to get help getting them inside. Other than that, good job."


Rating 10/10
5/5
modified review posted

"Only had a week sleeping better and so far so good."


Rating 10/10
5/5
modified review posted

"Flawless customer experience and we love the bed! "


Rating 10/10
5/5
modified review posted

"The overall experience was exceptional from the time we contacted them with questions, right up to delivery of the bed.

While we were a little hesitant to order a mattress online we are 100% satisfied and would endorse this vendor with complete confidence.
"


Rating 10/10
5/5
modified review posted

"Came on time, very comfortable, less hip pain. Only complaint not firm enough around the edges "


Rating 10/10
5/5
modified review posted

"We were skeptics! Who orders a bed in a box?
After seeing the price of a high end competitor, we decided to give it a try... for half the price and free returns.
It took a while to get used to the memory foam but after a week, my lower back pain is gone!!! I am so glad that we gave it a shot.
"


Rating 8/10
4/5
modified review posted

"The mattress and box spring were shipped separately. It would have been nice to know which was which (the box spring ended up coming first). But otherwise, everything was good."


Rating 10/10
5/5
modified review posted

"The bed arrived on the date promised and thus far has delivered on the promises of comfortable sleep experiences."


Rating 10/10
5/5
modified review posted

"Delivered on time. Easy to assemble. Good quality sleeping experience."


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