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Store Rating and Reviews Beach Camera

Homepage: http://www.beachcamera.com Shop Now at Beach Camera
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.12 / 10
Six-Month Reviews: 34
Lifetime Reviews: 977

   


Lifetime Rating: 9.04 / 10
All Stores Avg.: 8.13
8.09 Pricing of Products and Services
8.24 Likelihood of Future Purchases
8.71 Shipping and Packaging
8.13 Customer Service
5.94 Return or Replacement
Show Reviews Read all 977 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
203 Route 22 East  
Greenbrook NJ
customer support email:
customerservice@beachcamera.com
phone:
800-572-3224
customer support:
800-572-3224
business hours (est):

FAX:


Trust and Ethics Policy
 Beach Camera Customer Reviews
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Reviews 1 - 15 of 930
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Very Dissatisfied
Reviewer: dougfree
Click Here to See the Profile for dougfree

11/18/09 6:26 PM
BEWARE BEWARE - I just bought a $1000 Sharp LED TV and it arrived with a faulty screen. I thought BeachCamera would stand by it but NO they said call the manufactuer.  
 
REMEMBER If you buy locally you can return it for a replacemeent, it is the Holidays and there prices are GOOD!  
 
____________________________________  
"Reference number: LTK146051432791X Please use this ticket number in any correspondence with us.  
Subject: Fwd: just opened TV Bad  
Dear Customer,  
 
Thank you for contacting us.  
 
 
Please call Sharp. They will make sure to replace the TV for you unless its a simple fix then they will repair it for you. Please keep me posted.  
 
Sincerely,  
 
Isaac  
 
BeachCamera.com Service Department  
For Customer Service: customerservice@beachcamera.com  
For Sales: sales@beachcamera.com  
For Billing and Verification: billing@beachcamera.com  
Fax: 1-732-752-0538 "  
 

Somewhat Satisfied
Reviewer: Rangesh1981
Click Here to See the Profile for Rangesh1981

11/16/09 12:14 AM
I have called thrice regarding my order status all the time customer respresetive of this company disconnected my call. When i order WD Live TV their status was available, but its still showing processing. This week end i am leaving out of USA. I dont know whether they will ship this item or not. Before placing order i have enquired about this company but now i am feeling cheated.  
 
Regards,  
Rangesh  
rangesh1981@gmail.com

This review was modified by its author, Rangesh1981, on 11/16/09 12:16 AM.

Very Satisfied
Reviewer: arturo2228
Click Here to See the Profile for arturo2228

11/11/09 11:01 AM
I bought an Olympus E-520 kit with two lenses and added a media card and a battery replacement. I was expecting this to arrive on monday (11/09) but the next fiday (11/06) I recived tha package with everithing just as I ordered. Congaratulations and You got a new loyal costumer. Arturo Trevińo Sterling, V

Very Satisfied
Reviewer: jojopogi29
Click Here to See the Profile for jojopogi29

11/10/09 9:21 PM
BeachCamera is amazing! I was looking for a Tokina 11-16 for Canon and couldn't find it anywhere else. BeachCamera has it for a very low price. I placed the order Friday November 8, and the item shipped November 9. I received the lens November 10, 2009. I also inquired about the tracking/delivery last Monday, and Joseph S. was the customer representative who assisted me. Joseph S. is such an awesome rep, and very professional. He knows what true customer service is all about. 5 stars out of 5!

Very Satisfied
Reviewer: Adikeo
Click Here to See the Profile for Adikeo

11/9/09 1:46 PM
I purchased the Panasonic DMC-ZS3 digital camera online from Beach Camera on the evening of Nov. 3. The next day I had a shipping confirmation email letting me know the item had been shipped. It arrived on the 7th. It was an open box special so there were a few very minor tiny scratches on the bottom of the camera. You have to look closely to even see them. I also chose the free shipping option which I thought would slow the shipping process but it did not. I receieved the camera much sooner than I expected and took it to a concert the next day. It is an awsome camera. I would definetly recommend Beach Camera to others.

Very Satisfied
Reviewer: orionstrain
Click Here to See the Profile for orionstrain

11/5/09 12:10 PM
Ordered on 11/3 the canon T1i plus 2 lenses and received it on 11/5. What an express delivery. In addition, I noticed they had advertised an extra free item (4 GB SDHC) the next day and the CSR Joe was able to add this bonus item into my previous order, even though it was no longer available.

