5/5

posted Jun-10-2013

"Great bike, Super customer service! Beach Bikes sent me an email offering info and assistance as soon as they received the order for my Urban Lady Beach Cruiser. Never in my life have I experienced this level of care and customer service and I am 70 years old! So easy to put together, I did it all by myself and I have never assembled anything like this before. Took it for a spin around the neighborhood and fell in love with this bike. It is so comfortable, has a smooth ride and so easy to handle. I am 5'2" and glad I chose the 26" as it is perfect for me. Very happy with my purchase and the outstanding customer service from Beach Bikes."

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5/5

posted Jun-10-2013

"The Quintessential Cruiser Bike!

Our twin daughters are going off to college near the beach so we purchased these Firmstrong Bella Fashionista Cruiser bikes for their Graduation present. They are great looking, come in a variety of colors, and are of high quality. The girls love them!

We had a slight hiccup when we initially ordered the bikes so I sent an email to the seller.....Dustin got back to us the next morning with an answer before shipping them out to us. We ordered them on a Tuesday and they arrived on Friday! Easy to assemble as well. We bought the lifetime warranty for $ 9.99 which we thought was a bargain.

All in all, a great product with superior customer service at a good price! "

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5/5

posted Jun-06-2013

"I purchased the Firmstrong Urban Lady 24" single speed in Mint Green and am so happy with my purchase! I also got the fenders and bike basket. The bike was so easy to assemble and the Beachbike staff is so great. They send you a few emails introducing themselves, what they do with the company, and a little history on the company. They are very friendly and help you with assembling your bike. I highly recommend Beachbikes!"

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5/5

posted May-29-2013

"I purchased this bike in purple as a Mother's Day gift for my wife from Beachbikes. I ordered online and it arrived in 3 days (using their standard shipping). The bike is nice, was easy to assemble and my wife loves it. Since our purchase Beachbikes has been in contact, even assigning a bike mechanic that includes a "How To" video.
Great Bike, and Great Customer Service!(which is hard to find these days) I would definitely purchase another cruiser and recommend them to anyone in search of a bike."

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5/5

posted May-28-2013

"Absolutely identical experience with charlottend! The only thing, we bought a pink mini Bella for our daughter:))
Customer service is superb!!! Honestly, I've never had such a great experience with any other company before! They even send personalized thank you letters after purchase! It's very nice of them:) Even though the bike itself had some manufacturing issues-a flat tire and incomplete assemble set, overall it's a great quality product and I will not hesitate to buy 3 more bikes for the whole family from this company.
Dustin, Alanna and Charlie were very helpful! I got all the missing parts and a new tire tube at the speed of light;))
Highly recommend to everyone! "

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5/5

posted May-24-2013

"We ordered a Firmstrong Mini Bella 16" in Baby Blue for our daughter's birthday from Beachbikes.net through the Newegg Marketplace. Despite our last minute order it arrived in time for my daughters birthday. Unfortunately as I assembled the bike I found a manufacturing error that made the bike unrideable. I called Beachbikes and Charlie and Dustin suggested trying a few things to help me correct the error even though it wasn't their fault. However even with their helpful advice I was unable to fix the issue. When I called Dustin back he immediately offered to ship out the necessary replacement parts via PriorityMail so my daughter could get on the bike as soon as possible. Both Dustin and Charlie were great to talk with and very helpful. I normally try to shop locally, but my local bike store had nothing cheaper than $250 for a children's bike. I guess I'll be doing all of my bike shopping with Beachbikes in the future."

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5/5

posted May-17-2013

"I purchased the Bella 3 speed in mint green and its exactly what I was looking for. Im 5'3 and its the perfect size for me. The three speeds are perfect for riding around town and the seat is super comfortable. Ordering from beachbikes.net has been awesome. The shipping was fast and customer service has been great! The bike came with no damage and it only took about 45 minutes to put together. Overall I am very happy with my purchase and I would recommend this bike to anyone looking for a beach cruiser!"

