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bazilliondreams.com

Consumer Electronics

Rating 9.00/10 30 reviews
(69 lifetime reviews)

9.00/100 (6-month rating)
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All Customer Reviews (69)

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Rating 2/10 1/5
modified review posted Feb-26-2012

"I purchased 3 pieces of this item.
Unfortunately, the fulfill department did not do well in the package. I ask customer-service to control the whole weight of the package. Do not make them over 6lbs.
But they did not understand my request. The weight of the package is 6.3lbs, 5.7lbs, 6.1lbs. Bad experience!
Only the second order is OK.

I do not think that the fulfill department can not control the weight.
I will not give you positive feedback because of the packing and shipment. Sorry!"

modified review posted Feb-27-2012
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Bazillion Dreams, Bazillion Dreams rep has responded

“Thanks for your comments. We value your concern and apologize for this action. The Amazon fulfillment center tries very hard to have a high standard with fulfilling our products and we will bring this to their attention. We hope you reconsider the feedback you have left.”

Rating 10/10 5/5
modified review posted Feb-22-2012

"Got it quick. Great game."

Rating 10/10 5/5
modified review posted Feb-20-2012

"My order arrived on time and in a beautiful wrapped package. I was very pleased with Bazillion. "

Rating 10/10 5/5
modified review posted Feb-16-2012

"Fast service. Item was in good condition."

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Rating 10/10 5/5
modified review posted Jan-21-2012

"Item was as promised with a great price and prompt shipping. I would buy from them again. It shipped the same day I ordered it."

Rating 10/10 5/5
modified review posted Jan-20-2012

"A wonderful merchant. The customer service was excellent and the gentleman I had the pleasure of talking to was extremely helpful and attentive. I will definitely shop here again and would recommend them to everyone. 5 stars :-)"

Rating 10/10 5/5
modified review posted Jan-17-2012

"My son loves R2-D2 and this plastic bank was perfect! It's a nice size - about 11 inches tall and sturdy."

Rating 10/10 5/5
modified review posted Jan-12-2012

"Bought this as a gift for niece. Appeared as advertised and in great condition. My niece loved it!"

Rating 10/10 5/5
modified review posted Jan-06-2012

"Extremely pleased with product and fast delivery. Thank you."

Rating 2/10 1/5
modified review posted Jan-04-2012

"Bazillion Dreams has no customer service at all. We ordered the Harry Potter Hogwarts House Cup Challenge board game through them with Amazon. When we opened the sealed game, there was a big rip in the game board. We contacted Bazillion Dreams, who responded by saying sorry about the shipping problem, which it wasn't, and to contact Amazon. We called Amazon and found that they could only refund our money because they didn't have any more games from Bazillion Dreams. Since we really like the game, we went back to Bazillion Dreams, who again responded to contact Amazon. I find it unacceptable that a company accepts no responsibility for the products it sells and tries to blame others for its own problems. The game is great, just buy it from another seller."

modified review posted Jan-10-2012
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Bazillion Dreams, Bazillion Dreams rep has responded

“The customer was taken care of and refunded promptly before they left this comment. Many customers shop with us because of our high positive feedback and integrity. There are very few companies who truly value the customer and we did everything to make this right and so did Amazon.com. If there was miscommunication or misunderstanding we sincerely apologize. We hope the customer reconsiders the comments they have made and move forward in a positive direction.”

 
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