Very Satisfied
Reviewer: peta1p
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11/3/09 7:38 PM
Terrific seller! FASSSST shipping and good prices. Great combination. Highly recommened!

Very Satisfied
Reviewer: tommybpa
Click Here to See the Profile for tommybpa

11/1/09 9:25 PM
Ordered a Nikon 50mm lens from their eBay store. Was extremely pleased. I ordered it on a Tuesday and received it on Wednesday! WOW!! Will definitely order from them again!

Very Satisfied
Reviewer: manicmarty
Click Here to See the Profile for manicmarty

10/22/09 3:22 PM
i'm very pleased with both the speed and great communication of this seller. i really haven't taken my "olympus vn-100" digital voice recorder out of the pkg. yet, but trust this seller to make 'things right' if it wouldn't work for some reason. i'm going to read the instructions and have my husband explain its use to me. my doctor suggested buying this because i suffer from severe short-term memory loss.  
from a woman's stand however, i decided to buy this particular model because of the many happy reviews on it, on the 'amazon' site, the very reasonable price, and MOST OF ALL, THE WONDERFUL COLOR OF IT. WHITE WITH RED TRIM. i also own a automatic wrist blood pressure cuff that's the same, exact color.  
i'm slightly bummed out that right after i bought this recorder on 'ebay', it went down in price by $1.00. no big deal but i did notice.  

This review was modified by its author, manicmarty, on 10/22/09 3:24 PM.

Very Satisfied
Reviewer: mfd14534
User Rating: 
Click Here to See the Profile for mfd14534

10/20/09 5:14 AM
Beach Camera is a great place to purchase camera equipment!  
 
They had the Canon G11 camera listed on their website as "Available" before any other vendor did. I thought "...sure, they are just trying to get me to place a pre-order like everyone else." I decided to give them a call to see what the real story was.  
 
The sales rep said the had 30 cameras that were on their way from the warehouse and they would ship to customers the following day.  
 
Guess what? He was right! My camera shipped the next day.  
 
Great prices + no high pressure sales = a great place to buy camera equipment!

Very Satisfied
Reviewer: rafaelagomez73
Click Here to See the Profile for rafaelagomez73

10/17/09 11:54 AM
Good Customer Service. A+++++++++

Very Satisfied
Reviewer: irush
Click Here to See the Profile for irush

10/4/09 9:48 AM
Great no hassle buying experience. No upselling at all, shipped on time, delivered on time. Quality company to work with.

Very Satisfied
Reviewer: Fairmont
Click Here to See the Profile for Fairmont

10/2/09 9:58 PM
I looked online for the best price on the Canon F/5.6 L USM IS 100-400 lens. It's a great lens and is well-regarded by almost all serious Canon users.  
 
I found two online retailers that had an outstanding price. One was out of stock. The other was Beach Camera. They had it in stock and sold it for the exact price they advertised. I ordered it, and within an hour of payment, it was on a Fed Ex truck. They told me to expect it (the lens) within five to seven days. It arrived to my house 48 hours after payment, from New Jersey to Atlanta. They gave me the tracking number and I followed it (excitedly) online for two days.  
 
Beach Camera gave me an excellent deal, took prompt payment, made immediate shipment, and delivered (through Federal Express) the exact item advertised, in excellent packaging, and to my door in two days.  
 
I can confidently say that my experience with Beach Camera was 100% satisfactory. I have 0% complaints.  
 
Thank you, Beach Camera.

Very Satisfied
Reviewer: randee25
Click Here to See the Profile for randee25

9/19/09 3:00 PM
This is one of the best buying experiences i had. No hassles! No annoying bait and switch tactics! My order came in 3 days! I will surely conduct business with them again!

Very Satisfied
Reviewer: minasoriginals
Click Here to See the Profile for minasoriginals

9/12/09 10:58 PM
I did so much homework looking for a great price on a Nikon D5000. I then did my research for a well regarded internet merchant. I got both from Beach Camera. I read so many reviews, most great, some good, and always a few poor. But I did notice the poor ones were often fixed by customer service.  
Beach Camera did everything they advertise, full US warranty, everything new in box, they advertised that their D5000s were new stock, no recalls...and NikonUSA verified that mine is fine. I ordered this over the Labor day weekend, and I had it on my doorstep the following Saturday.  
Beach Camera is wonderful, I am looking forward to buying from them soon.

This review was modified by its author, minasoriginals, on 9/23/09 6:23 PM.

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