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5/5

posted May-13-2013

"They sell great bikes at great prices, and they have best customer service of any site I have dealt with on the internet.
I shopped around quite a bit for a cruiser bike, and these guys had the best prices on the bike I wanted. Their customer service is exceptional. They respond promptly to emails, and even send follow up hand written letters apologizing for any issues encountered. The coaster brake had a squeal on the bike I received, so they sent me a new wheel and resolved the problem without issue. Great company to do business with. I would highly reccomend them to anyone looking for a cruiser bike."

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5/5

posted Apr-11-2013

"After a recent trip to San Diego, I decided it was time to buy a beach cruiser. Everybody on them seemed so happy and relaxed. They weren't racing to get somewhere, or negotiating some crazy mountain trail, they were just riding their bikes. I have a very nice mountain bike, but it rarely gets used (since I don't like riding down mountains!). My family enjoys riding bikes, and now that I have the cruiser, I enjoy going with them.

About the bike - I didn't like the idea of getting a singel speed, so I got the 3-speed. Very glad I did. My neighborhood has slight inclines and declines, and I love shifting through the gears to find the sweet spot. The seat is big and comfy (though I may upgrade to an even bigger and comfier one since I'm a big guy). Everything on the bike seems well made. For the price, I got more than I was expecting. Paint looks good, hand grips are nice, and the shifter is Shimano. No complaints about the bike.

About the company - I have been completely impressed with beachbikes. The bike arrived quickly and in good condition. There was a personalized note (hand written) welcoming me to the family and thanking me for the purchase. I was assigned a mechanic in the event I had any questions (none yet). The website is great as well. There are instructional videos on how to do just about all the maintenance on your bike, and those have helped me already from setting up the bike to adjusting my chain. I am confident that if I had any problems with the bike they would happily help me. GREAT customer service to this point.

Really like both the bike and the company."

This review was modified by santanrob on April 11 2013 01:11:11 PM

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5/5

posted Apr-05-2013

"Best bike ever!!! This is my second bike I have purchased from beach bikes and both experiences have been wonderful. Not only are the bikes great but the customer service was even better. I would give them 10 stars!!! I'm telling all my friends and family about them. Thanks again!!!!"

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5/5

posted Apr-01-2013

"A group of friends in Phoenix all purchased these bikes so we can ride around together in style! We got the bikes 2 days later! They're super fun, comfy and I also bought some bike bling from Beach Cruisers in Torrence - everyone there was super nice! "

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5/5

posted Mar-27-2013

"We purchased our 26" Firmstrong Urban Lady through Beachbikes for our daughter who is graduating from 8th grade. Communication from the company, delivery, and packaging were all excellent. Bike looks to be of good quality and I was able to assemble it in less than an hour. She is very happy with it and now has a bike that is unique compared to her friends. I would definitely purchase from Beachbikes again. "

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5/5

posted Mar-20-2013

"I grew up in SoCal and always wanted a beach cruiser. When my 30th birthday rolled around, I decided that I was finally going to treat myself. The only downside was, I was living in Columbus, Ohio...where there are no beaches :/ So, finding a cruiser in-store was near impossible. We stumbled aross BeachBikes online, and decided to give it a leap of faith. Knowing that they had an incredible return policy helped too :) When my Birthday rolled around my package had arrived, and my Husband made me stay upstairs while he assembled my Cruiser. When he finished and called for me to come down, it was perfect. I LOVE MY BIKE. And since there aren't a ton of people here that have them, I get compliments everywhere I go with her. I have plans to move back to Cali this fall, where she'll feel more at home. Thanks Beach Bikes, for an amazing piece of Cali shipped all the way to Ohio. "

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5/5

posted Mar-19-2013

"I've never had a company take care of my evey need like BeachBikes.com has. Thank you soooo much team! i will never need another bike company in my life.

Fast Eddie."

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5/5

posted Mar-19-2013

"My sons gave me this cruiser for Christmas...what a great surprise. They picked out the light blue color which is gorgeous, especially in the sunlight. Also, they assembled it....so i know it was easy to do :) I took it to our house at the shore where not only have I enjoyed it, but everyone who is visiting has, too. The fact that it is a 'girls' bike, allowed both the guys and girls to ride it. We did decide to put fenders on it after riding it on the wet streets.
Needless to say, I LOVE my cruiser!!"

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