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batteriesinaflash.com

Consumer Electronics

Rating 8.44/10 8 reviews
(331 lifetime reviews)

8.44/100 (6-month rating)
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BatteriesInAFlash.com / biaf.com is a merchant member
BatteriesInAFlash.com / biaf.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (331)

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Rating 10/10 5/5
modified review posted May-01-2012

"Had to call to get help. The guy was fast and efficient. the order came quickly, in the time they said it would. I will buy from BatteriesInAFlash again."

Rating 2/10 1/5
modified review posted Apr-12-2012

"I ordered from this site on the 3rd of january and still have not received my product, despite many e-mail´s asking for the status of it!!! This is my email reference id: [#23bf336421b044d887a4c2d30289efe7#]

please respond"

modified review This review was modified by 3483jonas on April 12 2012 05:48:51 PM
modified review posted Apr-12-2012
batteriesinaflash's Avatar
batteriesinaflash, BatteriesInAFlash.com / biaf.com rep has responded

“Hello,

I apologize for the experience that you have received. We are not in the business of ignoring our customers. Why did you not call our 800 number for assistance if emailing was not working. Our numbers are posted everywhere. We have several emails that are only for out going. They are never checked. Not sure what email you were responding to. We are going to look into your order and find out any details we can and resolve this. It would be helpful to call us at 1-800-515-2423 for faster service.

Thank you,

Avel Ureno
BatteriesInAFlash”

Rating 10/10 5/5
modified review posted Mar-27-2012

"The on-line purchase of a replacment battery for my Titan truck went very smoothly. From identifying the proper battery, to considering the standard, or premium types, and selecting the many options of shipping.
The total price was great. (lower cost than Sears). I was contacted by email to confirm the order and received a phone call when alternate pick-up arrangements were necessary, due to the battery type I ordered.
That call lowered my cost by 20 dollars! I'm very happy with the transaction. Of course, the battery works great. "

Rating 10/10 5/5
modified review posted Jan-06-2012

"I found the exact battery I needed at BatteriesInAFlash.com. It was half the price of the next closest company (even with shipping it was still cheaper than their product price). The online purchase was not difficult and my battery arrived five days later. Thanks, BatteriesInAFlash.com, for your help!"

Rating 10/10 5/5
modified review posted Dec-30-2011

"Five stars copmnies. super express delivery. great customer satisfaction and very courteous"

Rating 10/10 5/5
modified review posted Dec-20-2011

"It is relatively ease to get things in the mail quickly - which they do. What sets Batteries In A Flash apart is the very knowledgeable and straight talking support staff. There is a surprising level of complexity and options out there to choose from. "

Rating 10/10 5/5
modified review posted Dec-09-2011

"Great company to deal with. Thanks! "

Rating 8/10 4/5
modified review posted Nov-29-2011

"Product arrived in good shape and sooner than expected."

Rating 10/10 5/5
modified review posted Nov-22-2011

"Web site is great. Easy navigation, huge inventory, and all the information was available to enamble me to find the exact battery that I needed. The on-line ordering process was streamlined and delivery was timely. And the 10% discount for life is an added bonus! I will no doubt be ordering from biaf.com in the future."

Rating 2/10 1/5
modified review posted Nov-07-2011

"Sorry to say not so good...they charged my card for batteries, then sent an email a few days later telling me they would not be able to ship them until Nov 20th...I cannot wait that long as I need them for my electric bicycle for transportation. Therefore, I ordered the batteries from a different site, but because Bats in a Flash had already billed my card, my new purchase at another site caused me to overdraft my account later that week...I have a very tight budget, and this was very frustrating. Furthermore, the batteries I have bought from batteries in a Flash are supposed to have a 1year warranty, but I have to purchase them about every six months....when I asked about how to get some kind of credit, they were very vague about any "prorating" of my old batteries, or how this so called "warranty" is any good to the customer."

 
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