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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 203 Route 22 East Greenbrook NJ
    • Contact: customerservice@beachcamera.com
    • Phone: 800-572-3224
    • Customer Support: 800-572-3224
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.93/10 7.93/10
    Chance of future purchase: Rating 8.37/10 8.37/10
    Shipping & packaging: Rating 8.44/10 8.44/10
    Customer service: Rating 8.68/10 8.68/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

2,146 Customer Reviews

Rating 10/10
5/5
modified review posted

"My experience was just fine"


Rating 10/10
5/5
modified review posted

"xc zxc xzv vdsffffffsdfgsdfgsfg"


Rating 4/10
2/5
modified review posted

"I did not receive an email confirmation for my order. Checked spam--not there either:("


Rating 10/10
5/5
modified review posted

"Hi,
I just received the Otterbox Defender series case for HTC Windows Phone 8X. I could NOT be more satisfied. I was going to buy the exact same one at Verizon retail store but they wanted almost $33.00 !
Bought the same one for ..... $4.99 on Ebay from Beach Camera.com. This is the first time I ordered anything from this company but will in the future! The case is perfect, durable and exactly what I wanted ! 5 out of 5 stars ! By the way, I have NO afffiliation with BeachCamera.com.... just a very satisfied customer !
Also, there is NO rating listed as n/a below .....
"


Rating 10/10
5/5
modified review posted

"Product was delivered as expected. I will definitely buy from Beach Camera again."


Rating 10/10
5/5
modified review posted

"Good service, product as described"


Rating 8/10
4/5
modified review posted

"All good-shipping packaging a little light allowing a ding and small rip in the factory packaging of the Nikon camera."


Rating 10/10
5/5
modified review posted

"Item was priced for sale, delivered quickly, and was as described.
No problems for nearly a year. Would buy from seller again.
"


Rating 2/10
1/5
modified review posted

"Terrible. This was a pre-order and the next day I got a refund because it was out of stock????? but the product is a pre-order and it is STILL on the website!!! I went and bought it somewhere else!"


Rating 2/10
1/5
modified review posted

"This company has incredibly poor customer service. They did not process my order when I placed it, shipped it late, and sent it to the wrong address! Getting in touch with them for help has also been difficult. Now I'm having trouble getting an RMA to return the merchandise since the intended recipient is no longer in the country. Never use this company. "


No Avatar
gfw
Rating 2/10
1/5
modified review posted

"Stay away! Ordered a camera. 4 business days later they contacted me to verify the shipping address.

They made no apologies for this extraordinary slow service. They made no offer to upgrade to 2-3 business day delivery to make up for their poor service.

What good is their 2-5 day shipping if they don't ship the product for 4 days?
"


Rating 8/10
4/5
modified review posted

"The service of you service desk was realy good and freindly. Nevertheless the billing department was very customer unfreindly and rude. Due to an error in the delivery address the first delivery attempt had to be returned. We emidiately agreed with the service desk to place a new order.

The first attempt to place an order went wrong during payment by VISA the second attempt went ok and was paid succesfully.
The day after I called the servicedesk to explain the problem and with the request to delete the 2nd (not paid) order. I was connected with the billing department, where the first lady I almost did not understand due to here strong (Rusian?) accent. After I was connected with a second lady she told me in a very rude way that they will not deliver anymore any camera and cancel all orders.

I explained to here that I am am expat from Europe currently living in Mexico and having the order delivered in USA at a freinds address. After long talking she finaly canceled the incorrect order and approved the final correct one.

Knowing that a paid 2 times with my credit card, without any product received until that time, i think this shows I am a serious buyer and schould not be handled by the billing department like I am a crook.

I want to repeat that the service desk did a real good job. Only the billing department causes the frustration.

Hope the above feedback is of any help.
Best Regards,

"


Rating 8/10
4/5
modified review posted

"Beach camera did their best to assist with my order."


Rating 10/10
5/5
modified review posted

"Really amazing, important one the product was delivered as informed. Really good product, very simple configuration, I will recomand beach camera to my friends. Thank you ..."


Rating 10/10
5/5
modified review posted

"Great easy to use site with very competative pricing. I shopped other sites before purchasing here and found that other Camera resellers misrepresent what they sell. Beach Camera ships exactly what they state is included on their website and their free shipping is at least three times faster than other camera retailers online. I am very pleased with the product I recieved and the service I recieved when purchasing from Beach Camera.

Thank you,

Joseph & Paula
"


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