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59 reviews 
posted Feb-22-2012 “Dear customer,
We are sorry to hear about the situation. Unfortunately we no longer carry the type of AC adapter that you purchased from us and since we are not able to send out a new replacement, we have issued a full refund for the cost of the product back in your account. Please do not hesitate to contact us if you have any questions.
We apologize for any inconvenience this may have caused.
Kind regards,
BattPros.com
1-800-820-3387”
posted Feb-06-2012 “Dear customer,
We are sorry to hear that you have been having difficulties returning the battery you purchased from us. Please call us at 1-800-820-3387 and we will be happy to assist you with sending the battery back for a refund.
Kind Regards,
Batt Pros”
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posted Feb-20-2012 
![Share](javascript:share_rating({"review_body":"excellent product at a great price","link":"http:\/\/www.resellerratings.com\/store\/Batt_Pros\/comment\/1271449#comment1271449","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Batt_Pros.jpg","store_name":"Batt Pros","username":"kbb54403","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"At the moment I\u0027m very dissatisfied, not with their service but with the product I was sold. This is a replacement laptop charger for an HP laptop, and it\u0027s supposed to be up to the factory specs of the original. I paid a little more than some cheaper online offers to get a better product.<br><br>The first charger lasted some period of weeks or months and died out suddenly. It cost me $10.50 to ship it back for a replacement.<br><br>Now I\u0027m astounded that the replacement just completely died the second time I used it. So I\u0027m very concerned about the product quality and I don\u0027t want to keep spending money mailing them back.","link":"http:\/\/www.resellerratings.com\/store\/Batt_Pros\/comment\/1270089#comment1270089","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Batt_Pros.jpg","store_name":"Batt Pros","username":"EdwardW","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This battery installed easily and has charged, drained and recharged as advertised. It is bigger than the original but this is insignificant. I would definitely purchase from Batt Pros again.","link":"http:\/\/www.resellerratings.com\/store\/Batt_Pros\/comment\/1265353#comment1265353","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Batt_Pros.jpg","store_name":"Batt Pros","username":"jrbigelowjr","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was very happy with the item I ordered and would use Batt Pros for future orders!","link":"http:\/\/www.resellerratings.com\/store\/Batt_Pros\/comment\/1261027#comment1261027","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Batt_Pros.jpg","store_name":"Batt Pros","username":"kbuell","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent service and pricing","link":"http:\/\/www.resellerratings.com\/store\/Batt_Pros\/comment\/1249767#comment1249767","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Batt_Pros.jpg","store_name":"Batt Pros","username":"DavidStarSpeck","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My battery arrived in a timely fashion and has performed up to expectations.","link":"http:\/\/www.resellerratings.com\/store\/Batt_Pros\/comment\/1224907#comment1224907","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Batt_Pros.jpg","store_name":"Batt Pros","username":"lhackman","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Batt Pros is very fast and efficient. After placing my order, I received it quickly. The box was fine; there was no damage to the packaging when it arrived. The contents were also nicely packaged. <br>Their products are very durable. I do not see any difference in the charge as of now.","link":"http:\/\/www.resellerratings.com\/store\/Batt_Pros\/comment\/1223749#comment1223749","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Batt_Pros.jpg","store_name":"Batt Pros","username":"stellama","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was really disappointed with my experience with Battery Pro. I received my new computer battery with out any issues - but then quickly found out that the problem with my computer was not the battery and so I hoped to return the battery for a refund. I knew that I needed to have a reference number in order to return the battery and so I tried multiple times on the website as well as through email to try and get a reference number to return this item. No one ever replied to me. I would still be very interested in returning the battery that I have never used...<br>Thank you.","link":"http:\/\/www.resellerratings.com\/store\/Batt_Pros\/comment\/1222953#comment1222953","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Batt_Pros.jpg","store_name":"Batt Pros","username":"Jemc","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Purchased a replacement battery for an HP laptop. This is the second replacement battery I\u0027ve purchased. The first replacement was purchased elsewhere and went bad withing a month. The BattPros battery arrived quickly and was reasonable priced. I\u0027ve had no issues with the battery and it\u0027s performed much better than I expected. ","link":"http:\/\/www.resellerratings.com\/store\/Batt_Pros\/comment\/1221819#comment1221819","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Batt_Pros.jpg","store_name":"Batt Pros","username":"lnray40","rating":"5"}, "single");){kind=link}
"Very easy company to deal with. When the first battery sent had issues, I called customer service. Waited on hold quite some time then told to leave a name and number and they would be back with me. I was very skeptical, but within minutes they returned my call. They sent a second battery very quickly and resolved the problem. I would recommend them. "